Went for 2 nights with breakfast included , for my birthday; with my husband and Daughter. Checking in was ok - ish .... The man just did his job... No extras , all he was worried about is payment for the room (I've stayed in numerous luxury hotels and normally give them a swipe of my card and then settle in full at check out) well not here!! .... Paid for the room up front and had to pay in cash for everything during the stay!!
went to the room which I must say was beautiful and clean , was very impressed with it. Pool area and spa was good but they treat towels and dressing gowns like gold dust so I'd recommend to take your own!! Breakfast on both mornings was lovely ... We ate in the brasserie on 1 night and our food came at all different times from each other , and we waited for 45 mins for dessert to come!! All in all , the restaurant wasn't that great but we are not people to complain.
On morning of check out we packed the car up and I went to give the keys back , as I was approaching the reception , the lady saw me walking over but walked away from the reception area and I was standing there for around 10 minutes before I just left the key on the desk and left the hotel .... I'd say the reception area is understaffed ...
All in all I enjoyed the break , but wish I'd ventured out and went outside the hotel for our dinner!!
But we got a good deal and the hotel is beautiful inside!
- Official Description (provided by the hotel):
- Five Lakes Hotel, Golf, Country Club and Spa is a 4 star hotel offering some of the finest and most extensive health, leisure and sports facilities in the area. Set in 320 acres the 194 en-suite bedrooms overlook the attractive countryside and each is spacious and comfortably furnished. There is a choice of restaurants and bars. Leisure facilities include a luxury spa, indoor swimming pool, sauna, steam room and well-equipped gym. Golfers will enjoy the two 18-hole courses. Only an hour from London, and Stansted Airport, the hotel is ideal for both business and leisure guests ... more less
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- Also Known As:
- Crowne Plaza Resort Colchester Five Lakes Hotel Tolleshunt Knights
- Crowne Plaza Resort Colchester 5 Lakes
- Five Lakes Hotel Country
- Five Lakes Resort Country
- Five Lakes Hotel Essex