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“The music is the only lively thing”

Frankie & Benny's - Southend-On-Sea
Ranked #438 of 685 Restaurants in Southend-on-Sea
Price range: $9 - $29
Cuisines: American, Italian
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Restaurant details
Dining options: Late Night, Breakfast, Reservations
Description: American Italian Restaurant & Bar. Families Welcome. Book a table and celebrate your birthday with us!
Reviewed November 14, 2013

This restaurant could be great, others of the same chain are. But it's not and fails on many points - cleanliness, staff, and efficiency. The food is mass produced, aspects of flavour but generally edible. It is expensive for what it is, especially the breakfast.

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    • Food
Thank Charlotte R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 - 216 of 272 reviews

Reviewed October 17, 2013

Service can be slow, food is OK and price acceptable. The restaurant is on 2 levels so if you have a disabled member you are restricted to the front of the restaurant which includes the bar area.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Gary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

Its a big chain franchise, so you pretty much know what your getting. We went for breakfast it was a bit slap, dash and the food was messy but it did the job. Probably wouldn't rush back but if nothing else was open I'd go back.

Thank Travelling_Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

We arrived and as there were no clue as to what to do, we found a seat and sat down. For 25 minutes we watched the various waitresses come and go. Had a few goes at making eye contact, no luck. We then got up and went to a couple of waitresses who were standing by the serving area and said we'd been waiting for ages and had been completely ignored. They just looked at each other and one giggled a bit. Another walked over and asked why we didn't wait by the 'stand here to be seated' sign. We asked where it was then she noticed it wasn't actually there. There was then an embarassed silence. We asked 'Well?' and just got blank stares again. We left.

    • Service
Thank ilaskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

Staff are very friendly and will go the extra mile for u... i wanted a banana (only messing around mind) and gentlemen went out his way to find me one, ..

Downfall is sometimes the food isn't as good as expected how ever the kids food is always perfect, thank you guys

Thank Kath N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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