we stayed at this hotel for the weekend13th and 14th july and it was outstanding we had rooms 323 and 324 with a balcony an absolute bliss at first we was going to leave on sunday but extended our stay until monday on 323,the rooms were splendid and so was yoshy the lady at reception nothing was too much trouble even locating us a wheelchair to hire,extra pillows more tea coffee could wish for a better stay ,breakfast fab service excellent also the bar has fab view,The Checkout came ,i was in a hurry to leave as i have a business to run when i was confronted by a arragant man in reception who wanted to charge me alot more for the extended stay than i was quoted,when i refused to pay he tried to insist that i didnt leave the hotel so i payed for the saturday night stay and asked the manager to call me with regard to the sunday night stay which they did and all was ok,but the male receptionist at 6,30 am made me feel intimidated and nervous and completely ruined my weekend and on top of that this took 45 minutes so i was late opening my business ,my advice is checkout on the sunday so you can leave nice and relaxed on the monday,just to add i will be returning to this hotel to give it a second try as the stay was outstanding.and so was the check inn so hopefully we will going back on the 4th august for a 50th birthday in our family,if the manager of this hotel would like to reply i would be very greatful if he can e mail me.
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- Also Known As:
- Park Inn By Radisson Palace Southend-On-Sea Hotel Southend-On-Sea
- Park Inn By Radisson Palace Southend-On-Sea Essex