Family of 8 celebrating our Dads 80th Birthday, welcome was good (Chris) and then went down hill from there. No choice of Tea had to ask for green tea, no choice of sandwich fillings mainly beef and boney salmon, and a few egg rolls, dry scones with no butter, and fancy pastries that fell apart as you picked them up. We were left with no service at all other than an hour later get asked if we wanted more tea or coffee not ever asked were we happy with everything or finished then we had to ask for the table to be cleared. We asked for the sandwiches and cakes left over to be wrapped to take home to find we only got half of what was left. Basically waitress service was non exsistent had to chase for our bill to have 10% added on for service which we did not receive. A wedding going on as well where we had guests carrying flower arrangements through the restaurant, and bride, bridesmaids guests all walking through, if i was that bride and groom would not be happy!!!!. We had tea at the Sands in Southend half the price and quality and service was much better.