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“Poor Service”
Review of Pearl Dragon

Pearl Dragon
Ranked #43 of 658 Restaurants in Southend-on-Sea
Certificate of Excellence
Price range: $29 - $69
Cuisines: Chinese
Dining options: Late Night, Breakfast, Delivery, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Delivery, Reservations
Southend On Sea
Level Contributor
186 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 141 helpful votes
“Poor Service”
Reviewed January 24, 2013

Nine of us went there on 12th January to celebrate my son's 23rd birthday. We chose this one over others as it seemed more spacious. But we were given a table behind the bar next to the stairs. It seemed so congested and claustophobic. The service was very slow. I know it was their first night after the Christmas break and it was full, but you could not help noticing the shortage of serving staff. The waitresses seemed unfriendly. At the end of the meal, we complained about burnt noodles and showed them a few we had saved, but nothing was done about it. The quality of the food also was not that great.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank globetrotter3114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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245 reviews from our community

Visitor rating
    157
    53
    24
    3
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Malaysia
Level Contributor
587 reviews
397 restaurant reviews
common_n_restaurant_reviews_1bd8 203 helpful votes
“Wonderfully Authentic Food”
Reviewed January 14, 2013

We have been coming to this restaurant off and on for the past 30 years. And made two visits recently with our children and grandchildren. This is a family owned retsuarant which has maintained excellent food and service standards throughout the years.
The food - especially the dim sum - is great and as good as one can get anywhere even in Asia(and we have lived there for the past 16 years).
Pearl Dargon provides not just excellent food but a real Chinese dining experience.
Great value for money for great food

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BenYorkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
62 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Still very good and not so pricy”
Reviewed December 21, 2012

Used to be a regular at this highly rated restaurant but stopped going about two years ago as there are other not so expensive options in the town. Recently went back and was pleasantly surprised. Looks like they have held prices down. Restaurant was surprisingly busy for a Sunday night in December - that speaks volumes. Service, and food were excellent. Portions sizes also good. We didn't go mad but all had starters, more than sufficient mains, and a bottle of wine between 4. No deserts or coffees. Bill came to £25 head inc. service which for the quality was good value.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Buddy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wickford, United Kingdom
Level Contributor
26 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Excellent food - great restaurant!!”
Reviewed December 8, 2012 via mobile

We ate here recently for our Christmas party. There was a large party downstairs, so we were sat upstairs - the only downside being the loud DJ/music underneath us made it quite difficult to hold a conversation.
The food is excellent, very well presented & generous portions. The staff are very attentive, if a little confused at times.
Will definatly return.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank EJS1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertford, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Lovely food”
Reviewed December 1, 2012

Tasteful restaurant and very busy for a Wednesday which is always a gd sign the food was quick and well presented and reasonably priced I would recommend it :-) x

Visited November 2012
Helpful?
Thank Joanne994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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