Arrived and shown to reserved table.
Waited for 35mins before anyone even approached to take drinks order. Had 4 hungry kids who were becoming more and more irritable. Waited for another 20mins to bring the ordered soda drinks and a further 40mins before our order arrived. Child's simple bacon/cheese panini was forgotten and waited another 15 minutes for this to arrive. Plates, bottles and empty cans weren't cleared once. I ordered a burger with extra chargeable toppings but it arrived without a bun??? Apparently costs extra?? Weird. The food however was of a very high standard, very tasty and wholesome. Management is not good....with the manager breaking eye contact in order to avoid our disillusioned faces. The chefs run around the kitchen non-stop as do the waitresses. They really should consider employing more staff to cater for the demands. I'm really easy going and never bother about reviews and always tolerate some aspects of poor performance, but felt that something needed to be said. Will go back someday to look for improvement as the potential here as a good family venue is great.
PS. Also thought having to pay for 4 kids to see the on site farm animals after having paid for a group of 8 people to eat lunch is a bit of a cheek.