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2 of 5 bubbles Review of The Bell Inn Hotel

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The Bell Inn Hotel
Certificate of Excellence
A TripAdvisor Member
2 of 5 bubbles Reviewed August 5, 2003

Only went to the Bell for a meal. Starters good, one of the meals not hot enough, main meal good, only one of us had a desert, chocolate and lavender- chocolate taste did not come through. PROBLEM that spoinlt the night. Having taken a sip of my pint I returned a pint of lager as I thought it did not taste correct (30 years experience of drinling lager). On receiving the bill I noticed that I had been charged for the pint. I spoke tho the waiter and he said that the manager said that as I had ordered the pint and taken a sip then I should pay for it. I spoke to the manager and he said that he knew better than me. Obviously this spoilt a average meal and I did not feel the need to leave a tip on a £90 meal. The manager may have many years experience in running a restaurant but customer satisfaction was not his main skill, I most definatley will not be going back

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287 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed April 13, 2003

My husband & I spent our 1st night as a married couple at The Bell Inn. We stayed in the Lady Hamilton Suite. It was wonderful. Rich fabrics, a bottle of champagne on ice waiting for us. The bed was comfortable and set us off to a great start in our married life.The breakfast next morning was served by really friendly, helpful staff & they made us feel really special. We have been back for a couple of meals, as they offer such quality and varied food. I hope we can go back to celebrate our 1st anniversary in June. Give it a try. You've got nothing to lose.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Bell Inn Hotel

Property: The Bell Inn Hotel
Address: High Road, Horndon-on-the-Hill SS17 8LD, England
Location: United Kingdom > England > Essex > Horndon-on-the-Hill
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Horndon-on-the-Hill
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Bell Inn Hotel 3.5*
Number of rooms: 27
Official Description (provided by the hotel):
The Bell Inn Hotel is a boutique establishment featuring 27 individually-styled bedrooms. Some are above the 15th century coaching Inn with the rest in 2 beautifully converted Georgian buildings, a few paces up the high street. Rooms vary in size from cosy nooks to grand suites. All feature modern and period twists that are sympathetic to the listed buildings that house them. The hotel appears in The Times Cool Hotel List May 2014. Award winning food and bars are available in The Bell Inn and The Ostlers. Room Rates are inclusive of continental breakfast. Nearest Stations: Laindon - (10 minutes)West Horndon - (10 minutes)Nearest AirportsGatwick - (50 minutes)Heathrow - (60 minutes)Stansted - (45 minutes)Southend (30 mins)London City Airport (30 mins) ... more   less 
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Also Known As:
Bell Inn And Hill House
Bell Inn & Hill House Hotel Horndon-On-The-Hill
Bell Hotel Hill
The Bell Inn Hotel Horndon-On-The-Hill, Essex

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