I have visited the tearoom on several occasions. The tearoom has a friendly atmosphere and the staff are polite and helpful. There is a wide choice of teas and coffees together with a good choice of light bites and cakes. It was good to see the tearoom awarded tearoom of the year by Essex Life. Well deserved in my opinion. Well worth a visit if you are in Great Dunmow. My only criticism is that the owner at times calls her customers 'love' etc which can be patronising to some older folk.