We visit Epping at least once a month and have always enjoyed lunch here. More recently it has been very quiet, and the last few visits have been very disappointing. The welcome is brusque and the service is really slow. I cannot understand why they take so long to take your order when the place is virtually empty. The food is generally good, and I love the actual venue, but that is where the praise ends. Some of the staff are clearly very new, and have not yet honed their English; Prezzo appear to use only non-English staff. I have stopped using the toilets as they were so disgusting the last time I visited. Disappointed.
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