Ok so i'm really disgusted by this one Miller and Carter Epping Forest, as it's not my first time dinning at a miller and carter. This is the good part: My boyfriend and i had an 8pm dinner reservation, we were seated at once, and we had our drinks in no time, the ambiance was fine just what you expect from Miller & Carter end of the good part.
We were ready to order as we got our drinks as we had an idea long before of what we wanted to eat. So lets say we placed our order at 8.05pm we got our starter at about 8.40pm and our main course at 9.17pm. Across from us there were another couple that was seated after we placed our order, however, they got their starters and main course about 10 mins before us. I asked the waitress if i can swap my coleslaw for a fresh salad, she said it wasnt possible, i then told her i don't want the coleslaw but i'll have a surf and turf instead, she said she'll give my bf my coleslaw as it was a free side with my order. When we finally got our order my boyfriend didn't get the coleslaw and i got the fresh salad and surf and turf. At the end of our main course we had a voucher for a free desert, we refused to order it in fear of having to wait another hour for it. The waitress didn't apologize for order taking long and no one checked up on us until while we were having main course.
I do like Miller and Carter a lot but Epping Forest you all need to do far better than that.
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