I came to Valley Farm on a £9.50 sun holiday package, my mother in law had bought it and invited me, my husband and our two children aged 2 and 6. Caravan holidays are not usually my first holiday choice, but have been to many in the past and have enjoyed some really good ones. Unfortunately Valley Farm is one I shall never be returning to.
Caravans - We had a bronze, due to the Sun Holiday package my mother in law paid for, the caravan was quite dated but served its purpose well, there was hot water, a good inventory, a modern fridge with small freezer and a flat screen TV. It was nice and clean apart from the breakfast bowls, which had to be re washed as they all seemed to be coated in a film of grease. The central heating did not work but the gas fire did. Parking was few and far between and the caravans so close together you can hear what goes on inside the nearby caravans. The two doors to exit the caravan also kept getting jammed shut and were very hard to open, a maintenance man came round and basically told us to keep shimmying the door until it budged!
Entertainment/Clubhouse - Lots of faulty gaming machines in a time warped environment. Not very lively, fun, entertainment was great for children and very family orientated, there was bingo and an occassional show - such as the neon puppets, but there was an 11pm curfew where people had to leave, I found that unusual. Bar was very expensive, the alcohol I wasn't too shocked at but I resented paying £1.80 for a small childs Fruit Shoot. Food in the very dated, tacky bar/restaurant was substandard, mediocre, tasted like microwave meals. All served by surly staff, one girl in particular who worked behind the bar was very standoffish and snappy. The toilets in the clubhouse smelt of stale urine, you had a very strong whiff of it whenever you walked past, the disabled/baby change toilet in particular was so filthy I decided to go back to the caravan to change my sons nappy. It had no lock and soiled toilet paper all over the floor. Very grim.
Location - Lots of local teenagers in groups come to the park at night, security seemed to turn a blind eye but it is a short drive from Clactons lovely beach and pier.
Swimming pool and mini golf - Indoor swimming pool is very small, but warm. Toddlers pool had lots of age inappropriate people in there, like another reviewer said, abundance of old ladies and pre teens splashing about and wrestling in 1ft of water. There was no need for it as it was upsetting toddlers and babies who genuinely needed to use the pool. Mini Golf, avoid at all costs, it's unkempt, the course looks boring, it's very old and falling apart, some of the obsticles were literally uprooted and laying on their sides. Go and play on the pier.
Experience - We experienced a family in the next caravan who were two families with about 8 teenage boys and two young boys, they occupied two caravans on the site during our stay, they were loud, boozy, sang football anthems round the campsite until the early hours. Lots of domestic violence, armed police, security came numerous times. Saw the caravan shaking whilst a woman screamed and lots of what sounded like her being beaten and children crying. Complaints were made, police even came to the site and arrests were made, I am shocked that the caravan park did not take steps to remove the family from the park - even when they decided to be a general nuisance to people on their holidays after the police incident!
We also requested a different caravan as we were initially given one right behind the pool house, you stepped outside and you would walk straight into the road, unsuitable for the very young children we have, so asked for another, that took about an hour to arrange and initially the lady behind the desk "Kirby" looked at me like I asked her for her liver.
Staff just don't seem to care here. I would NEVER come to this caravan park again. Not even if it was free.
- Official Description (provided by the hotel):
- Action packed Valley Farm Holiday Park has it all, including great indoor and outdoor pools and a Boathouse Bar and Restaurant to enjoy a tasty meal and drink.Now open all year for our holiday home owners. ... more less
- Also Known As:
- Valley Farm Holiday Park - Park Hotel Clacton-On-Sea
- Valley Farm Holiday Park - Park Resorts Clacton-On-Sea, Essex