This is the 3rd or 4th visit to Valley Farm and by far the worst. We usually book a standard caravan (bronze) but this time we decided to treat ourselves and upgraded to a Silver caravan. Big, big mistake. What we got was a smelly, dirty, badly maintained caravan with no net curtains at the windows. It was like staying in a goldfish bowl. We had to keep the curtains closed especially in the bedrooms. We reported our complaints to reception and after three days most things were put right (except net curtains). We only slept in the caravan as we are not used to smelly and dirty rooms. All in all a complete waste of money especially the upgrade fee. Have been offered no compensation except for a free upgrade on our next holiday (an offer which won't be taken up). We cannot comment on the entertainment, bar or restaurant as we spent all our time out of the camp.
- Official Description (provided by the hotel):
- Action packed Valley Farm Holiday Park has it all, including great indoor and outdoor pools and a Boathouse Bar and Restaurant to enjoy a tasty meal and drink.Now open all year for our holiday home owners. ... more less
- Also Known As:
- Valley Farm Holiday Park - Park Hotel Clacton-On-Sea
- Valley Farm Holiday Park - Park Resorts Clacton-On-Sea, Essex