We stayed at the Atlantic Hotel last weekend for a friend's wedding and even though the check in time is not until 3pm, Jenny the receptionist when we checked in at 11am let us into the room right away and with a smile! That's what I call helpful, great customer care. Thank you so much for making our lives so much easier. We stayed in a Executive room and this was simply fabulous: Nice king size bed, the coffee machine makes real nice coffee, if like me you hate the instant stuff this is perfect. My husband loved the Ipod docking station and played us his favorite music for us - quite romantic actually. Before we left for the wedding we had to ask Jenny to help us again and book us a taxi to the venue, she did so with her natural and very helpful manner. Over breakfast we noticed how the staff helped the elderly guests and families with small children. The quality was good over all although being picky I think there's room for improvement, to be more specific the juices offered need to be a bit more natural... not the "from concentrated". As I said: I'm just picky. I would stay at this hotel again if ever in Chelmsford again and would recommend to friends and family.
- Official Description (provided by the hotel):
- Check in to Chelmsford! The Atlantic Hotel is a modern, stylish place to stay. Comfortable accommodation comes as standard here, with spacious, attractive rooms offering full en-suite facilities just minutes from the town centre. Easily accessible by train and car, the Atlantic Hotel is also close to the Cathedral and University, while London can be reached with the minimum of fuss. You'll enjoy privacy as well as convenience here, and our staff will do everything in their power to make you comfortable. Speaking of comfort, our three feature New York' apartment suites offer something a little different for those who choose to stay in one. Pop Art in our corridors completes the contemporary look and feel in this relaxing hotel. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Chelmsford
- Chelmsford Best Western
- Best Western Atlantic Hotel Chelmsford, Essex