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“Didn't even get served.”

Frankie & Benny's New York Italian Restaurant & Bar - Barking
Ranked #31 of 49 Restaurants in Barking
Price range: $37 - $37
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed August 4, 2013

I'd like to start by saying that we've been to Frankie and Bennys many a time and always found the food ok.
Saturday we turned up at the restaurant and were ignored for a bit standing by the door. They were busy but turning customers away is not good in the financial climate we are in!
When we finally were seen by a very nice young man we were asked if we'd like to sit in or out doors, and as it was a lovely evening we said we'd sit out doors.
He showed us to a table....and that was it.
We sat for over 20 minutes, we looked through the door to catch someone's attention (no luck) and decided that actually if it was going to take them this long to even get someone to come and take a drinks order then we wouldn't bother.
We walked out; a few waiters just stared at us. I hope they then remembered that we were out there.
Sorry Frankie and Benny's, you'll get no custom from us anymore.

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Thank cockneyreggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (66)
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57 - 61 of 66 reviews

Reviewed April 28, 2013

DO NOT BOTHER!!!! Cold food. Items of food missing. Order was wrong. Waiters could not handle 4 tables of people. ALSO THE TIME FROM ONE PERSON TO ANOTHER ON OUR TABLE receiving there dinner was around 5 Mins apart. Terrible service. Worst F&B. UNORGANISED. Arguing staff

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1  Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2013

Decided to ignore previous bad trips and took parents in there for Bank Holiday lunch, big mistake.
We ordered 2 of the Double Burgers and a Ceasar Salad. The chicken and the salad were okay but had loads of pepper on it. The burgers came up looking like lumps of charcoal (no exaggeration) that had been covered in cheese. I attempted mine but ended up cutting away most of the burnt bit which left little of the burger. Dad called the Waitress over who agreed how bad they were and offered us both a replacement, Dad accepted but I had had enough and declined. Chickens wings also looked incinerated, chicken strips were undercooked and onion rings full of grease. The only good point was the waitress who did her best to talk to us when she was not busy.
A shame really as i have used the Lakeside restaraunt on many occasions and totally enjoyed it.
The Waitress did deduct the cost of my burger of the bill.

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Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

The rats are bigger than the burgers. If you sit near a window you can see them running around in broad day light and they are big! The place, the bin area and the estate are just so dirty i would never go to this place again.

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3  Thank BenjamEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2012

I have been to F&B a few times although years gap as I like to think that they will improve over time. Unfortunately it has never been the case.
There were about 16 that had booked the table. We had to pay in advance and pre-order. We did not all get our meals at the same time. While some had started their mains others where will waiting for the starter worst still one person was over looked!
If you are a vegetation forget! Bread is part of the starter and the main. Boring and unimaginative menu. NEVER will I go back. I feel that I have given them enough chances.
Over priced for what is provided. Not a pleasant experience.

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Thank Beverly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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