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“Brilliant”

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Premier Inn Newhaven Hotel
Ranked #1 of 1 Hotels in Newhaven
Certificate of Excellence
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Brilliant”
Reviewed August 5, 2013

The staff at this Premier Inn are fantastic and very helpful.The bedroom was clean comfortable and quiet. The pub next door was great and the staff good. We would certainly stay here again. We chose to stay here on the way back from a trip to France, much better than the place we chose to stay on the ouward trip.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jonblob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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786 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 15, 2013

Pub next door very poor,needs complete refurbishment.Hotel also needs some attention.Needs air-con in room,very hot and stuffy.Hard to sleep when weather 31%.The grounds of the hotel had a lot of rubbish around.No Phone in our room,very strange always had a phone so that you can call reception if needed.Fire alarm faulty,we were woken up on two occasions at approx 6.45am.We were told a hair dryer had set it off??? We would not recommend Premier Inn Newhaven.We have stayed in many Premier Inn around the country,all very good no problems,Newhaven must be their worst.



  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Cheryl2159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Newhaven Hotel, responded to this review, July 16, 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birkenhead, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2013

The hotel is very conveniently situated a short distance between the ferry port and the railway station. The staff are friendly and helpful and the bedroom pleasant and quiet It was a real change and benefit after the hotel.in France where the rooms were smaller and the whole place seemed to have been built without any sound insulation. Thank goodness for Premier Inn!


  • Stayed June 2013, traveled solo
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Helpful?
1 Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walton, United Kingdom
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed July 3, 2013

Very relaxing start to a short break to France. Clean, good sized room, comfy bed and pillows and free parking! The adjacent Brewers Fayre is what you can expect from this chain, not exactly gourmet food but better than school dinners and competitive priced. Staff very friendly. Certainly would come again.

  • Stayed June 2013, traveled with friends
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Helpful?
Thank Nadine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2013

Stayed here for three nights, the one let down we found was no lift to second floor. would have been nice to have a nice communal area where friends could meet with coffee and tea available but there was the inn next door, This got very busy, so always best to book a table . If your room is on the front and very near the inn, it can get noisy some nights with guests leaving and the smokers having a laugh.
The rooms were comfy , exactly as expected for a premier. the staff in both places were helpful and polite.
Ideal for getting the train into Brighton without having the hassle of driving and parking in Brighton.

  • Stayed June 2013, traveled with friends
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    • Location
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Helpful?
1 Thank Jackie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witham, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 1, 2013

Clean rooms, very quiet, very friendly staff especially in the restaurant where you felt that they would grant all your requests immediately and with a smile on their face! Very good choice of breakfast food.

  • Stayed June 2013, traveled with family
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Helpful?
1 Thank HolidayGirl092010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basildon, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 27, 2013

yet again great nights sleep what I need in my job - reception stafff brilliant always up for a laugh and ask how you are have not seen for awhile home from home.
would always stay here when on biz -plenty of parking free.
restuarant booked table it was ready spot on time with reserved - and front of house woman very nice and hepful - food had a t.bone well tasty bottle of red happy days.
as arnie would say " i,ll be back "

Room Tip: rooms to the left of reception door ground floor.
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  • Stayed June 2013, traveled on business
    • Value
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Helpful?
1 Thank CHRIS_REX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Newhaven Hotel

Property: Premier Inn Newhaven Hotel
Address: Avis Road, Newhaven BN9 0AG, England
Location: United Kingdom > England > East Sussex > Newhaven
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Newhaven
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Newhaven Hotel 3*
Number of rooms: 70
Official Description (provided by the hotel):
Nestled between Brighton and Eastbourne town centres, a short drive from the beautiful South Downs ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Newhaven Hotel Newhaven

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