We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“2 Night Break”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sutherland House Hotel & Restaurant
Ranked #1 of 19 Southwold B&B and Inns
Certificate of Excellence
Reviewed January 23, 2013

Just arrived back from Southwold after a 2 nights spent at The Sutherland. What a lovely relaxing time we have had. We stayed in The Duke of York room with its wonderful ceiling and what a delightful room it is. The bed was so comfortable that we didnt want to get out (lovely firm mattress and very nice snugly duvets and pillows with crisp fresh white linen) The bathroom has been newly refurbished (We were the guinea pigs) and has been done extremely well. The shower is amazing and again once in didnt want to come out, lovely fluffy large towels,dressing gowns and luxury toiletries.
Dinner in the restaurant was excellent likewise breakfast. Full Suffolk one morning, Kippers And Eggs Florentine the next. Plenty of Tea and Toast with more of each offered
Our welcome was lovely and the service from all was lovely warm friendly and helpful until the moment we left. Wish we could have stayed longer and will be going back very soon hopefully.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank thecockerel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (803)
There are newer reviews for Sutherland House Hotel & Restaurant
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

531 - 537 of 803 reviews

Reviewed January 21, 2013

I have eaten here twice the manager Andy is a great host the food is fresh and service is amazing I have not stayed here but last time I ate here I asked to see the rooms and they are wonderful this is definitely the best place to stay and/or eat whilst visiting Southwold which they rightly call Chelsea by the Sea!!!!

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Service
Thank Dean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

What a shame such a lovely place is so mis-managed...
The food is poor value.
The owner was dismissive and appears to have no care for customer relations.
We stay in Southwold regularly and decided to try this restaurant as we had never been....
What a disappointment!

In future we will stick to the "Crown "and "Coasters ",where over the years we have always had friendly service and excellent food.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Service
4  Thank ann h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHsouthwold, General Manager at Sutherland House Hotel & Restaurant, responded to this reviewResponded January 21, 2013

At Sutherland House I know I can speak for all of the staff when I say we genuinely pride ourselves on the dedication and hard work that is put in to making the customers experience a memorable one and I know that everybody concerned here will go that extra mile to try and please our guests and exceed their expectations.

On the rare occasion we fail to meet an individual’s expectations it does affect us all and that is why we always try to respond to any issues as and when they occur.

I only wish you felt you could have said something at the time, however, in this instance, posting your review a month after you visited, and with no specifics in the review, I am at a loss as to how to respond appropriately.

As such all I can do is apologise on behalf of all of us here at Sutherland House for whatever reason or reasons you did not enjoy your visit with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

I had been recommend Sutherland house by a friend, he had been badgering me for a longtime to go for dinner there, he rated it very highly. He was right, what a great place! Great food, good wine (NZ St Clair) and a fantastic atmosphere. We will definitely be going back!

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Thank Rupert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2013

We stayed at Sutherland House in late December for one night, an excellent hotel and even better restaurant. If staying here you should really make the effort to eat here to, the food is incredible ! My only whinge is that parking in Southwold can be a problem, but I guess the unspoilt town wasn't designed for the influx of cars it now tries to cope with.

Hotel and restaurant 10/10 !

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank grillock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

An superb New Year's Eve meal, cannot be faulted for service or food and finished in time to walk to the sea front for the firework display. You will not find a more friendly and helpful team anywhere in Southwold. Happy New Year to Andy and all his staff, keep up the good work, we will be back.

Stayed: December 2012, traveled with friends
1  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

Stayed for three nights in the Duke of York room. Incredible to be able to sleep in the same room as a future king! Historic, grand and yet cosy. The food in the restaurant was top class. And all the staff very helpful and friendly. Right in the heart of Southwold. A real find.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Lee_Tannnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Southwold
0.8 mi away
Randolph Hotel
Randolph Hotel
#1 of 4 in Southwold
338 reviews
0.1 mi away
The Crown
The Crown
#3 of 4 in Southwold
402 reviews
0.1 mi away
The Swan Hotel
The Swan Hotel
#2 of 4 in Southwold
601 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Blyth Hotel
Blyth Hotel
#4 of 4 in Southwold
784 reviews
4.0 mi away
The Ship at Dunwich
The Ship at Dunwich
#1 of 1 in Dunwich
727 reviews
12.2 mi away
Wentworth Hotel
Wentworth Hotel
#1 of 4 in Aldeburgh
669 reviews
Show Prices
Show Prices
Show Prices

Been to Sutherland House Hotel & Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sutherland House Hotel & Restaurant

Address: 56 High Street, Southwold IP18 6DN, England
Location: United Kingdom > England > East Anglia > Suffolk > Southwold
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 19 B&Bs / Inns in Southwold
Price Range: $116 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutherland House Hotel & Restaurant 5*
Number of rooms: 3
Official Description (provided by the hotel):
A boutique hotel set in a medieval building in the beautiful seaside town of Southwold. Included in THE TIMES; 30 coolest hotels on the coast. April 2016 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline and Agoda so you can book your Sutherland House Hotel & Restaurant reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sutherland House Hotel And Restaurant
Sutherland Hotel Southwold
Sutherland House Hotel & Restaurant Southwold, Suffolk

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing