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“A real treat”
Review of The Crown

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The Crown
Ranked #2 of 4 Hotels in Southwold
Certificate of Excellence
GreenLeadersSilver level
Reviewed October 26, 2012

We love Southwold - not too commercialised and with a relaxed atmosphere. The hotel is well situated for walks along the coast to the pier. The accommodation was excellent - spacious, well appointed and with good facilities. We would recommend paying a little extra for the better rooms. The staff were excellent - attentive but not too intrusive. We have already booked again. It's a real treat to be able to get away to good old traditional comfort and friendly hospitality.

Room Tip: Pay extra for the better rooms.
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  • Stayed: October 2012, traveled as a couple
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1  Thank JoMark79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdnamsSouthwold, Manager at The Crown, responded to this reviewResponded November 5, 2012

Thank you for your review.
We are very happy The Crown has lived up to your expectations and we look forward to having you back.

Lukas

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315 - 321 of 409 reviews

Reviewed October 12, 2012

We have been to Southwold many times and our favourite watering hole has always been the Crown with its laid back atmosphere, great food, and a good selection of wines by the glass (preferred to its staider sister The Swan), Now it's even better as all the rooms have recently been refurbished in soft muted tones in a style that I call John Lewis! Great beds and bathrooms and the latest technology with iphone/ipod docking stations, ipads to borrow and the latest Samsung smart television. Go for a back room which has lovely views over the roof tops - ours was 16 on the top floor and was spacious and comfortable. The only negative is the dank smelling corridors - a change of carpet would not go amiss here too. The Crown serves first rate breakfast (loved the kippers), and dinners too with a frequently changing menu that reflects seasonal choice. Check out Adnams website for special offers. We got a great two night deal that included dinner, bed and breakfast with one the dinner at the Swan and the other at the Crown with a brewery tour thrown in too!

Room Tip: At the back is quieter. We enjoyed our top floor room.
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  • Stayed: September 2012, traveled as a couple
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1  Thank Apuleius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdnamsSouthwold, Manager at The Crown, responded to this reviewResponded October 16, 2012

Thank you for sharing your feedback.
It`s always great to welcome back our regular guests and we are very happy our recent refurbishment made your stay more memorable.
Undoubtedly we will see you soon again.

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Reviewed September 28, 2012

One night stay for with my wife. Beautiful room - vast space, very well equipped and very clean
Lovely dinner and excellent wines. Lovely traditional breakfast served by friendly helpful staff
Beer quality and range exceptional

Room Tip: Pick on at the back overlooking the brewery if you are staying over the weekend
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  • Stayed: September 2012, traveled as a couple
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Thank TrebleOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdnamsSouthwold, General Manager at The Crown, responded to this reviewResponded October 9, 2012

Thank you for your review,. We are very happy you found both rooms and service to your liking.
Hope to see you soon again.

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Reviewed September 15, 2012

Charming and quaint old Pub / Inn with stylish refurbished rooms but that's where it ends. Stayed in a superior suite, Room 4, which had been booked as a twin room but was made up as a double on arrival.
Although the staff are pleasant and polite, there seems to a bit of a take it or leave it attitude about the place, especially when it comes to booking in, the lack of assistance and direction to your rooms and reservations for evening meals on busy nights (Saturday).
The Green Room Restaurant echoes and is a noisy babble, the bar which doubles as a dining annexe is slightly quieter but both are furnished with bare scrubbed tables and uncomfortable seating, the bench seats can be more than a foot away from the table! Not a suitable ambience or very comfortable, when combined with slow service and tepid meals (half a small lobster that had barely touched the grill). The food presentation did not justify the exorbitant prices for what was largely prepepared food with very little fresh content.
If you want a quiet coffee or drink after the meal, there is no quiet or separate lounge, just a rather cramped back bar and you will compete for service with the restaurant. Service in the bar was slow most of the time; reception seemed to close after 4pm, the telephone was not answered and you were dependant on going to find bar or restaurant staff.
Neither the service or the quality of restaurant food that you would expect from an Hotel. However, an excellent pub breakfast was well served each morning.

Room Tip: Room 4 Suite a bit expensive at £210 per night - go bed and breakfast!
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  • Stayed: September 2012, traveled with friends
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2  Thank Nick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdnamsSouthwold, General Manager at The Crown, responded to this reviewResponded October 9, 2012

Thank you for your review.
While it is true, the Crown is classed as a hotel (as we have over 10 rooms), we walk the fine line between a pub and a restaurant, as we try to combine good food with a relaxed atmosphere.
We are happy you found the staff pleasant, we are truly sorry you didn't find the lobster appealing. I can assure you we use only the freshest ingredients and our food is not ‘’mostly prepared’’.
We apologise for the mistake regarding the bed set up, this was quickly remedied by our staff.
The Crown indeed does not have a lounge ( a fact we always share with our guests), however there is always an option of having a drink or coffee in our snug back bar.
As for the price of the room, room 4 in which you have stayed is our premier room, which offers 2 bedrooms with all the amenities you can expect for the price tag.

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Reviewed September 12, 2012

Old world type charm expected from this hotel owned by local Adnums brewery. £120 per night tariff.
Negatives included poor standard of cleanlines in the attic bedroom I was allocated - thick dust on the edges of the carpet and by the bedhead and bedside tables, thick dust and hairs at base of metal towel rail in bathroom, inner rim of toilet had brown stains, paintwork around window frame and sill chipped. Also squashed dead insects on bathroom mirror and ceiling. Two requests made before attempts were made to remove and clean the areas - one still remained on the ceiling on my day of checking out! Bottle of water and two pieces of local fudge supplied, a disappointment as expectations of tea making facilities in the room. Two ceiling light bulbs did not work.
Also advised on booking (several months before actual stay) that I was a vegetarian and was assured a varied menu would be available. In fact it took the chef until my final evening to put together a full vegetarian menu which offered choices with imagination, instead of the cop out risotto and salad that was initially offered. On the first evening an alternative meal was made for me and was so spicy with chillies and scotch bonnet peppers that it was inedible.
Positives included copious hot water for the bath and shower with good water pressure. Comfortable bed. Flat screen television. No charge made for the inedible dinner on the first night. Further discount requested and given to atone for poor level of cleanliness in room. Help given taking luggage to room in attic, up two flights of stairs.

Room Tip: Front rooms have main road noise to contend with Back rooms above the kitchen so have kitchen noise...
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  • Stayed: September 2012, traveled solo
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Thank spangle90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012 via mobile

We booked a last minute weekend break here in June but unfortunately the bathroom hadn't been cleaned properly. The hotel were very good and moved us to another room which was absolutely gorgeous. The hotel is a perfect location, quiet and charming. Good breakfast the next morning.

  • Stayed: June 2012
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Thank Globetraveller27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdnamsSouthwold, Manager at The Crown, responded to this reviewResponded September 12, 2012

Thank you for your review.
We are glad we managed to move you to another room and are very happy you`ve enjoyed your stay.
Crown breakfast is always a great way to start a day, isn`t it?

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Reviewed September 3, 2012

Me and my partner stayed at the crown 2 yrs ago the room we stayed in was a good size and had a good nights sleep even tho the staircase creaks like mad as it's a old building.food and service was very good!love the adnams cider!there was always a parking place as well.we would love to go back for an overnight stay but the hotel now insists on having to stay 2 nights which makes it to expensive.

Stayed: October 2011, traveled as a couple
Thank Paul Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdnamsSouthwold, Public Relations Manager at The Crown, responded to this reviewResponded September 10, 2012

Thank you for you review about your visit two years ago. A lot of our rooms have recently been redecorated so much has changed since your last stay. You can book a stay at The Crown for only one night. Only at peak times do we request a two night minimum stay and this is only applicable to weekend stays covering Friday and Saturday. I hope that, based on this information, you might choose to come and visit us again soon.

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Additional Information about The Crown

Address: High St, Southwold IP18 6DP, England
Location: United Kingdom > England > East Anglia > Suffolk > Southwold
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Suites
Hotel Style:
Ranked #2 of 4 Hotels in Southwold
Price Range: $244 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crown 4*
Number of rooms: 14
Official Description (provided by the hotel):
Standing proudly on Southwold’s High Street, The Crown is at the heart of the town and just moments away from the beach. Something of a Suffolk food institution, The Crown has always offered outstanding quality food and wine in a wonderfully informal setting. The wine list boasts a tantalising range of wines by the glass, one doesn’t have to have a bottle. It also showcases a range of well kept and award-winning Adnams beers and spirits. Our 14 bedrooms are all stylish and full of character, offering a high standard of accommodation and a comfortable, memorable stay in Southwold. ... more   less 
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Also Known As:
The Crown Hotel Southwold
Crown Southwold
Crown Hotel Southwold
The Crown Southwold, Suffolk

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