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“The Hotel was fine but why oh why has the river not been cleaned out, really offputting”

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Riverside House Hotel
Ranked #1 of 5 Hotels in Mildenhall
Certificate of Excellence
Reviewed May 7, 2011

Popped in for a pint and a meal which wasnt the cheapest a but why oh why the river not been sorted out yet? It was a warm day for the time of year and the River Lark appears to end here the water is dark and stagnant and I kept getting wafts of it and was glad I didnt order a meal, really off putting. I read the review dated 13 th April "Cannot understand 'Ultimate Kitchen Nightmare' Review" what was all that about as I cant find the review? was that to do with the smell of the River?

  • Stayed: April 2011, traveled on business
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1  Thank emptytummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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299 - 305 of 319 reviews

Reviewed May 6, 2011

We have not stayed here, we only live round the corner. But it is a truly lovely hotel, the main selling point being the staff.

We enjoy leisurley Saturday afternoons and evenings there, sampling the wines and food and have never been disapointed.

When the weather is hot you cannot beat a nice bottle of wine and some good food sat in the lovely gardens.

Give it a go you will not be disapointed

  • Stayed: April 2011, traveled with friends
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Thank srainemildenhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2011

Cannot understand how anyone can review this hotel as this gentleman has by referring back to articles that are not even relevant to the current owners. Every review that has been based on experiences since the hotel re-opened in December 2010 (after a complete refurbishment and under new ownership) has praised the hotel/restuarant, and i would like to add my praises to them. We are all entitled to our opinions, but please make sure they are based on current facts. Also - I for one would be quite perturbed to hear that the 'public' were allowed access to the kitchens. How can cleanliness be controlled if you just allow 'strangers' to wander in?
With regard to comparing The Riverside House Hotel to Tuddenham Mill, surely this is an unfair comparison, as the rates to stay at Tuddenham Mill are 4 times as much as to stay at The Riverside House Hotel, and meals are twice the price.
Surely we put reviews on TA to help other people, not to enhance other establishments by using false information? I would like Tastebudd to explain how he can justify just 2 'rings' for location and 1 'ring' for cleanliness. By rating this low indicates this is an unfair report.

  • Stayed: March 2011, traveled as a couple
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1  Thank 1sunshine123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2011

I stayed in this hotel about 3 years ago on a business trip and to say it was on the run down side would be an understatement. When we heard it had been refurbished we decided to give it a go and see how much had changed, I am pleased to say a LOT has changed!!

A complete transformation from the tired looking building it once was. Decorated to an excellent standard with no attention to detail spared, staff are welcoming and the food is amazing! 10 out of 10!

Although I didnt stay overnight we did have a tour of the spacious rooms again all modernised with flat screen TV's, newly fitted bathrooms and room temperature controls.

Overall, I would recommend for business or pleasure.

  • Stayed: March 2011, traveled on business
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Thank noley82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2011

Having stayed at this hotel pre-renovation I was looking forward to seeing what changes have been made - and what a difference....

It appears no expense has been spared in creating a welcoming and luxurious space with excellent attention to detail.

The staff are friendly and courteous and the rooms, setting and facility are exceptional for the price.

The restauarant served high quality food and the eith two bars to choose from its got everything you need..

I wouldn't hesitate to recommend this hotel to any business or leisure traveller.

  • Stayed: February 2011, traveled on business
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Thank AMGLTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2011

my fiance and i have booked our wedding at the riverside for 2012,as soon as we walked in we new it was the venue we wanted.the staff are wonderful and so helpful,it is so clean the rooms are fantastic.i cant wait to have our reception here.it has every thing you need.

  • Stayed: February 2011, traveled as a couple
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Thank imhappy1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2011

Me and my fiancee went to visit the hotel as we were interested in it as our wedding venue. As soon we walked in we knew this was the venue for us, the hotel looks amazing couldnt ask for more. We didnt have an appointment booked but Maggie the general manager was more than happy to chat with us and show us around the hotel. She was so helpful and friendly. We have been to some other places and were just made to feel like any other customer and that they were just after taking our money and not really wanting to make our day special. Maggie listened to what we wanted and even gave us a few ideas on how we could do things which was really great. She didnt rush us through our meeting like most places do.
The hotel is completley transformed and we cant wait to say 'i do' there

  • Stayed: January 2011, traveled as a couple
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Thank Bride2be16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverside House Hotel

Address: 17 Mill Street | Barton Mills, Mildenhall IP28 7DP, England
Location: United Kingdom > England > East Anglia > Suffolk > Mildenhall
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Mildenhall
Price Range: $111 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Riverside House Hotel 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
The Riverside House Hotel is set on the picturesque banks of the river Lark and is located in the attractive historic town of Mildenhall. Despite undergoing a complete renovation in 2010, this 18th-century building has maintained its beautiful period features and is now bursting with a contemporary, modern charm. If you require spacious conference facilities for all your business related events, private dinners, weddings, parties, or summer barbecues, our picturesque grounds, stylish rooms and finest local cuisine, the Riverside House is the perfect venue. The hotel is situated near to the A11 and provides our guests with good access to all the local areas such Bury St Edmunds, Ely, Newmarket, Thetford and Cambridge - so whether you are looking for a relaxing break, a day at Newmarket races or wanting to find out more about this historic town and its surrounding villages, the Riverside House Hotel is the perfect location from which to venture. Mildenhall is host to a number of first class sporting events; our local football team is fast climbing the ranks of the semi-professional league, our cricket team boasts one of the finest grounds in the county and is host to a number of minor county games during the summer and for the more aquatic minded there is an excellent pool 5 minutes from the hotel. The Riverside has its own floodlit, 2 court petanque (boules) court in the garden for everyone to enjoy (except some Monday nights when we play in the local league. ... more   less 
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Also Known As:
Riverside Hotel Mildenhall
Riverside House Hotel Mildenhall, England

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