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“Very helpful, no complaints!”

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Travelodge Haverhill Hotel
Ranked #1 of 2 Hotels in Haverhill
Cambridge, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very helpful, no complaints!”
Reviewed August 21, 2013

I booked a total of 3 rooms, one for me and my wife, one for my eldest son and the third room for my son and his new wife, as it was their wedding day. The hotel staff could not do enough to help us and make our stay very pleasant. Housekeeping had been made aware that newlyweds would be staying in the room, though not a bridal suite, the hotel does have a room recently refurbished room which they were given. The room was given special preparation for the happy couple and we could have had champagne too had it been required. It was most appreciated by my son and his bride, as they had no idea it had been arranged. The wedding reception had been in a local venue a few miles from the hotel. Hotel staff were also happy to make a booking for a taxi to and from the wedding reception on our behalf.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KelV6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAYSINNHAVERHILL, General Manager at Travelodge Haverhill Hotel, responded to this review, September 6, 2013
Dear Valued Guest, Thank you for taking the time to write a Trip Advisor review. I am really pleased that your son and his bride liked how the room was decorated for the special occasion. I will pass your comments onto the team. Many Thanks Donna Revell General Manager
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205 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Wymondham
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 16, 2013

We asked for a quiet room on the top floor which we got, the lift was out of action which wasn't a problem for us but if you had mobility problems it might have been. Room was clean with the usual refreshments, comfy king sized bed, flat screen tv etc. a mixture of hot and continental self serve breakfast. Staff were friendly enough and were polite.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank TravelqueenNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAYSINNHAVERHILL, General Manager at Travelodge Haverhill Hotel, responded to this review, September 6, 2013
Dear valued guest, thank you for taking the time to complete a Trip Advisor review. I will pass your comments onto our team members. I am glad you liked our facilities and apologise for the lift being out of service. I am pleased to say the lift is now in full working order. Best Regards Donna Revell General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgwater, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 15, 2013

For many years Haverhill had a serious lack of places for visitors to stay and whilst it's expensive by Days Inn standards the upside has always been that the rooms have stayed in good condition, the staff are always friendly and there's an inexpensive place to eat 'on the doorstep'. Having stayed at least 15 or 20 times in recent years I'd never really experienced any major problems and whilst the lack of air conditioning was a pain during hot weather it was 'bearable' (once I'd managed to work out how to override the window lock). The feel of the place has however changed in recent months and my most recent stay was extremely unsatisfactory - to the extent that I will now seriously question whether to ever stay here again. As others have commented it now appears that the hotel is being used as a halfway house by Social Services and a sleepless night with constant door banging and disgusting loud language at all hours means this property is in serious danger of being ruined and losing both its business and leisure guests.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank Rob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAYSINNHAVERHILL, Manager at Travelodge Haverhill Hotel, responded to this review, August 22, 2013
Dear Rob F,
Thank you for taking the time to complete our survey. All comments are taken very seriously and will be looked into. As mentioned, your previous stays with us have always been good and I am disappointed that your recent stay didn’t live up to your or the hotels expectations.
We do hope that you will continue to use Days Inn Haverhill, and if you are to have any further issues please feel you can come to us at the time and we will endeavor to solve them.
Kind Regards
Ben Rolt, Senior Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellingborough, United Kingdom
Level 5 Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 5, 2013 via mobile

Stayed here with work, room clean and comfy, seemed to be a lot of local families having around. We wondered if the hotel was being used for B &B and they didn't look like hotel guests , more DSS.
King size beds clean and comfy nice shower. Very friendly staff. Quite noisy late evening with people , the ones we thought were local playing football until 10.30 pm in the car park. This stopped only for us to be woken at 2.30 by a couple shouting and swearing in the corridor , same people we think.

Stayed July 2013, traveled on business
Helpful?
Thank LynnWray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAYSINNHAVERHILL, General Manager at Travelodge Haverhill Hotel, responded to this review, August 6, 2013
Dear valued guest, thank you for taking the time to complete a trip advisor review following your stay at our hotel during the school summer holidays. Feedback from our guests is extremely valuable to us. I am really pleased that you found the room facilities to be clean, comfy and that you enjoyed the walk in power shower. During your stay we did have a group in that proved to be a little boisterous and apologise for the disturbance they caused. Best Regards Donna Revell General Manager.
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Duham, England
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 7, 2013 via mobile

The hotel is fine, lovely clean rooms, typical days inn standard - we visited during a mini heat wave and the rooms were unbearable as there was no air con or climate control just a heater which was only useful had it been cold. Staff friendly,bar is ridiculously expensive but there is a harvester pub at the end of the hotel car park, overall good clean and friendly hotel.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frankie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAYSINNHAVERHILL, General Manager at Travelodge Haverhill Hotel, responded to this review, July 8, 2013
Dear valued guest, I would like to take this opportunity to thank you in taking the time to complete a tripadvisor review. Guests feedback allows us to continually strive to improve the service we offer to our guests. Best Regards Donna Revell General Manager.
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Halifax, United Kingdom
Level 4 Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed July 2, 2013

I stay here quite often when visiting Newmarket racecourse.
This is a good hotel with a nice bar area, There is a Harvester restaurant next door or you can order a takeaway from the several food outlets nearby which you can eat in the lounge, They also have a microwave you can use.
The showers are very good and the rooms have all the usual amenities, Tea,coffee,etc
The best thing about this hotel is the wonderful staff who are always so cheerful, helpful, and professional.
Thank you to you all.

Room Tip: All rooms seem identical although the rare facing rooms are quieter.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheshe90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAYSINNHAVERHILL, General Manager at Travelodge Haverhill Hotel, responded to this review, July 5, 2013
Dear valued guest, thank you for taking the time to complete a Trip Advisor review. We really appreciate your feedback. I have let the team know about the lovely comments you made. We look forward to welcoming you back soon. Once again, thank you. Best Regards Donna Revell General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loughborough, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 8, 2013

stayed on a business trip,working at addenbrookes hospital in cambridge just a 20 min drive away.great value for money compared to cambridge hotel prices and plenty of parking.rooms spotless with everything you need and the added bonus of a massive walk in shower (bliss after a days work).staff are brilliant and efficient with every request catered for.breakfast was lovely with full cold buffet and the added bonus of scrambled egg,sausage and beans if you want something hot.haverhill town centre a short walk away with plenty of pubs and eating venues to satisfy any taste.overall a top stay and will definately stay again when next in the area, well done to all the hotel staff !!!

Room Tip: go for a top floor room great views !!!
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAYSINNHAVERHILL, General Manager at Travelodge Haverhill Hotel, responded to this review, May 14, 2013
Dear Valued Guest, thank you for taking the time to complete a Trip Advisor review. Your feedback is appreciated. I am really pleased you enjoyed your stay and will pass on your comments to the team. I hope we can be of service to you again in the future. Best Regards Donna Revell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Haverhill Hotel

Property: Travelodge Haverhill Hotel
Address: Phoenix Road | Haverhill Business Park, Haverhill CB9 7AE, England (Formerly Days Inn Haverhill)
Location: United Kingdom > England > East Anglia > Suffolk > Haverhill
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Haverhill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Travelodge Haverhill Hotel 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Days Inn Haverhill Hotel Haverhill
Haverhill Days Inn
Travelodge Haverhill Hotel Suffolk, UK

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