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“Convenient hotel”

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Best Western Brook Hotel, Flexstowe
Ranked #4 of 5 Hotels in Felixstowe
Lechlade, United Kingdom
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Convenient hotel”
Reviewed March 2, 2014

My mother and I stayed for one night as we were attending a diamond wedding anniversary party just up Orwell Road. Our room (224) was clean and pleasant, the Reception staff were friendly and helpful and the breakfast was very good. My only grumble was the choice of music in the restaurant at breakfast!

Reading earlier reviews, I think the worn carpet on the stairs and in the corridors has been replaced as it seemed pretty new to me.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
    37
    73
    47
    18
    24
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Coventry, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 22, 2014

We stayed for one night for a family occasion and had a very enjoyable stay. Our room was palatial compared to most hotels. It was downstairs with a huge bay window so was light and airy. Decor and furnishings new and room was extremely clean. The staff are friendly and helpful. Great breakfast and lots of choice. At £60 a night for 2 this is good value. Would definitely recommend it.

  • Stayed February 2014, traveled with family
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Helpful?
1 Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, England, United Kingdom
Level 5 Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 5, 2013 via mobile

Stayed one night for work. Location is good, not that there is much to do in the town. Hotel needs some tlc and can be noisy with all the corridors creaking. Did not eat here but menu looked decent enough. ..typical hotel food. Staff were very pleasant and helpful.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank Amie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlborough, United Kingdom
Level 4 Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 3, 2013

We stayed for one night at the Brook hotel and it was a pleasant stay. The room we had (212) was recently refurbished by the look of the carpet and paintwork. The bathroom was spotless and looked like it had been refurbished as well one bad point in the bathroom was the shower which was not very powerful but adequate. We did not dine at the hotel so cant comment on the food.
The staff at the hotel are excellent with a smile and helpful information of the surrounding area. If your looking for a nice hotel in Felixstowe give it a try :)

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dunc62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury St Edmunds
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 27, 2013

My partner and I had most enjoyable stay at The Brook this weekend! check-in was seamless and the reception staff helpful and cheerful, the room was of a very high standard and represented excellent value for money, everywhere was clean and tidy, cheerful bar staff in the evening attentive waitress at breakfast but would have been nice if she had smiled, felt a bit rushed at breakfast, as soon as I had finished my breakfast and barely put my cutlery down the plate was whisked away, this is my only negative I can think of!! over all and excellent an excellent Hotel I would most certainly recommend The Brook and look forward to coming back next October!

  • Stayed October 2013, traveled as a couple
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    • Location
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    • Cleanliness
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Helpful?
1 Thank Nigel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level 6 Contributor
126 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed October 9, 2013

As we have friends living in Felixstowe we always stay at the Brook Hotel. We have stayed there on many occasions and cannot find very much to complain about in spite of adverse comments made by some reviewers. The accommodation, food and service have always been very good and as we usually find, the staff are very polite and cheerful. The room was clean and comfortable. One thing was slightly a bother and that was the tv was placed too high on the wall which meant we had to strain our necks to watch it. The only other thing was that there is no shower curtain in the bathroom. The hotel is very near to the beach and shops and Felixstowe is a lovely place to stay.

Room Tip: Room 102 is our favourite It is a large room on the ground floor away from noise
See more room tips
  • Stayed October 2013, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank monkey7266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sawbridgeworth, United Kingdom
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 23, 2013

one night stay in felixstowe, room clean, staff helpful, i was offered dinner and breakfast but did not have time, and i was told about a noisy midnight party before i booked but this did not disturb me,

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaysbirthday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Brook Hotel, Flexstowe

Property: Best Western Brook Hotel, Flexstowe
Address: Orwell Road, Felixstowe IP11 7PF, England
Location: United Kingdom > England > East Anglia > Suffolk > Felixstowe
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Felixstowe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Brook Hotel, Flexstowe 3*
Number of rooms: 25
Official Description (provided by the hotel):
The BEST WESTERN Brook Hotel, Felixstowe is a privately owned 3 Star hotel located in the beautiful seaside town of Felixstowe. With free parking and an ideal location just a short walk from the town center, beach and the train station the BEST WESTERN Brook Hotel, Felixstowe is a perfect base for visiting on business or for a leisure break. Why not explore some beautiful Suffolk Countryside in the neighboring towns of Woodbridge, Dedham, Flatford and the Essex villages. ... more   less 
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Also Known As:
Brook Hotel Felixstowe
Best Western Brook Hotel, Flexstowe Felixstowe, Suffolk

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