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“Overall Good, lovely peaceful setting but restaurant found lacking”

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The Dales Country House Hotel
Ranked #1 of 1 Hotels in Sheringham
Certificate of Excellence
Shipston on Stour, United Kingdom
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overall Good, lovely peaceful setting but restaurant found lacking”
Reviewed August 10, 2013

Lovely country house hotel and great for a quiet grown up break. The staff were really very helpful and went out of their way to look after you and make you feel welcome. Sadly the hotel was let down for us by the food, a beautiful dining room, but the food was poor, lacking in taste, hardly any vegetables and meat very over cooked. i did not eat my breakfast because it was only luke warm when it arrived, the same with dinner the night before, it was served only just warm.Would stay here again but eat out. Hotel, grounds staff and everything except the restaurant were perfect.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Rosanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Ewhurst Green, United Kingdom
Level 5 Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 2, 2013

We had a lovely room overlooking the garden.It was a standard room but spacious with large bathroom and was very quiet.The garden has a large chess set,croquet and a large Jenga so children could be easily entertained.
The room was well equipped with a kettle and drinks and the teacups were washed and tea bags replenished whilst we were at dinner.
The staff were very friendly and welcoming and efficient.
Dinner was quite good-generous portions of meat and fish but we would have liked more vegetables.Breakfast was delicious and freshly cooked.
We would happily return to stay here.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level 5 Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 28, 2013

We stayed here for a weekend in July and this was out third visit. The staff are lovely and the service was very good. The hotel itself is typical 'country house' and our room was clean and comfortable. The only disappointment as far as we are concerned was the food which, although presented in a very fine dining way was below what I would expect in terms of taste. The breakfast was not too bad although the eggs were very hit and miss and mostly dry. Dinner was a disappointment each evening with bones left in fish, overcooked (almost inedible) confit duck and almost no vegetables to speak of. This was disappointing as on our previous visits the food was good. Overall a nice hotel and I would stay again would perhaps eat out.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Hertsman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desborough
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 23, 2013

When we arrived everything was fine, we had our dog with us and were made to feel welcome. The first evening went well, we were well attended to. Second day was awful, different staff and standards fell apart. We were ignored and made to feel like lepers. Checked out and complained about the second days standards... Water of a ducks back. Checked our bill, after we got home. OVERCHARGED. Wrote and complained to 'The Dales' and Head office at 'Overstrand'. No replies.

Attention to detail very poor & gardens poorly kept. Staff training very suspect. Shame as this hotel could be one of the best of its kind. If both days had been good we would have returned on a regular basis but management of this small chain is appalling. So instead of five we can only give a terrible rating. No excuse for no reply is there.

Room Tip: Dont' go here! Quality from day to day questionable.
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  • Stayed June 2013, traveled as a couple
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Helpful?
7 Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London England
Level 6 Contributor
223 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed July 22, 2013

We stayed in Norfolk with the family's ho live there for the weekend and decided to pay the dales a visits for afternoon tea. On arrival we were met by Rachel who asked us where we like to sit. We found a lovely table under a gazebo in the garden out of the very hot sun and settled down. Rachel took our orders for tea and coffee and went away. Within a few minutes she came back with a number of tea pots , English tea in one and Earl grey in two others. The next time she came back she was carrying a large full cake stand with assorted cakes and a slate with sandwiches on this we were happy with, then she said hold on there is another one for the diabetic person as well and returned with another cake stand . On this was salmon, prawns and a large mixture of fruits. On the others were cakes a plenty. The sandwiches were very well presented and filled with salmon, ham, cheese and pickle and egg and cress. This was all washed down with copious amounts of tea and made for a thou rally excellent afternoons tea experience. Thanks the dales and Rachel for making us so welcome and looking after us.

  • Stayed July 2013, traveled with friends
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Helpful?
1 Thank CRS61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckhurst Hill, Essex
Level 5 Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 22, 2013

This is a beautiful hotel in beautiful grounds. The restaurant is opulent and luxurious, and the food well presented and delicious. And best of all was the friendliness and helpfulness of the staff ... nothing was too much trouble. I can't see anything to fault. If you want a lovely country house retreat then this is it. A great location to take my parents for my mum's birthday.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank TerryTravels608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2013

Lovely setting in north Norfolk, 15 mins walk from the seafront in Sherringham. The hotel is easy to find and has very pleasant grounds.

I paid £300+ for two nights. I'm not used to paying this sort of money but as it was a special occasion (what the hell!).

Breakfast not included in price that was a bit of a surprise, we paid £12 a head the quality was an average offering.

The room was ok - but not great, it was clean and well furnished.

The water in the room was not complimentary, a small thing but given the price we paid......

When we arrived we asked for tea to be served in garden, we got forgotten and had to remind the staff.

Overall Staff were very nice, the hotel cuts a nice image, but quite frankly I did not feel it was value for money and I left feeling a bit let down.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chris c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Dales Country House Hotel

Property: The Dales Country House Hotel
Address: The Dales Lodge Hill, Sheringham NR26 8TJ, England
Location: United Kingdom > England > East Anglia > Norfolk > Sheringham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Sheringham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Dales Country House Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Nestled deep in national Trust parkland, you will find a quintessentially English grade II listed country house. Discover luxurious bedrooms, original fireplaces, mullioned windows and a fine oak staircase. Add to this, innovative English cuisine and a wealth of those little extras that make all the difference, and truly you have found a place where you can relax! You can also enjoy free, wireless internet broadband access! ... more   less 
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Also Known As:
The Dales Country Hotel
Dales Country Hotel
The Dales Country House Hotel Sheringham, Norfolk

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