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“Extremely pleasant stay. Would recommend it to anyone, business or pleasure”

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Broom Hall Country Hotel
Ranked #1 of 1 Hotels in Saham Toney
Certificate of Excellence
Plymouth, UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Extremely pleasant stay. Would recommend it to anyone, business or pleasure”
4 of 5 bubbles Reviewed July 14, 2011

Broom Hall is a lovely old Victorian building which has been sensitively adapted to hotel accommodation. The gardens are colourful and tranquil, the rooms spacious and the bathrooms are generous. The staff were wonderfully helpful at all times but were never overbearing or intrusive. There is the facility to enjoy either a Swedish or hot stone massage at a very reasonable price from an independent therapist which just put the icing on the cake for me. The food was good. Vegetarians are more than adequately catered for in a varied menu. (The goats cheese and caramelised onion tart is divine!)

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank QuakerSal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    61
    41
    13
    5
    1
See reviews for
32
51
3
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Dartford, United Kingdom
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 bubbles Reviewed June 28, 2011

We stayed here on the 25th June 2011 to be near a family party.
The rooms were not clean and fresh in fact they smelt extremely damp even the bedding.
Our taps didn't work so we had to clean our teeth in hot water!!
Our bathroom was designed for disabled.
Breakfast was served by a young girl who didn't know anything - toast was brought after the breakfast was cleared away!! The breakfast was not good.
The whole hotel needs a 'deep clean'. The carpets are old and tired. I know this is a country house hotel but there are no excuses for poor hygiene.
To be honest the grounds of the hotel are amazing, but that is about the only thing that is.
Don't bother wasting your money

Stayed June 2011, traveled as a couple
Helpful?
1 Thank rustonkaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, Derbyshire
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed June 8, 2011

Helpful friendly service from local staff. Room was very clean.
Decor and fittings were a bit old fashioned but in good condition. At least they are not wasting resources by refurbishing perfectly ok rooms with stylish modern stuff that is not very functional. Full length bath (there's a rarity in a hotel) but no shower - so check your room has one if that's important to you. The building is a bit creaky - but noise from other rooms no worse than in many modern hotels. Plenty of light to sit and work by. The layout was a bit cramped - but that is what you get with many hotels that are converted country houses. Modern chain hotels don't have that problem, but then they don't usually have delightful gardens to walk around and sit out in, and dining room windows you'll want to sit by. Food was good and reasonable priced. Breakfasts cooked to order. Would stay here again if working in the area.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SteveWoodgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
219 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed June 7, 2011

The rooms are named after birds or flowers which is a bit weird. The room I had was on the 2nd floor with a roof window, I constantly banged my head on it when it was open. Bathroom, immaculately clean but very dated, poor, lumpy pillows and creaking floors kept me awake late and woke me early. No iron available for use in your room, there is an 'ironing station' fixed to the wall on the middle floor which certainly didnt appeal to me, I found this to be very hostel like. Breakfast was good, service a bit slow but with a smile. Evening meal was very good indeed and not too pricey for hotel standards. All staff were very pleasant. Aparently there is a pool but only found out about it after I had checked out. Could be spectacular but quite far from that at the moment.

  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank intrepidexplorersid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 7, 2010

rooms were good, although over cluttered with furniture. creaking floors and furniture were more akin to an old timbered pub?

Food was very hit and miss - a dry salty risotto made with basmati rice makes you doubt the chef's skills. Several other dishes were well made, but how can you tell which he can or can't cook properly? Waiting staff were very friendly, but lacked leadership or organisation - carefully wrote our pudding orders on a "map" of the table layout, then threw it away and kept running around asking who had ordered what .....

Breakfast was a mixed bag - some quality ingredients and lovely local fruit juices, but a lack of flexibility from the staff - don't bother asking the tea person for milk for your cereal as each seems to have their own mini role.

The indoor pool was popular with several of our group - salt water rather than smelly chlorine made it extra relaxing.

Overall, we'd visit again if in the area, but if the owners were present during our stay we never realised, as they didn't introduce themselves to the group at any time - bad PR. Reception staff were very welcoming and helpful throughout the entire stay.

  • Stayed October 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HairyDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed May 2, 2010

We're locals and decided to try the restaurant as a possible venue for taking visitors for a nice meal. Maybe we picked a bad night (the manager was on honeymoon!) but the staff seemed totally disorganised, and food was not as described on the menu and only just passible. There was only one veg served - boiled red cabbage - which was inadequate and boring. The dessert was ok, but probably bought in and a small portion. We waited 1 1/4 hours for our 8 o'clock meal, so were glad when the bread rolls arrived. Why not offer nibbles if there is going to be a delay. The restaurant was only half full - we'd probably still be there waiting otherwise.

Stayed May 2010, traveled as a couple
Helpful?
Thank countrygirl1_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NOTTINGHAMSHIRE
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed June 6, 2008

My wife and I booked a 2 night stay at Broom Hall Country Hotel at the beginning of June. We boooked into the coach house area of the hotel-it was not what i would describe as a coach house first of all!! More a dog house. The main part of the hotel looked nice, and from the reviews i read people enjoy staying there, but the coach house is horrid. Paper thin walls where you can hear next doors bathroom!! and conversations. Grimy and dingy bathroom, tiny tv from the 70's, room in general looks old and rundown, and dont bring your cat because there is not enough room to swing it!! Breakfast was ok, not great, a little cold and do not get fried bread, aka burnt bread-both mornings! For 95 pounds, i would stay elsewhere, it was worth lesss than half we paid for it..

  • Liked — ACCESSIBLE INTERNET ACCESS
  • Disliked — EVERYTHING ELSE!
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank ashjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Broom Hall Country Hotel

Property: Broom Hall Country Hotel
Address: 98 Richmond Road, Saham Toney IP25 7EX, England
Location: United Kingdom > England > East Anglia > Norfolk > Saham Toney
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Saham Toney
Price Range (Based on Average Rates): $
Hotel Class:3 star — Broom Hall Country Hotel 3*
Number of rooms: 15
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