I stayed at Gissing Hall Hotel in December 2011 as my sister-in-law had her wedding reception there. I thought that all-in-all the hotel did a great job, we had the majority of the wedding photos taken at the hotel as it was very cold to be standing outside a chuch at that time of year adn the staff were very accommodating. We then moved into the for the meal and speeches etc. It was decorated beautifully and very well set out although it was rather cold (but that is to be expected at that time of year)! The food was served relatively quickly and the staff were all very polite and friendly, some of the people who got served last did mention that there food was cold although I did not have this problem. I suffer from Coeliac Disease (a gluten and wheat intolerence) so therefore had to have my meal altered slightly from everyone elses and be made separately. This seemed to be no trouble whatsoever for the caterers, whereas in past experiences at other places I won't be served until after everyone else or I will be served before everyone else (sometimes even given a bit of a cop-out or an entirely different meal) I was served how I should have been, at the same time as everyone else on my table, and I was given an almost identical meal to the others with just a few substitutes in the ingredients. For desert, instead of just being given ice cream which seems to be what quite a few restaurants/hotels do (the easy option), I was given a specially made apple crumble so I could have the same as everyone else but just gluten free! I was extremely impressed with the meal as a whole and nothing seemed like too much trouble for the staff. The bar staff were also very friendly and helpful, and the evening disco was brilliant too. My partner and I had a huge room with a four poster bed and a large bathroom. It was nice and fitted in well with the older style of the hotel although I think some improvements could be made. In winter it gets very cold in the rooms and the fact that we only had one tiny heater on one of the walls didn't help matters, we had the radiator turned up fully but it just wasn't enough to heat the size of the room and it was extremely cold. We also had a problem the next morning when there wasn't any hot water for the bath, however my partner did make a complaint to reception and they gave us a bit of money off our bill without a problem which was nice. Overall I think that for a wedding reception, Gissing Hall Hotel was a perfect venue and I would reccommend it, although I don't think that I would personally stay there for anything else as it is rather secluded and there isn't really anything to do at the hotel or nearby.
- Also Known As:
- Gissing Hall Diss
- Hotel Gissing Hall
- Gissing Hall Hotel Diss, UK - Norfolk