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“Pretty Poor Performance”

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Redworth Hall Hotel
Ranked #1 of 1 Hotels in Redworth
North East England
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Pretty Poor Performance”
Reviewed August 1, 2006

I attended a wedding as part of the wedding party and I was initially impressed with the exterior of the building.

When we found our room to say we were dissapointed would be an understatement, the wallpaper was peeling, the bathroom had rather a lot of mould growing in it and there was water dripping from the ceiling.

We changed rooms no question and the more modern room we moved to was no better than a travel lodge but was three times the price. We had to return to reception again as there was no power to the room.

All in all the experience was very expensive and value for money was pathetic. I complained at reception on check out and got a shrug of the shoulders so I wrote a letter of complaint to the manager (something I have never felt strongly enough to do before) and got an appology eventually.

Stay away if you can!!!!!

  • Liked — The outside was picturesque
  • Disliked — The quality of accommodation compared to the cost
  • Tips/Secrets — Find a better hotel
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about Redworth Hall Hotel

Property: Redworth Hall Hotel
Address: Redworth, Redworth DL5 6NL, England
Location: United Kingdom > England > County Durham > Redworth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Redworth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Redworth Hall Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
Dating back to 1693, the four-star Redworth Hall Hotel is a Jacobean-style manor house hotel with many original features, 143 spacious bedrooms, beauty rooms and a hair salon. Set in 150 acres of beautifully landscaped grounds and woodland it’s easy to get away from it all yet also enjoy the historical and vibrant cities of Durham, Darlington and Newcastle, which are just a short drive away. Visit Hadrian’s Wall, the East Coast's unspoilt beaches and historical cathedrals then relax in the Health & Leisure Club’s pool or outdoor tennis courts before enjoying delicious local ingredients in 2 AA Rosette 1744 restaurant. ... more   less 
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Also Known As:
Barcelo Newton Aycliffe
Newton Aycliffe Barcelo
Durham Hall Hotel Redworth
Hall Redworth

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