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“Pet friendly and beautiful.”

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Redworth Hall Hotel
Ranked #1 of 1 Hotels in Redworth
Cambridge, United Kingdom
1 review
“Pet friendly and beautiful.”
Reviewed September 2, 2013

I chose to stop at the Radworth Hall Hotel on my way to Scotland, as it was advertised as pet friendly and I had two cats with me. They treated them like celebrities and arranged to carry them to and from the room. The encouraged me to let them out in the room. The hotel was stunning, lovely room, only negative was minute trickle of water from one of the taps. The grounds were lovely with lots of activities suitable for children and walks. The staff were outstanding.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank madcatmitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham T, General Manager at Redworth Hall Hotel, responded to this review, September 5, 2013
Thanks very much for a great 5 star review. We were so pleased to read your comments, and that your cats feel like celebs!

The hotel is set in wonderful grounds, a great place to relax and explore.

We are particularly pleased that that you felt the staff were outstanding - we do have some great individuals on the team.

Looking forward to welcoming you back to Redworth Hall Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,064 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (643)
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Nottingham, United Kingdom
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 1, 2013

Had a very pleasant stay at this hotel- it was worth upgrading the room also. We stayed in new wing (with lovely bathrooms with jacuzzis)overlooking trees at the back rather than overlooking the carpark - quieter.The staff were all welcoming and helpful. The hotel grounds are lovely. The restaurant food was good but I always think a little pricey especially once you add drinks- there is really nowhere nearby to eat that is within easy walking distance. Breakfast was to a good standard. It was a pity that the restaurant has no exterior windows to speak of- the section with the views of the grounds in the older side of the building was sectioned off and is presumably reserved for weddings and events.

Room Tip: As above- ask to overlook trees at back rather than carpark. Th erooms at the front of the hotel in...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham T, General Manager at Redworth Hall Hotel, responded to this review, September 5, 2013
Thanks for leaving such a positive review. We are very pleased that you had such a pleasant stay with us. We are very pleased that you enjoyed both dinner and breakfast. There are windows in the restaurant to the front of the hotel, but perhaps a table there was not available at the time of your visit.

We are perticularly pleased that you found the staff to be welcoming and helpful, the whole team does work hard to match and exceed out customers expectations.

Looking forward to welcoming you back to Redworth Hall Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 31, 2013 via mobile

Nice place but as many have said the restaurant is a disappointment. Very expensive for what it is and the service was incredibly slow. Unfortunately couldn't get my wife booked into the spa for a well deserved pamper session. Rooms are quite nice - clean and basic. Grounds are magnificent. There were a number of parties at the hotel which isn't a problem but clearly the resources were overstretched.

Stayed August 2013, traveled as a couple
Helpful?
1 Thank Carlos The M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham T, General Manager at Redworth Hall Hotel, responded to this review, September 5, 2013
We are really sorry that your vist did not reach your expectation in terms of the service we delivered during your stay.

We always strive to deliver exceptional service and over the last few weeks we have been redoubling our efforts to ensure that business is forecasted accurately, and that the correct resources are allocated.

Please contact me on 01388 770600 should you wish to discuss further.

Many thanks for taking the time and trouble in writing this review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redworth
1 review
Reviewed August 29, 2013

On arrival the staff were excellent and our room could not have been better.
Bar meal in the evening and breakfast was first class. The staff were the best we have met in a very long time. Excellent all round.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Roger L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham T, General Manager at Redworth Hall Hotel, responded to this review, September 5, 2013
Thanks for leaving a great 5 star review.

It's good to read that that you really liked your room, and the products and services in the bar.

We are particuilarly pleased that you found the team to be excellent, there are some great individuals here at the hotel.

Looking forward to welcoming you back to Redworth Hall Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seaburn
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 28, 2013

Arrived at the Redworth Hall for the weekend of 13th June 2013. The room we were given was a long way from reception and we were not given the correct instructions by the Receptionist as to how to find the room floor numbers where a bit hard to understand going down from the second floor to the 4th ect,
there was a function on from Leeds University who in the whole where very good whiched filled the hotel.
We where booked on a meal and room deal the evening meal was very poor and if you wanted a stake you had to pay £9 extra if you wanted anything really you paid extra for it, which is not good the non extra cost menu was poor and looked like they where just out to see what extra cash they could make out of you.

Puma hotel as i can see look to have some excellent hotel with good staff but in everyone i have been to and this is the last one it looks to have zero idea about evening meals

The Breakfast was okay with a very large amount of people there the staff where run of there feel but did well to keep up and on the sunday extended the opening time to get everone served ,

As a family group of 6 -12 we spend a large number of weekend at hotel like this just to keep in touch but the total lack of thought to evening meal means you are off our list

Room Tip: Book B&B Only the rooms are okay and the Hotel is in a very nice area
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank geordieinwhitby500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham T, General Manager at Redworth Hall Hotel, responded to this review, September 5, 2013
I think that your review refers to a stay at the end of July. I'm sorry that you did not enjoy dinner, but may I assure you we are restucturing the the kitchen and I'm sure you will have noticed an improvement in our Trip advisor reviews.

Given that you thought the team was great and that the hotel is very good, I do hope that you might consider allowing us to be of service to you again at some stage in the future.

Looking forward to welcoming you back to Redworth Hoall Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 28, 2013

Just back from a dreadful weekend - 7 members of family for a 40th birthday celebration.....
hotel was taken over by a wedding party - not a problem apart from the wedding guests using the hotel bar until 4am - first night we were woken by several men shouting on a few occasions - shouts along the lines of "get your T**s out for the lads" - you get the picture......
2nd night a great 4am rendition of copacobana sung by some screaming guests acapella.
no consideration from the wedding guests for anyone else - not the hotels fault I know however I would think that they would control the detritus - then again maybe not as obviously the wedding party would have spent many thousands compared to our bill....
Advice;
1)check there isn't a wedding on when you intend to stay
2) if there is do NOT have a room that looks over the "garden" from the bar which is used constantly for inebriated guests to go out at all hours to smoke.
A poor weekend ruined by other guests but the management must take some blame for not controlling them to the detriment of other guests.
Will not stay again.

Room Tip: Avoid rooms looking ovewr the "garden" which is actually the smoking area from the late ni...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank garrielee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 28, 2013

Beautiful grounds, dog friendly, very comfortable, staff excellent, especially the restaurant staff who went that extra mile. the maitre'd arranged a lovely little birthday "cake" for me as a surprise, lovely touch.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank PamM M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Redworth Hall Hotel

Property: Redworth Hall Hotel
Address: Redworth, Redworth DL5 6NL, England
Location: United Kingdom > England > County Durham > Redworth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Redworth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Redworth Hall Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
Dating back to 1693, the four-star Redworth Hall Hotel is a Jacobean-style manor house hotel with many original features, 143 spacious bedrooms, beauty rooms and a hair salon. Set in 150 acres of beautifully landscaped grounds and woodland it’s easy to get away from it all yet also enjoy the historical and vibrant cities of Durham, Darlington and Newcastle, which are just a short drive away. Visit Hadrian’s Wall, the East Coast's unspoilt beaches and historical cathedrals then relax in the Health & Leisure Club’s pool or outdoor tennis courts before enjoying delicious local ingredients in 2 AA Rosette 1744 restaurant. ... more   less 
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Also Known As:
Barcelo Newton Aycliffe
Newton Aycliffe Barcelo
Durham Hall Hotel Redworth
Hall Redworth

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