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“Stop over”

Premier Inn Durham (Newton Aycliffe) Hotel
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Premier Inn Durham (Newton Aycliffe) Hotel
Ranked #1 of 2 Hotels in Newton Aycliffe
Certificate of Excellence
Glenrothes, Scotland, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Stop over”
Reviewed July 25, 2013

We booked this as we were travelling further down. Thought it wasn't too far away from the motorway and it was a cheap place to stop with a family of 5. It was brilliant.. When we got there we were told our rooms were on different floors and the lady saw our kids and rearranged for us to be next door to each other. She then told us the vending machine with water in it wasn't working properly and had water handy. We used the restaurant and again it was good. It was a busy Friday night so had to wait a little while but not a prob. The staff at the hotel couldn't have been nicer and more helpful. Rooms were very tidy and clean and because of the heatwave we also had electric fans in our room. Spot on place,

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
    148
    97
    27
    5
    1
See reviews for
116
82
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40
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Northampton, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 14, 2013

This was a 'bog standard' Premier Inn stay, and just as you'd expect it to be. But it warrants a mention for the very welcoming and friendly reception staff and a level of customer service beyond what I'd expect for a budget hotel. Stayed here twice and had the same experience on both occasions. Lovely and quiet at the back of the hotel which is ideal for having the window open on these hot nights.

But while the reception staff are some of the best I've experienced with PI, unfortunately the plumbing is some of the worst. If you're in an upstairs room then forget about having a decent high pressure shower in the morning. If they sorted this out it would be one of the best PIs.

Stayed July 2013, traveled on business
Helpful?
Thank AirCooledHeaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downham Market, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 4, 2013

Excellent hotel, staff first class, very helpful, rooms spotless. However attached Fair & Square restaurant is very tired and food served only adequate. Better to drive for food 10 mins to nearby Brewers Fayre where restaurant is excellent.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Lawrence W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Helens, United Kingdom
2 reviews
Reviewed July 3, 2013

We found the staff friendly in a hotel with a quiet location. The associated restaurant is a bit dated but again the staff were helpful. Enjoyed the breakfast but didn't fancy anything on the evening menu. We would stay again at this hotel and eat out.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ppht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attleborough
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 2, 2013

Have stayed in premier inns several times and am always impressed with the hotels and especially the staff. Nothing is ever too much and they are always happy and friendly. Premier inns beat Travelodge hands down every time. Stayed in a Travelodge once in Scotch Corner purely because the Premier Inn was fully booked. Wish I had slept in a skip, the skip would have been cleaner and more comfortable, the guy working on reception barely grunted when we booked in. When I asked for an extra pillow he walked off without saying anything then almost threw the pillow at me after making me wait over 5 minutes.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkMacrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, United Kingdom
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 26, 2013 via mobile

Another good night in a Premier, staff were helpful and friendly, room spotless and comfortable. Thank you once again Premier you haven't disappointed yet! We went to The Bay Horse pub, in Heighington, just 4 miles from this Premier, for an evening meal, good, home cooked food in a proper pub.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UKKanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
2 reviews
Reviewed June 22, 2013

The staff are very friendly both upon arrival and departure. Its location though is somewhat divorced from anywhere unless you have transport and therefore you are likely to use the adjacent public house whilst very busy, needs maintenance, particularly externally. This is likewise adjacent a busy road, so sitting externally is not pleasant.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Durham (Newton Aycliffe) Hotel

Property: Premier Inn Durham (Newton Aycliffe) Hotel
Address: Great North Road, Newton Aycliffe DL5 6JG, England
Location: United Kingdom > England > County Durham > Newton Aycliffe
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Newton Aycliffe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Durham (Newton Aycliffe) Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
Ideally located within easy reach of the A1(M). For shops and local amenities this hotel is close to Darlington. Durham city centre is only 9 miles away and for business this hotel is near to Newton Aycliffe Industrial Estate. Our Durham (Newton Aycliffe) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 
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Also Known As:
Premier Inn Durham (Newton Aycliffe) Hotel Newton Aycliffe
Premier Inn Newton Aycliffe
Premier Inn Durham (Newton Aycliffe) Hotel County Durham

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