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“Great group night out”
Review of Planet Leisure

Planet Leisure
Cuisines: American
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed January 31, 2014

I was amongst a group who booked two alleys for bowling, followed by a table for 15 in the restaurant. For a Thursday at 5.00 pm there was a mix of families and kids parties which gave the place a good atmosphere. Although there is now only the Mexican menu, some dishes from the original evening menu are still available. Everyone's meals were served quickly with one exception and we received an apology for the confusion and delay. The portions were generous and everyone agreed the food was really tasty. It does seem strange that the kitchen isn't next to the restaurant but it didn't spoil our food, not piping hot but certainly not cold. There seemed to be plenty of staff and they were all very pleasant.

    • Value
    • Atmosphere
    • Service
    • Food
Thank SoozeCountyDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 - 47 of 52 reviews

Reviewed January 17, 2014

I should have taken note of the warning signs when trying to order drinks while we were bowling - it just seems to take their staff ages to accomplish anything.

We were seated in the 'Smokin Burrito' after initially being ignored at the front desk of the restaurant.

The restaurant was cold and by no means busy (8pm Friday).

Signs were good initially, drinks order was taken and delivered quickly. BUT THE WAIT FOR THE FOOD WAS RIDICULOUS!

When challenged about the length of time, the female duty manager curtly responded 'it's only been 20 minutes!' - it had actually been nearly 40 minutes and eventually took 50.

The shame is that the food wasn't all that bad - but the chips were all pretty luke warm - as was my chicken burger.

For a nearly £60 night out, we expected more - and not least a little courtesy from the manager.

There is no point in making the place look nice if you can't match it with service.

I don't think I will be going back any time soon.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank ColinDodsworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

Enjoyed lunch today. Food was excellent, very tasty and filling, staff friendly and efficient.
Two negatives - dining area cold and music too loud for my personal preference.

Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013 via mobile

Excellent place to go in Newton Aycliffe pointless to travel to Middlesbrough when you have a place like this nearby 'knocking it out the park'

Staff were friendly and the new mexican restaurant is really good value with tasty food! It matches any of the chains pound for pound.

The only problem i had was the kitchen seems a long way from the Mexican restaurant which was quite cold. It doesnt quite fit together as a restaurant yet. But that will take time.

The only other small problem was a chef wasnt keen to serve a group of 8 when it was quiet on a Tuesday night at 8pm.

Overall a great place which deserves more advertisement!

Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

We often go to planet leisure for family activities. Went again for a Christmas outing with family to bowl and eat in the New Mexican restaurant. As usual we had a great time and it is a great facility. The food in the restaurant was good and service was relatively quick for the venue. Kids love the place. Only niggle would be that experience tells me that there are never enough staff on duty, if this was fixed it would be perfect but we will still go back.

Thank DeborahWG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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