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“Great Hotel” 5 of 5 bubbles
Review of Holiday Inn Darlington - North A1m

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Holiday Inn Darlington - North A1m
Ranked #2 of 2 Hotels in Newton Aycliffe
Certificate of Excellence
Robina, Australia
Level Contributor
190 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed June 25, 2007

This hotel is great, large rooms, all the amenities that you would expect including a good dining room with great breakfast. Had dinner there one night and although not an extensive menu it was good and saved going out in the cold! None of the locals I met had heard of this place but apparently it has been renamed lately. Read somewhere that somebody thought it was noisy but we didn't hear any noise, the staff were all helpful and the room rates were reasonable.

  • Liked — Modern clean dining room and great breakfast, chef kept hot food fresh & plentiful.
  • Disliked — Nothing
  • Stayed May 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDarlington, Manager at Holiday Inn Darlington - North A1m, responded to this review, July 25, 2007
Dear Guest
Thank you for such positive feedback regarding your recent stay here at the Aston Hotel Darlington
Your comments will be passed onto the team.
Thank you once more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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608 reviews from our community

Traveler rating
    294
    215
    68
    21
    10
See reviews for
63
296
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130
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed December 18, 2006

lovely staff, clean rooms, lovely meal, buffet breakfast lots to choose, good value hotel

  • Liked — food
  • Stayed November 2006
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank scottishGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England, UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed November 27, 2006

I take back everything I said before - this place has deteriorated since the last stay.
Front desk staff don't seem to know the system and offer no real help at all.
Once again I had been allocated the wrong room and was told 'it couldn't be changed' - I had specifically booked a non-smoking executive room and was given a standard smoking room.
The air con was permanently on hot.
The tv remote control didn't work at all.
Service in the bistro has deteriorated - table was not laid up properly - service was slow and I was given the wrong dish twice!!
General fabric of the hotel is getting shabby.

Give this place a miss - I will!!

  • Liked — leaving
  • Disliked — room
  • Tips/Secrets — find another hotel in the area
  • Stayed November 2006, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank BusTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnhem, The Netherlands
Level Contributor
67 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 bubbles Reviewed August 8, 2006

Booked over the internet with their own site but arrived to find they had no record of it despite me having the booking reference. Luckily they had a family room and the receptionist was very efficient and pleasant.

Room was very nicely decorated and very clean, with plenty of room. Good shower and lighting, although there was no "welcome pack" in the room or any other guest information and I'll never understand why some hotels don't put a menu in the room to tempt you!

We had dinner and the food was very bad value. Would probably have been ok in a cafe but at 4* prices you expect 4* food. Chips were described as homemade but were clearly frozen, although steak was cooked as requested. Chicken curry was sent back as the chicken was terrible quality. Staff were all very pleasant and helpful although some more training is required as our waiter didn't know the wine list, or what was available, and had to ask what the specials were and then what the soup was.

Also, the hotel takes coach parties so make sure you book dinner even if the hotel appears to be deserted.

Great night's sleep followed by an excellent breakfast. Good choice, all nice and fresh and the service was absolutely spot on.

Very good value, especially if you are staying with kids, they just need to sort their booking system out and have another look at their dinner offerings.

  • Liked — Very clean and modern, also very pleasant staff.
  • Disliked — View isn't too nice and the dinner was poor.
  • Tips/Secrets — Good family rooms.
  • Stayed August 2006, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank Moonchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Darlington - North A1m

Property: Holiday Inn Darlington - North A1m
Address: Newton Park, Coatham Mundeville | Newton Aycliffe, Newton Aycliffe DL1 3NL, England (Formerly Aston Hotel Darlington)
Phone Number:
Location: United Kingdom > England > County Durham > Newton Aycliffe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Newton Aycliffe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Darlington - North A1m 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Darlington - North A1m Newton Aycliffe, County Durham

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