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“Amazing”

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Holiday Inn Darlington - North A1m
Ranked #1 of 2 Hotels in Newton Aycliffe
Reviewed September 3, 2013

Stayed on the 2 night Beamish break from Travelzoo. What an amazing stay. The Hotel was perfect. Great room size,large comfy bed. The food was delicious, and the staff are a credit to the hotel. We would highly recommend this hotel to anyone visiting the area. Well done

  • Stayed: September 2013, traveled with friends
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Thank 053jess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traceycam, General Manager at Holiday Inn Darlington - North A1m, responded to this reviewResponded September 15, 2013

Thank you for your review after staying with us. Fabulous to read that you found the hotel to be perfect.
We believe that you should have a comfort when staying away from home all our bedrooms benefit from being large in space.
Our kitchen team take great care over their food, I enjoy the belly pork with the crackling. I am very proud of the team here.

Thank you for recommending us to others it is much appreciated

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Reviews (653)
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Reviewed September 3, 2013

Stayed here for one night with work. Easy to find and straight off the A1, there is nothing in the area apart from a MacDonald's and petrol station. Arrived late-ish (around 9pm) receptionist wasn't very friendly and made me feel like an interference on her evening.
Bedroom exceeded my expectations, very large room & comfortable bed - surprisingly quiet considering how close to the A1 you are. Bathroom was very basic with just a shower cubical but the water pressure was amazing! Good selection of food at breakfast and fast service.
Would recommend and stay again for work but probably wouldn't stay for a leisure break as I'd prefer a little more luxury!

  • Stayed: September 2013, traveled on business
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Thank SGPW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traceycam, General Manager at Holiday Inn Darlington - North A1m, responded to this reviewResponded September 15, 2013

Thank you for taking the time to write your review, I do hope that your visit for work was fruitful for you.
Good to read that we exceeded your expectations, our powers showers are what they say they are and we benefit from good water pressure.
Sorry to read that the receptionist made you feel like you were interfering on her shift, I assure you this has been addressed.
Good that you found breakfast good, it should be the meal that sets you up for the day ahead. We hope you will return when your work brings you to the area again

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Reviewed September 3, 2013

We stayed on Travelzoo offer and were pleased with both the offer and hotel. Facilities were a lot better than we expected and my husband found walk in shower a bonus we had not expected. Food and service were good and nice seating area. Hotel was bright and comfortable throughout. Location in service area off motorway ideal for touring holiday but not if you want something cosy in the countryside. We found plenty to do near by.

  • Stayed: August 2013, traveled as a couple
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Thank ward7037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traceycam, General Manager at Holiday Inn Darlington - North A1m, responded to this reviewResponded September 15, 2013

Thank you for your review after staying with us. I am pleased to read the you were pleased with both the hotel and the offer you booked on.
Our showers are a bonus and will certainly wake you up on a morning! I do hope you return to explore the area more, there are a wealth of places to see on our doorstep

See you again and soon

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Reviewed September 2, 2013

Best hotel ever! We stayed on the travelzoo deal and it was unbelievable. Friendly , efficient staff, wonderful food, an amazing large room with supersized bed . Everywhere was spotlessly clean. All staff were efficient. The hotel is near the motorway, but is very quiet. I can't fault it in any way. The deal included a day at the Beamish Museum, a bottle of wine etc, etc, unbelievable !

Room Tip: All rooms quiet and first class.
  • Stayed: August 2013, traveled with friends
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Thank aloitious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traceycam, General Manager at Holiday Inn Darlington - North A1m, responded to this reviewResponded September 15, 2013

Thank you for your comments it is fantastic to read. We do try to give you the best deals with comfort and quality
It looks like we have achieved this on this occasion.

We do hope to see you again and soon

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Reviewed September 2, 2013

Bought this as a Travelzoo deal,found staff to be very friendly and helpful, and overall it was a really good stay.The room was lovely and airy,the shower cubicle was amazing, and the food was very nice too. I have just a few niggles: There was no decaffeinated tea or coffee available in the room (luckily I had brought my own). Also there was no toilet brush (this would have been a welcome addition). Also it took staff in the restaurant a while to take our dessert order (although we were stuck in the corner, so may have been forgotten about?)
Our key card also needed to be re-activated a couple of times during our stay, which was slightly inconvenient. We also placed a card on the door indiciating that we thought the air con wasn't functioning properly.When we returned to the room, the card had been replaced with a fresh card, but when we tried the air con again it was just the same - unsure whether someone had looked at it or not, or whether it isn't as cold as we were expecting, but nothing was written on the card to indicate that?

The comments above in no way reflect my enjoyment of my stay at the aston hotel, they're just suggestions for the future.

Julie & Jason

Room Tip: Do get a room facing the car park or the field, not the motorway where there is constant noise.
  • Stayed: August 2013, traveled as a couple
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Thank Jules152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traceycam, General Manager at Holiday Inn Darlington - North A1m, responded to this reviewResponded September 15, 2013

Thank you for taking the time to review our hotel after your recent stay. Good to read that you had a really good stay on one of our breaks
The rooms are spacious and comfortable so you are able to relax. Our showers certainly are power showers!
We have decaffeinated coffee in the hotel, I have also asked housekeeping to ensure decaff coffee is present in the bedrooms too. When staying again please feel free to ask.
Sorry that your desserts took a while, I do hope they were good when they arrived. The bedrooms have comfort cooling and this will drop the temperature down, I have asked maintenance to address this as it should keep the room cool.
Thank you for your suggestions they help us to give better service and a better product to you when staying with us.

We hope to see you again and soon

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Reviewed September 2, 2013

Stayed for 2 nights on their "Beamish " offer. Hotel far exceeded expectation. it was clean, bright and spacious and well appointed. The staff were very attentive and friendly and the food was good quality with a wide range for breakfast a a bistro style standard for evening meal. Although it is located at a service area on the A1 it is far enough away to be peaceful and relaxing. We will definitely consider another break either at this hotel or another in the group.

  • Stayed: August 2013, traveled as a couple
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Thank Pelupi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traceycam, General Manager at Holiday Inn Darlington - North A1m, responded to this reviewResponded September 15, 2013

Thank you for your review after staying with us. I am pleased to read that we far exceeded your expectations this is something we enjoy doing.
The team keep the hotel in good order and it is certainly good that you found this.
There is a lot of homemade dishes on our menu, I hope you had the opportunity to try one of our sundaes!
Fantastic that you will be returning to us or one of our other hotels. Why not follow our social sites for some great breaks coming up

Hope to see you again

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Reviewed September 1, 2013

Stayed here with the Travel Zoo offer and we were very pleased with what we found. We were checked in efficiently and discovered our room to be large and airy with an American sized bed. All expected facilities were there including kettle, tea, coffee, large shower, large desk area, TV etc. The room was very clean.
The hotel is due to be refurbished and some of the furniture is showing signs of wear but not to the point of looking tatty or scruffy.
We booked our evening meal, which was included in the deal, and arrived on time at 7pm. The food was acceptable but the service was not as our first course didn't arrive until 8:15pm.
The cheese board was very poor and the staff did not know what the cheeses were!

Breakfast is buffet style but is hot and plentiful. I asked for poached eggs to be cooked fresh on both mornings and they were cooked perfectly.

Some people have complained about the noise but we were not aware of any. The car park is large and the hotel is easy to find.

At the end of our stay we spoke to the manager of the hotel to make her aware of the service we had received in the restaurant. The manager listened and was able to assure us that she would follow up the issues we had raised. I later received an email to thank me for pointing out our concerns and so allowing management to deal with them.

We would use the hotel again as the plus points outweighed the negative ones and the 'deal' was excellent value for money.

Thank you to the manager for dealing with our concerns so efficiently.

Room Tip: Room 214 is on the top floor and looks out on to the car park. We found it to be very spacious and q...
  • Stayed: August 2013, traveled as a couple
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Thank craftykaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traceycam, General Manager at Holiday Inn Darlington - North A1m, responded to this reviewResponded September 15, 2013

Thank you for writing your review after staying with us. It was very nice to meet you both and receive your genuine feedback.
It was good that you had enjoyed your stay with us and that was a point which came across. We have implemented measures in the Brasserie so you will not nor others will be waiting for service

Please ask for me when you arrive
See you again and soon

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Additional Information about Holiday Inn Darlington - North A1m

Address: Newton Park, Coatham Mundeville | Newton Aycliffe, Newton Aycliffe DL1 3NL, England (Formerly Aston Hotel Darlington)
Phone Number:
Location: United Kingdom > England > County Durham > Newton Aycliffe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Newton Aycliffe
Price Range: $61 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Darlington - North A1m 3*
Number of rooms: 80
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Also Known As:
Holiday Inn Darlington - North A1m Newton Aycliffe, County Durham

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