Been a couple of times, once to eat and once for a drink with friends and both times had a pleasant time but saw where improvements could be made.
My first visit was in the first few weeks of the place opening and I went for Lunch with a friend. The place wasn't busy but I wasn't that surprised as it was Monday lunch, We had a choice of seats around this large hall which was nice as they could have huddled all the people that were in the hall together. Service and the food we eat was great though was disappointed not to be able order of the main menu (which looked great I will add). I asked the waitress and was told the main menu was just for evening and we could order of a sandwich menu which consisted of 4 sandwiches (with chips etc) or a breakfast menu. I hope that was just in first few weeks as they got up to speed with the menu, If not then this needs to be looked at as some people like to something different to sandwiches at lunchtimes.
My second visit was the weekend before Xmas, I went to meet friends who were as close to a married couple as you can get. Now they arrived around 5 minutes before me so I had to enter the hall on my own and that where I have a major problem it seems. Now I arrive at the door to be met by a velvet rail with a bouncer and another single bloke (who had a few too many and was being annoying to the bouncer), So I stood back waiting to catch the eye of the bouncer but that never came. Now a group of people arrived and the bouncer lets them straight in by moving the barrier, so I moved to go behind them to be stopped and asked where I think I was going. I replied to the bouncer that I was going to meet friends and catch up with them and now I'm being asked who were my friends and really given the third degree by him, I eventually was allowed in but it sort of dented my evening for awhile as I explained to my friends why I was late and the hassle I had. (The time was around 8pm and I was not drunk and dressed smart)
Once I was in there I had a pleasant hour or so in their while I caught up with my friends and his partner.
Overall I think the place is nice, well worth a visit and I will visit again though if I was thinking of catching up with friends I will make sure I arrive with them or I suspect I will have to go through hassle of getting in unless the management change the door policy or put a notice up that single middle age men must be accompanied with another person.
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