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“A long, long, long wait....”
Review of The White Horse

The White Horse
Ranked #8 of 54 Restaurants in Biggleswade
Price range: $9 - $26
Cuisines: British
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast, Late Night, Delivery, Reservations
Description: Traditional English country Pub with Bar, restaurant, patio and garden areas along with separate self contained function room along with a private dining room/conference room.
Reviewed May 6, 2014

Arrived at 2pm on Monday 5th May for 'lunch' was finished by 6pm just in time for dinner!! Waited a total of 90 minutes for two starters, then the main courses followed all at different times, some of which was cold. The steaks was nice however the healthier option of the chicken and bacon salad was not good, it was overloaded with mayo the bacon and chicken being fried not grilled. Drink requests were ignored by table staff. We all understand that bank holidays are busy, but this was a joke why the management did not put a pause on food orders I do not understand as it was obvious the bottle neck in the kitchen became a huge problem, noticed a couple of tables walking out. The only saving grace was the fabulous garden and play area for the kids, although the bridge safety is questionable.

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2  Thank Dom1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 - 324 of 463 reviews

Reviewed April 30, 2014

Lovely countryside restaurant set in beautiful surroundings! Went for lunch on a nice sunny day and Sat in the garden, the food was lovely and the peanut butter stack was heavenly! Service was great and the staff were friendly- will be coming back :)

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Thank Lucy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

I have been here now a few times all the staff are friendly the food is wicked lots to choose from all cooked to perfection and nice and hot when it comes out to you if there is a problem the staff sort it out for you there and then everyone so helpful ans nice the pub is lovely and big a nice country pub I must say so,the gardens are beautifull with flowers and solar lights there are seats outside to sit and eat and drink there is a kids play area and a massive car park I love going to this pub this is my favourite from now on no one can beat this for me x

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Thank Annie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2014

Used to be one of my favourite pubs in the countryside for food. Dying flowers outside - got coverd with black paint from seats outside as the note had blown off. Such a shame One lovely young lad who was doing his best to be friendly and nice but the rest was a distaster food was over priced and horrid. To be fair we were reinbursed for the meal which we did not eat and for the damage to our clothing but would not go back again unless the food imporves such a shame

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1  Thank Deannajoy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Manager at The White Horse, responded to this reviewResponded April 28, 2014

we are sorry you did not enjoy your last visit on bank holiday monday,the problem we had with the benches was completley unexpected,and most regrettable,and we could not appologise enough,and we are also sorry you did not enjoy your food,but thank you for your positive comments regarding our waiter,
i would like to have the opportunity to redeem ourselves to you,if you choose to return

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Reviewed April 20, 2014

I ordered chicken that was dry to eat when it finally came then apple crumble and custard that was cold so they put it in the microwave, that made it inedible I have been before it was ok but I would not go back now

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1  Thank Pinkcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Manager at The White Horse, responded to this reviewResponded April 28, 2014

i am sorry you did not enjoy your meal,if you decide to return,i will personally ensure you are well looked after,as we are commited to customer satisfaction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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