My husband and I went to this pub for Mother's Day lunch yesterday. I can honestly say I have never experienced such a lack of effort by any establishment on what is supposed to be a special day in the calendar of most people. All that was given as an acknowledgement of Mother's Day was a mini bottle of Baileys to the ladies. There were no flowers on the tables or any other sign that it was Mother's Day.
When I booked the table I asked what the menu would be and was told that it was the normal menu but that there would be a special deal for the Mothers - this special deal did not materialise.
The food was completely lack lustre and my roast beef was the worst pub meal I have experienced in a very long time. What should be done well in a pub on a Sunday lunchtime fell way below par. The Yorkshire pudding was the cheap, frozen, shove in the oven for 2 minute type. The roast potatoes tasted as though they had been recooked and were soggy outside and inside. The roast beef was cut far too thick and was very tough and overcooked. The helping of accompanying veg was rather stingy, but probably the best thing on the plate, and the gravy was tasteless. All components of the meal were luke warm. My husband had the pulled pork burger which he enjoyed and I suspect my food was dished up and left to get cold while his burger was cooked.
Please management tell your staff to stop addressing everyone as "guys" every other word - it gets really irritating.
We certainly won't be revisiting this pub anytime soon.