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“Catch of the day tour made my trip”
Review of Better Moments AS

Better Moments AS
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Better Moments AS is a tour operator that aims to offer their guests that little extra. Our excursions are managed by our professional and experienced tour guides and the groups are small. We offer exclusive snowmobile- and boat safaris.
Useful Information: Stairs / elevator, Lockers / storage, Activities for older children
Reviewed August 26, 2017

An excellent set up by people who are careful and responsible with the wildlife as well as know how to find it for you! A comfortable boat that will allow everyone a good view! Excellent local meal and even champagne for the polar bear sighting! So stoked I got on this trip.

Date of experience: August 2017
2  Thank Vicky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BetterMoments, Guest Relations Manager at Better Moments AS, responded to this reviewResponded September 4, 2017

Thank you for your review. We are glad your enjoyed your trip and had a good experience with us!

Best Regards,
Sabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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"catch of the day"
in 75 reviews
"polar bear"
in 51 reviews
"snowmobile trip"
in 32 reviews
"the east coast"
in 31 reviews
"soup"
in 17 reviews
"minke whale"
in 6 reviews
"chocolate cake"
in 6 reviews
"guide eli"
in 5 reviews
"evening trip"
in 7 reviews
"great trip"
in 20 reviews
"small boat"
in 4 reviews
"summer adventure"
in 4 reviews
"sea birds"
in 7 reviews
"small group"
in 18 reviews
"safety briefing"
in 5 reviews
"amazing scenery"
in 4 reviews
"amazing guide"
in 4 reviews
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88 - 92 of 524 reviews

Reviewed August 26, 2017

We took 2 tours with Better Moments, the Catch of the day and a 2 day trip to Pyramiden, in the summer. In both cases, the guides were young, lovely, knowledgeable, enthusiastic people who made the trips a great moment. A special thank you to Anna (guide) and Rene (captain) for the catch of the day and to Eli (guide) for the Pyramiden tour, they were all great girl and guys. The boats were also really nice, fast and comfortable and the meals when included were pretty good. Had the chance to see blue whales during the catch of the day, and to visit normally non opened to public buildings in Pyramiden (kinder garden and swimming pool for instance), which was extra. Would totally recommend them, very customer satisfaction focused company. Couldn't say the same about other tours we took with different operators in Svalbard so kuddos to Anna, Rene and Eli, will definitely book this company again if back in Svalbard

Date of experience: August 2017
2  Thank 335jeromed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BetterMoments, Guest Relations Manager at Better Moments AS, responded to this reviewResponded September 4, 2017

Thank you so much for your review. We are very happy that you enjoyed the two trips with us!

Best Regards,
Sabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2017 via mobile

It was a great experience to visit the glaciers but it was even better the tales, info and care that our captain (Rene) and the guide provided during the whole trip. Thanks to their company the 5 hours flew and I have to say that also a little bit of seasickness too.

Date of experience: August 2017
1  Thank 26haritze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BetterMoments, Guest Relations Manager at Better Moments AS, responded to this reviewResponded September 4, 2017

Thanks for your review! It is great to hear that you had a good time with Better Moments.

Best Regards,
Sabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2017 via mobile

Had a great time watching glaciers and ice bergs. Our tour guide Ms Ane ramnefjell was google for Svalbard she knew everything and shared lot of stuff.

Our captain Renè Olsen drove boat very nicely in rough sea.

Though we were unlucky in spotting whales and other animals but our guide Ms Ane made sure that we r not disappointed.

Cheers !!!

Date of experience: August 2017
1  Thank Varun D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BetterMoments, Guest Relations Manager at Better Moments AS, responded to this reviewResponded September 4, 2017

Hello, thank you for your kind review. We are sorry that you didn't spot wildlife, unfortunately nature doesn't always play along as we would like it to. But we are happy that you still had a good time!

Best Regards,
Sabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed August 18, 2017

I want to start this review by saying that our whole trip in Svalbard was an amazing experience but that this tour was the highlight among many highlights!

We had great group of 5 people + our incredible guide, Ane - A genuinely interesting, enthusiastic, knowledgeable and all around passionate person with a real adventurers spirit which we all found inspiring. We all also bonded quite strongly during the 2 day trip and it was a truly unforgettable time.

After getting picked up from our hostel, we went to the BM offices where Ane had packed us all large backpacks filled with everything we could possibly need - We had packed a bag in preparation but in the end didn't really need to use it as everything was provided - My girlfriend even borrowed a pair of wet weather boots which ended up helping a lot in the wet/boggy conditions on the hike.

After getting prepared we took a really cool boat trip (Driven by another great character Renè, who might break into a fine sea shanty if you're lucky) onto the fjord and around the coastline where we were extremely fortunate to encounter a pod of around 100 or so beluga whales! We turned off the engine and went out into the deck where we were surrounded by their bright white bodies dipping up and back into the water all around us and coming within only a few feet on of the boat. An almost surreal experience and I'm sure quite rare - Couldn't have started better.

We then landed at an old Russian mining area with a really well looked after mini-museum and began the hike whilst talking and telling stories between ourselves and getting loads of great information about the history and nature of Svalbard from Ane.

It was (to me and my girlfriend) a pretty strenuous hike but incredibly rewarding and filled with unreal views and encounters with reindeers, artic foxes and lots of interesting conversation.

Eventually despite the strong winds we decided to pitch up our tipi style tents on top of a raised area overlooking the fjord with misty mountains surrounding which was one of the best views I have ever seen. We then made a fire and spoke for a while over some drinks of Balder, whiskey and some food which again was all provided.

The polar bear watch with the panoramic views and a roaring fire whilst watching the fog move around the mountains and occasional foxes skipping by was a real highlight!

The next day we had a good hike again back towards a running stream in a beautiful lush green valley where we stopped for lunch. Eventually after completing the hike we were picked up by Renè again with a crate of well deserved beers and driven back to the office where we toasted the trip with some local spirits and a little wind down.

We ended up meeting up with the other tour people and guides again for dinner and then some drinks in the Karlsburger Pub.

I can't recommend the whole thing enough - Do it!

Thank you so much for everything to Ane from me & Sara.

x

Date of experience: August 2017
3  Thank AlexJE2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BetterMoments, Guest Relations Manager at Better Moments AS, responded to this reviewResponded September 4, 2017

Thank you very much for your great review. We always appreciate such detailed reviews for feedback. We are very happy that you had a good time on this two day trip. We are very passionate about creating memorable experiences like "The Arctic Dream".

Best Wishes,
Sabrina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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