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“Perfect introduction to the Arctic!”
Review of Spitsbergen Hotel

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Spitsbergen Hotel
Ranked #3 of 3 Hotels in Longyearbyen
Reviewed September 22, 2011

I stayed here with my family (2 adults, two teens and a pre-teen) for one night before our Arctic cruise, and for one night after the cruise was over, on our way home.
The entire family really liked this hotel, especially the people who worked here. Everyone went out of their way for all the guests, especially Venka at reception.

We were there in July/August, so the outside temperatures were around 7°C and sunny (we were lucky) - but the hotel was cozy and warm and had excellent underfloor heating, which I could imagine is much needed in winter. The rooms are not luxurious but they have everything one needs, the food was really good in the restaurant, and internet access in the rooms on one's own computer, or in the lobby on the computer provided by the hotel was no problem at all. The lounge and bar area is very warm and cozy, and dates from the 1950's - there is a make-it-yourself pancake bar at 3 in the afternoon - wonderful!
We also loved it that shoes are removed at the front door; sliding up and down the hallways is super fun. I also thought the prices weren't as high as I had expected, since Spitsbergen is part of Norway which is a country known to be expensive.

This hotel is (like everywhere else) a short walk from the settlement and because it sits on a bit of a hill, the views are nice too.

We will definitely go back.

  • Stayed: July 2011, traveled with family
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2  Thank heavycat69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 18, 2011

We stayed at Spitsbergen Hotel for four nights in June 2011.

The room was clean and the beds were comfortable. There's a TV in the room but it's very small. There were blackout curtain that did a pretty good job (not 100% though) so there was no trouble sleeping during the midnight sun. Since there is a Svalbard tradition to take off your shoes when you enter a building, including the hotels, it's advisable to bring your own slippers to use while at the hotel.

The sauna area is small but nice (separate saunas for men/women) and heated from sometime in the afternoon. There is also a massage chair, a gym and free towels. By the bar at the reception there is a self-service station where you can make your own waffles between 4 and 6pm; and there is free coffee and tea 24/7 (self-service), which can be enjoyed in a cosy, turn of the century setting. The breakfast buffet is surprisingly large and the four course dinner that we had in the restaurant was excellent.

The over all service is very good and the staff is very friendly and service minded. There is free internet access all over the hotel, but the wifi reception is best in the lobby (and actually very bad in most? of the rooms). In the lobby there is also a computer that you can use for free. Updated weather reports are posted in the lobby.

We very much enjoyed our stay at Spitsbergen Hotel!

Room Tip: Some rooms are facing Longyearbyen, some a dull mountain side
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  • Stayed: June 2011, traveled as a couple
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2  Thank SannaE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2011

Stayed 7 nights in a junior suite. Nice, clean room with a small livingroom, overlooking city, harbour and mountains. Bathtub, minibar, TV etc. Nothing luxuriously, but very fine.

Staff were friendly and extremely helpful answering questions and planning activities.

Good breakfast with lots of choices.

A hotel with great historical atmosphere - don´t forget to enjoy your coffee and waffles in the chesterfield-furnished area with an old book :-)

  • Stayed: February 2011, traveled as a couple
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1  Thank thomaslech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2010

We stayed for two nights in this utterly charming and historically fascinating hotel. The room was a suite, breakfast was fantastic and every afternoon between 4 and 6 fresh waffles with coffee is served in the cosy bar. Beautifully positioned overlooking the town, it is but a short walk to the upper 'suburbs' or down to the centre of town. A couple of power-cuts during our second evening was masterfully dealt with by unflappable candle-wielding staff. We can't wait to return.

  • Stayed: October 2010, traveled with family
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Thank Gypsy111London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2010

Stayed for just one night. Nice, very clean room, okay bed and a great duvet. Location is to the back of the town, but since Longyearbyen is a very, very small place its not a problem.
Very cozy common areas with wood panels, chesterfield sofas and a huge fireplace.

Would stay there again.

  • Stayed: August 2010, traveled on business
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Thank CPHToby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2010

The hotel is very nice, if a bit old fashioned (part of its charm for some). The armchairs, lounge rooms, afternoon waffles and free coffee all add to its good aspects.

As for the room - reasonable, although the (twin) beds were very small, and sleeping was rather difficult with the 24 hour sunlight! I had hoped there would be something like blackout curtains, especially as so many months of the year are sunlight, but the curtains were relatively light. And as the weather was good, the position of the room meant the sun was streaming in from the early hours of the morning. Also, as our room was on the hill side, all we saw was a big grey hill whereas those on the other side probably had a much nicer view.

The location is also quite a walk from town - 10 mins to the nearest of the shops, but more like 30 mins+ to the museum and the bottom of town. If you're staying more than a few days and will be wandering into town a lot (ie for the museum/ evening meals/ drinks) then the distance to town starts to become an issue. If you're only doing tours though, all collect from the hotel.

The restaurant in the evening is good, with nice views, but the menu (as is true across Longyearbyen) is expensive and limited. The breakfast buffet is good though, and sets you up well for the day. Staff are also very friendly.

You leave your shoes at the front door, which would be understandable for the snowy months, but it just means you get very dirty socks (the floor wasn't kept as clean as it should have been given you walk around in socks).

If you want somewhere with a bit of charm and don't mind being out of town, then this is probably the right one for you. If you want to be in town and have a more modern hotel, then this isn't the one. Although nice, if I go again to Svalbard I probably won't stay here.

  • Stayed: August 2010, traveled with friends
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4  Thank malbecblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2010

I stayed at this hotel for 1 night after my expedition cruise. My room was clean, cosy and the bed was very comfortable (I wish I could have packed the quilt). The bathroom was clean, bright and the shower was huge. There was free internet, tea & coffee and waffles in the lobby. I found staff very helpful and friendly, I would definitely recommend staying here. The Spitsbergen Hotel is very cosy and a great place to hide out when it's cold outside.

  • Stayed: July 2010, traveled on business
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Thank Christie85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Spitsbergen Hotel

Address: P.O. Box 500, Longyearbyen 9171, Norway
Phone Number:
Location: Norway > Svalbard > Spitsbergen > Longyearbyen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Longyearbyen
Price Range: $179 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Spitsbergen Hotel 3.5*
Number of rooms: 88
Official Description (provided by the hotel):
With modern comfort in historic surroundings, Spitsbergen Hotel offers a unique Svalbard experience. Situated on "The Hill", it gives you great views of Longyearbyen, the Lars- and Longyear glacier. The hotel was constructed in 1947, but has been extensively refurbished over the years. ... more   less 
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Also Known As:
Spitsbergen Hotel Longyearbyen, Svalbard

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