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“Avoid if you can” 1 of 5 bubbles
Review of Coal Miners’ Cabins

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Coal Miners’ Cabins
Ranked #2 of 3 Longyearbyen B&B and Inns
Helsinki, Finland
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Avoid if you can”
1 of 5 bubbles Reviewed June 19, 2009

I stayed at this guesthouse in June 2009 for 3 nights. Nice room, good premises. But I am not recommending this place, on the contrary. Avoid if you can!

I did reserve my room on e-mail about 6 months prior to arrival and gave them my credit card number for guarantee. Price was 595 NOK / night, a total of 1 785 NOK for 3 nights. When I checked out, I paid my room with a credit card (1 785 NOK).

After returning, I checked my credit card account and found out that they had debited my card for 2 985 NOK the day I checked in. The amount was wrong and nobody told me that my card had already been debited when I checked out. So, I found out that I had paid a total of about 530 euro (2 985 + 1 875 NOK) instead of about 200 euro (1 785 NOK) I was supposed to pay.

I contacted them to ask them to correct this. They promised to do that but no apology, on the contrary. I was treated badly. And this money hasn´t been returned yet (it is friday now and the promised to do it on tuesday).

So, I really can´t recommend this guesthouse. I think I have to contact my credit card company and ask them to return this money for me.

  • Liked — Price was cheap (Svalbard standard)
  • Disliked — They tried to rip me of
  • Stayed June 2009, traveled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
9 Thank superhani09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

Traveler rating
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19
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Finland
Level Contributor
256 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 bubbles Reviewed June 14, 2009

Spitsbergen Guesthouse is a hostel-type accomodation at 2.5 km from the centre of Longyearbyen. Nice but in the end a bit tireing 30 minutes walk down (and up when returning) on asphalt road. The rooms are small and basic but those on mountain side have excellent views. Bathroom and toilet is in corridor. Downstairs there is a kitchen with all necessary equipment but no microwave. Breakfast (excellent and abundant) is served in the administration building across the street. WiFi available but not computers. Value/price is excellent on Longyearbyen context. SAS bus (50 NOK) brings and takes you according to your flight schedule. Radisson SAS pub has a simple but good daily meal (16-20) with 100 NOK.

  • Stayed June 2009, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank jusaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed January 25, 2008

Stayed there for 3 nights. Very good, large offer breakfast. Had a room with a shared bath. Very clean. Good value for money. Located some 10min walk from the Longyearbyen center. Nice views over the surrounding hills. Recomendable for budget travellers.

  • Liked — Atmosphere. Breakfast selection. Staff.
  • Disliked — Lack of Wi-Fi.
  • Stayed May 2007, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank mikeangelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coal Miners’ Cabins

Property: Coal Miners’ Cabins
Address: Nybyen, Longyearbyen 9171, Norway (Formerly Spitsbergen Guesthouse)
Phone Number:
Location: Norway > Svalbard > Spitsbergen > Longyearbyen
Amenities:
Bar / Lounge Free Breakfast Shuttle Bus service
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Longyearbyen
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Coal Miners’ Cabins 2*
Number of rooms: 75
Official Description (provided by the hotel):
Coal Miners' Cabins offers reasonably priced accommodation, located in the upper part of the Longyear valley and within reach of mountains and glaciers. The place is an excellent starting point for hiking, skiing and snowmobile trips. Coal Miners' Cabins is the place to stay for those who want to get the real experience of the mining period on Svalbard. Coal Miners' Cabins is located in Nybyen, Longyearbyen's small "suburb" is within walking distance from downtown. ... more   less 
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Also Known As:
Spitsbergen Guesthouse Hotel Longyearbyen
Coal Miners’ Cabins Longyearbyen, Spitsbergen, Svalbard

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