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“Perfectly adequate ... but you get what you pay for” 3 of 5 bubbles
Review of Coal Miners’ Cabins

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Coal Miners’ Cabins
Ranked #2 of 3 Longyearbyen B&B and Inns
Brisbane, Australia
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Perfectly adequate ... but you get what you pay for”
3 of 5 bubbles Reviewed August 24, 2013

We needed one night's stay in Lonyearbyen before picking up an arctic cruise. The Radisson was fully booked and as we were arriving late (gone midnight) and leaving that morning, we decided this would do. And to be fair, it did do.

Room was adequate, the included breakfast was good and there was an option to use the bread meats and cheeses to make yourself a picnic lunch (at a reasonable cost). The reception staff were helpful.

As many others have already covered the rooms are in separate buildings from hotel reception, being converted mining accom. Shared showers and toilets on each floor.

The hotel has a cupboard where you can leave baggage. It isn't locked but it is near reception and we left a bag for 11 days without any issue. A nice option bearing in mind the ship cabins are always quite small.

Cheap isn't a word used easily in Longyearbyen (think A$ 9 - 10 for a flat white coffee) but this is probably the lowest cost hotel in town ... or I should say out of town. As others have said 20 mins downhill to the town. a 25 - 30 min walk uphill from the museum.

Understand what this place is and if you are happy with that, have no hesitation in booking it. But if you want a little more luxury and/or convenience of being in town, you are going to have to invest more NOK.

Room Tip: TIP - Curtains were a bit thin and first time you experience no night can be a little disconcerting...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank PeteW60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
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English first
herts
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed August 21, 2013

we thought we were staying in the Radisson so were disappointed to find ourselves here. whilst being clean, warm and comfortable, it is basic at best with 2 shared shower/loos per floor and its a long way from town with a big hill! felt like being back at college which is not what i want at my age! ok for one night before joining a ship but wouldnt want to stay here for a holiday. friendly and helpful staff and basic breakfast.

  • Stayed August 2013, traveled solo
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank kmsHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucerne, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed August 12, 2013

As others have said here and elsewhere, with the correct expectations, your stay here should be fine. It is certainly the best value for your money in an expensive destination, and economically probably the only option for many considering how quickly a trip to Svalbard can add up. The hotel itself is basically hostel style, with daily room cleaning. The rooms are sparse, but clean, and are all one would need if you are doing what you should and filling your days with exploring Spitsbergen. The walls are quite thin, so it is easy to hear people walking in the hallways and opening/closing doors. Bathrooms and showers are shared as noted, as are the kitchen (a bonus if you want to cook a few meals from food purchased at the supermarket to avoid costly restaurant meals) and the laundry room (also a bonus to save on some packing). Breakfast is basic, but substantial enough to start off your day.
Regarding the distance to the “city”, it is indeed a bit of a walk, but if you are in Spitsbergen I imagine you are up for a little walking. Also, all additional planned excursions would offer transportation to/from the hotel. If you want to have dinner in the city after your day out, they would also be happy to drop you there which would mean only the walk back to the hotel.
Unfortunately during our stay, some of the above noted small inconveniences turned extremely bad as we had the misfortune of having a youth tour group in house during several days of our stay. The hotel turned into a different, almost unbearable world. The noise into the early morning hours of students talking extremely loudly and hopping from room to room impeded our sleep for the next day’s activities, and required our needing to intervene to quiet the group down. The shared bathrooms were quickly degraded to the point of truly being insanitary and were avoided at all costs. Our first response from reception in regards to the group was that they had had several complaints as well the last time they had stayed. The second visit resulted in the receptionist visiting the group and asking them to be more considerate of other guests. Our final interaction with the hotel regarding the group was when I stepped in to ask them to clear their breakfast tables as expected of all guests, for which the receptionist graciously provided free wifi access. I do feel that the hotel had the responsibility to address these issues with the adult group leaders, as the group and their actions resulted in a most unpleasant stay for several days, and am disappointed that the hotel did not do more. The time at the hotel when the group was there and after they left were like night and day, but if I do go back to Spitsbergen as I hope, I would seriously need to think about whether or not to stay here knowing that such a situation could happen again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank JCLozaern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furlong, Pennsylvania
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed July 31, 2013

This place is a little ways outside "downtown" Longyearbyen but the 20 minute walk isn't too strenuous. It's a series of four buildings which are retrofitted coal miners barracks. Because of this the bathrooms are shared. As long as you don't mind the walk and that fact, I recommend this place without hesitation. The walls are decorated with photos of the old mines and the prices are the most reasonable to be had on the entire island for overnight accommodations. The breakfast is included and I was able to not only eat but make some sandwiches for my hike later. If you're looking for somewhere cheap (for svalbard) and functional look no further then then Spitsbergen Guesthouse!

  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank data638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, Devon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 18, 2013

Over night stay before catching an expedition ship - arrived at past midnight, receptionist very friendly. room perfect for a short stay. Breakfast very nice and as much as you like. I would advise you to take a drink with you if arriving late at night as nothing in the room.

Room Tip: I would imagine that all the rooms are perfect with a stunning view!
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  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Suzanne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Level Contributor
80 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed July 14, 2013

Not much is cheap on Spitsbergen, and this accommodation is (after camping) perhaps the cheapest. That said, it is perfectly ok. The reception staff were always very friendly and helpful, and made extra efforts to help, for example when one trip was fully booked. The rooms were clean, had comfortable beds, and had views over the hills and glaciers. The accommodation is in several different buildings, with the reception and breakfast room/lounge in a separate building. Shared showers were very clean, and there was plenty of hot water at all times. There were also shared kitchens in the various buildings, handy for preparing snacks and drinks. There are also shared lounges with TV. The short walk down to the village centre is no problem at all, especially as the airport bus picks up/drops off at the guest house, as do the tours (bus fare from the airport is 60 NOK). So the location is perfectly ok as well .Internet is available, wifi costs 75 NOK for 24 hours, although there is a free public computer in the reception area. Breakfast was included in the price, the small buffet included fresh fruit as well as the usual items such as cheese and yoghurt. Perhaps the only negative thing about breakfast is the coffee, which comes from a machine, but overall the breakast was fine. This is not luxury accommodation but if you are looking for very good, clean basic accommodation then this is the place.

So overall, the helpful staff, clean rooms and clean bathrooms made this a very pleasant place to stay, and I intend to use it again next time I visit Longyearbyen.

Room Tip: Ask for an upstairs room for a slightly better view
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  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank centraltraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level Contributor
233 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

Stayed here two nights. Shared bathrooms were clean with spacious showers (which is atypical for Europe) and never ran out of hot water. Guest room was small, but functional (i.e. closet with hangers) and there was a lounge/kitchen in our building (#2). Also in this building are 2 complimentary washing machines, but your clothes must air dry on a single rack shared with the cleaning crew. Complimentary breakfast is included (mostly cereals, fruit & bread). In the reception building is free milk, coffee, tea and juice.

Only two improvements I can think of. #1 reception will not check you in 15:00-19:30, That was difficult for us because we wanted to spend the day in town, but had to trek back early to get our room key. Which leads to #2. The guesthouse is definitely outside the city centre. It's roughly a 3 km. walk into the main area of town (i.e. shopping, grocery & Radisson Blu), Although it's not considered outside the city limits, it was the last building on a long, valley road. Last night we were the only people out at midnight, and if a polar bear came I'm positive we'd have no hope of surviving.

It's hit or miss whether you will get a friendly staff member at reception. Our first night they were very helpful & stored my medicine for me in their refrigerator, but the second night they were quite inflexible. There is a communal computer or you can purchase wifi for 75 NOK, but reception did let us print our boarding passes on their computer.

Room Tip: Stayed in 2209 (building #2) which is actually up three flights of stairs. It's a guesthouse so...
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  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank gorocketdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coal Miners’ Cabins

Property: Coal Miners’ Cabins
Address: Nybyen, Longyearbyen 9171, Norway (Formerly Spitsbergen Guesthouse)
Phone Number:
Location: Norway > Svalbard > Spitsbergen > Longyearbyen
Amenities:
Bar / Lounge Free Breakfast Shuttle Bus service
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Longyearbyen
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Coal Miners’ Cabins 2*
Number of rooms: 75
Official Description (provided by the hotel):
Coal Miners' Cabins offers reasonably priced accommodation, located in the upper part of the Longyear valley and within reach of mountains and glaciers. The place is an excellent starting point for hiking, skiing and snowmobile trips. Coal Miners' Cabins is the place to stay for those who want to get the real experience of the mining period on Svalbard. Coal Miners' Cabins is located in Nybyen, Longyearbyen's small "suburb" is within walking distance from downtown. ... more   less 
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Also Known As:
Spitsbergen Guesthouse Hotel Longyearbyen
Coal Miners’ Cabins Longyearbyen, Spitsbergen, Svalbard

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