Me and my husband arrived for birthday,for 3 days. We were asked the girl at the reception about the rent the snowmobiles. She said it's impossible whithout driving licenses. We said ok, is it possible to get a snowmobiling without the licensies-and she answered-yes, of course,if you buy our tour you can do it! I repeated to her-we FORGET OUT LICENSES AT HOME!!! And we would like to drive the machines OURSELFS, we don't want to be a bags behind. She said-yes, indeed!!! It's the only way you can drive without any documents! OK. Before sleeping i reasked her about the lecinses. She was ok as well. The final is too short- we SHOULD BE HAVE THE DRIVING LES. The man took us up at time and went to the 2nd bulding closed to hotel(????) Then he askes about licenses and said that the email copy would be inaf. But it was too late in Moscow. It's a puty, we had FULL day to take a copy! The biggest surpise was waiting at the check-out day - this unprofessional staff charged from the our card 2600 NK (approx 330 EU) for NOTHING!! For all our questions about the stuff's mistake the reception's women just smiling. Our advise-the hotel is realy authentic,but take care when you will book any tour via reception.
- Official Description (provided by the hotel):
- Basecamp Hotel is situated right at the heart of Longyearbyen, among restaurants, pubs, shops and bank. It is absolutely Longyearbyen's most amazing hotel; decorated in traditional trapper's style with driftwood, sealskins, pictures and objects that illustrate the past and current trappers' life in the Arctic. Despite its rusticity, Basecamp Hotel offers high quality accommodation with unique style! Basecamp Hotel is part of Basecamp Explorer Spitsbergen, which operates day trips and expeditions to Isfjord Radio, Trapper’s Station and Nordenskiöld Lodge. ... more less
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- Also Known As:
- Basecamp Hotel Longyearbyen, Spitsbergen, Svalbard