We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Spitsbergen
Post
Inbox
Search
Open today: 9:00 AM - 6:00 PM
Save
Review Highlights
南極旅行非常棒

Frank is a friendly person, trust him,it is a great trip.never forget,thank Frank,good... read more

Reviewed yesterday
richard l
Once in A lifetime Antarctic Trip

We planned one year for this once in a lifetime Antarctic trip. We chose Frank as our agent after... read more

Reviewed 2 days ago
220xinw
Read all 28 reviews
  
Reviews (28)
Filter reviews
28 results
Traveler rating
27
0
0
0
1
Traveler type
Time of year
LanguageAll languages
Traveler rating
27
0
0
0
1
Show reviews that mention
All reviews booking process south georgia antarctica trip provided excellent cruise companies booked last minute yang penguins frank visas agent ship comfort trips expedition svalbard
Selected filters
Filter
Updating list...
8 - 13 of 28 reviews
Reviewed 3 weeks ago

Frank was great! I wanted to book a trip to Antarctica and had reached out to several tour guides. Frank got back to me first and was so responsive the entire time. He provided lots of great options within our budget and time parameters and had the insight and knowledge to help us make an informed decision. In addition, he recommended the kayak excursion which was definitely worth it. He got us a great deal (confirmed that we paid half as much as some other couples on board!). I would definitely recommend Frank for anyone booking polar travel!

Date of experience: December 2019
Thank msm2160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polardreamtravel, Owner at Polar Dream Travel, responded to this reviewResponded 3 weeks ago

Hey Meredith -

Welcome back, and it was wonderful to hear that your honeymoon trip was a blast!

Thank you so much for your review. Our only mission is to help you make the right choice by providing as much information as possible, combined with our own polar experience. We all know that each polar expedition is an unique journey. So hopefully at the end, it exceeded all your expectations!

I am so glad that you enjoyed kayaking, which is also my favorite excursion personally. I am sure you took a lot of great photos from the kayak :-)

Hope we will come across each other again!

Best,
Frank


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Going to the Antarctic was the final item on a 40 year old bucket list. Frank at Polar could not have been more helpful during the entire process. I was a little leery in working with someone online for an adventure that I thought was very complicated. Polar made the experience seamless with the service providers and everything was top notch. The ship and crew were terrific, the expedition staff very professional and knowledgeable and the expeditions were excellent. Both my wife & I continually remarked that this trip exceeded our expectations and could not have been better.

Date of experience: January 2020
Thank bryano2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polardreamtravel, Owner at Polar Dream Travel, responded to this reviewResponded 3 weeks ago

Hey Bryan -

Thanks for your comments and welcome back!

I totally agree with you. Antarctica should be on everyone's bucket list! It is one of the most remote and pristine places on the earth. I am so happy to hear that you had an excellent journey!

If you ever come down to DC metro, please let me know.

Best wishes,
Frank

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

I would give Frank and his team 10 stars if I could. He made my life long dream to South Pole come true. My trip was last minute and he made it so easy for me. From day one he took the time to explain everything about my trip, followed up with me through out and even when I got back. I highly recommend him to anyone who wants to be treated like family rather than $ by other companies. Looking forward to future adventures.

Date of experience: January 2020
Thank houmanyadkarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polardreamtravel, Owner at Polar Dream Travel, responded to this reviewResponded 4 weeks ago

hey Houman -

Welcome back and thank you so much for sharing your photo at South Pole! Wow, this is incredible. South Pole is probably in most people's dreams. But you made it happen :-)

Compared to other Antarctica cruises, South Pole trip requires more preparation and attention to details. Kudos to you as well. You made it a smooth sailing within a very short period of time. I can imagine what a great experience that must be. South Pole is on my bucket list, and I am hoping I will be there one day.

Congratulations again on accomplishing a fabulous adventure trip!! Hope we can keep in touch. Ping me at any time if you need anything.

Best,
Frank

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2019

Booked an Antatrica cruise with Polar travel, the booking process was very smooth. The agent was very responsive before, during and after the booking, quickly answered questions regarding the trip, level of sea sickness etc, and followed up when trip time approaching, very helpful.

Date of experience: November 2019
Thank Miaotu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polardreamtravel, Owner at Polar Dream Travel, responded to this reviewResponded December 9, 2019

Hey @Miaotu -

Thanks so much for sharing your photos. Love those sunset ones taken at Paradise Bay... I felt that I visited Antarctica one more time with you all!

You took a very special Peninsula voyage. You visited some of the places regular Peninsula trips won't go, like Antarctica Sound, Paulet Island and Valdivia Point. Just as the name of the voyage implied, it was a pioneering voyage.

Great to connect after the trip. Hope we can come across each other again in the near future!

Best,
Frank

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2019

Our Agent Frank was really helpful in finding the right trip. He gave us excellent advice and was always available online and responded very fast.
We ended up booking a trip with Quark through polar dream and had an outstanding vacation.

Date of experience: November 2019
Thank frank e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polardreamtravel, Owner at Polar Dream Travel, responded to this reviewResponded December 9, 2019

Hey Franck -

It was great to hear from you after the trip! South Georgia is such an amazing place that you don't want to miss by all means.

A lot of times our clients started with one trip in mind, but ended up with another. We are striving to present most updated and every possible opportunity. We understand this is a once in a lifetime journey for most of us. We wanted to make sure you have all the information needed to make an informed decision.

Welcome back, and wish a great holiday season!

Frank

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews