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“Nice place, basic rooms, food in the middle....”

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Hersonissos Village Hotel
Ranked #53 of 173 Hotels in Hersonissos
Certificate of Excellence
Reviewed July 20, 2012

very nice view, nice basic rooms, baths needs to be fixed ASAP,
no doublle bad and no one asked if its a problem for us.
very polite / kind service.
no one care when a silver neckless was stolen from our room....
there was feta in every meal, food is not bad but not the best.
there is a verity of food.
in total- nice hotel.

Room Tip: when all included- beer for free all the time
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  • Stayed: July 2012, traveled as a couple
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6  Thank Tamar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 - 141 of 399 reviews

Reviewed June 14, 2012

The actual village complex makes for a beautiful setting, but the rooms are VERY BASIC, shower in the bath, no toiletries except tiny block of soap. Due to 95% of guests being German and Russian the food buffets reflected their taste in food, there was not even feta (Greek cheese) for breakfast!!!! Why do people go to Greece? to eat sausages and beans for breakfast?? I think not. Despite this, the service in the dining room was excellent, and the rooms are very clean. Beds comfortable which is important!

  • Stayed: June 2012, traveled as a couple
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3  Thank Philippa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2012

This hotel does ot deserve 4 star as defined in the cosmos brochure ,the staff are great very helpful but food selection bad, plugs that don,t fit sinks no toilet brush noise bad hard to get a decent beer when its help your self ,the hill up to the hotel is under stated you will be as fit as butchers dog after you have climbed a couple of times not recommended,,great holiday accept for the hotel Cretans very friendly.

  • Stayed: May 2012, traveled as a couple
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5  Thank keith w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2012

We chose this hotel because it said it's a traditional Cretan village, quiet, clean and located in the second biggest town in Crete. All true, we had a wonderful room, it was located in the first row of villas, having a sea-view and a great panoramic view of the town. It was very nice, staff was helpful and nice, food was good although there weren't so many sweets at desert but we didn't mind. If you're looking for some peace and quiet this is the hotel for you.

  • Stayed: September 2011, traveled as a couple
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7  Thank Teodora S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

After reading some of the reviews my friend and I were sceptical about the hotel. Reading about the food and the hill it is situated on. However, neither of these things were a problem.
When we arrived they did not have a twin room for us and we were transferred to another hotel for the night. THis was dealt in a professional manner and was not a bother to us at all and we were upgraded into a nicer room when we arrived back at this hotel.
The hotel is situated on a hill which can be described as steep but unless you are seriously unfit, the walk into town was 15minutes. The hotel also offered free shuttle bus service to the beach and to town at various times of the day.
The room was lovely with a fantastic view. It was decorated in a traiditional manner, and minimalistic, but that was all that was needed for the holiday as we spent most of our time out exploring.
Overall a great hotel and much better than what we expected.

  • Stayed: September 2011, traveled with friends
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Review collected in partnership with CoopTravel
6  Thank HollyP22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2011

Not a 4* hotel. It was clear for us from the first moment that we arrived there that this was not a 4* hotel. After a few days we discovered that in some brochures from the hotel’s tourist information corner the hotel was ranked as a 3*+ hotel, which I thinks that is more suited for this place. From the outside, the white buildings that belong to the hotel look very well, but when you enter the rooms, it is not longer impressive. At first, we received a room on an upper floor but it had two separate beds, which you couldn’t put one close to the other (we are a young couple) so we asked for a different room with a matrimonial bad (as reserved). We got another room at the ground floor, which had no balcony or terrace, but it had a big double bed. The furniture is minimalistic, very basic. The bathroom looks bad, old, rusty and dirty. The towels didn’t have the white color anymore and were in a really bad shape. Even so, it is not allowed to take them to the pool, so we had to especially buy towels from the town. But the worst thing was the fact that bugs were entering the room under the door. Horrible!!! The hotel offers the all inclusive concept but it ends at 23:00 and it starts again in the morning, so you have to pay for drinks during the night, if you want to stay at the hotel’s bar for example. They serve breakfast and dinner at the main restaurant and lunch at the restaurant next to the pool. The restaurant next to the pool is often visited by cats which might bother some. The food is not diversified at all; it is very basic. Even so, sometimes I even had the impression that the restaurant manager is monitoring how much food you put on the plate. Most of the personnel were rude and unprofessional. The swimming pool is small but offers a nice view of the town and of the beach. The hotel is situated on a hill, so getting to the beach could be a little bit tricky, especially with kids. It’s more than a 10 minutes walk to the beach and around 20 minutes walk until the main town street. They have no animation, but during our stay one night they offered a special traditional show. The tennis and the football field are not well maintained and hardly anyone uses them. You can access internet from a computer and they charge you for that. They also have a small shop but the prices are much higher than in the town. The good thing about the town is the fact that it has an active night life during the summer season. There are a lot of bars, discothèques, shops, and restaurants, all on the main street next to the beach. I definitely recommend the town but not the hotel.

  • Stayed: October 2010, traveled with family
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5  Thank sonia02gh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2011

We are just at the end of a weeks holiday here and we are generally impressed with the value for money (1500 euros for 2 adults and 1 school kid all inclusive for 1 week).

Expect a 3 star hotel with ok food, however by mid week we had to go into town to escape the monotonous menus. Greek salad is great, just not everyday!

The rooms are clean if a little tired, the shower is dated and a pain to use, tv consists of German, French or Greek channels with the exception of Russian News channel in English.

Pool is fine but polluted with suntan cream etc, the sea (small beach) is a 5 min walk away and nice.

It's true that the hotel is on a hill, however they run a free shuttle bus to a larger beach and into town several times a day, so no real need to slog up the hill if you don't want to.

We would come back!

  • Stayed: September 2011, traveled with family
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2  Thank Panchomucho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hersonissos Village Hotel

Address: 12 Solomou, Hersonissos, Crete 70014, Greece
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#23 On the Beach Hotel in Hersonissos
#39 Luxury Hotel in Hersonissos
#48 Family Hotel in Hersonissos
Price Range: $75 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hersonissos Village Hotel 4*
Number of rooms: 164
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Also Known As:
Hersonissos Village Hotel Crete, Greece

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