One thing I have come to learn from this holiday is that most English people want to stay in a perfect 5* hotel with no faults but arnt prepared to pay for it so instead complain about everything and ruin their own holiday and everyone elses who has to listen!!
I am the kind of English person who goes on holiday to have a brill time what ever happens so here is an honest review of all the good and bad bits of this hotel so you can make a decision as to whether this holiday is for you or not.
Food- massive food area lots of choice every day and the buffet changes daily. There is a kids buffet but to be honest unless your children eat chicken or beef there isnt a great selection for them. You have lots of pasta on each evening and chips and oranges and melon, soup which changes daily and is nice. Go early for your evening meal when you get the best selection as they dont replenish everything. All in all a typical foreign buffet but with a lot more choice than most places. Is ok for a week but for 2 week you just want a macdonalds!!
Rooms- Very basic but very clean. No shower curtains or bath plugs but we managed showers without getting floor wet even with kids and used soap for bath plug which worked a treat! Beds made every day clean towels every day and floor swept and mopped every day and bathroom cleaned most days. Our only complaint was noisy neighbours as we had an adjoining room but as we only had one room a german family moved in next door and as it was adjoining you could hear everything they said! We just moved the beds around though to face the other wall which was much better!
Pools- 2 massive swimming pools with lots of sunbeds, a kids pool which is also big with lots of baby slides in the middle and also a slide pool. The kids never got bored of swimming of the slides! The only let down was that they were all salt water pools as the chlorine one wasnt filled up! Also go down to reserve sunbeds before 9.30am as they all get snapped up quick!
Staff- a lot didnt understand english but were helpful and worked very hard especially the ones in the dining room. They had the same staff on every day over our 2 week stay morning, noon and night without days off! The reception staff were pleasant if you were pleasant to them. If you went up screaming and shouting well then they would scream and shout back and then just ignore you and carry on serving other people which I witnessed on a few occasions! Good on em I say! I think that they could embrace a bit more of the english customer service skills i.e nothing is too much trouble but unless you go on a cruise or pay a hell of a lot of money to stay somehwhere abroad they are all the same!
Kids club/animation- the animation team did a water aerobics each morning at 11am which was really fun they then followed that with dancing in the water to their dance moves which everyone joined in on and especially the kids loved. they are very basic dance moves but it is ment for a bit of fun! there was a kids club run each day but was in a building out of the way instead of doing games around the pool but there was a mini disco at 5pm which was around the pool! The biggest let down was that there was no evening entertainment!! they have lots of space and people but just leave you to your own devices which means early nights all round!! Thank god for the kids play area thats all I can say!
amenities- there is a shuttle service to and from the beach every day at 10, 12, 2 and 6pm. When you get down there you have to visit star beach which is a free water park!! It has a number of pools inc a kids one, lazy river and lots of slides which are 8euro for the day. also lots of shops, water sports, beach, its just fab!! You cant take food or drink in but as long as you hide it in your bag no one checks! There is also horse riding on the beach which is 20 euro pp for 1 hr. We did that and was great! There is a massive water park called water City near by which is 30 euro for ad and 20 for ch inc transport from your hotel. There is an aquarium which if you get a taxi there is about 20 euro e/w and 8 euro pp entry. There is a shop at the hotel which sells 2 litre bottles of water for 60 cents and swimwear snacks, magazines and books in english!! There are a number of shops if you turn left where the shuttle drops you off and a supermarket by the horse riding center. Also there were lots of boat trips for decent prices so we found that we never got bored!! The hotel was nicely out of the way from all the noise from star beach in the evening but close enough to not be an inconvience! We were staying in a room at the back which was a 5 min walk away up a big hill! Just incase you have anyone with disabilities to make that clear up on booking!
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- Also Known As:
- Eri Sun Village Water Park Hotel Chersonisos
- Eri Sun Village Water Park Crete, Greece