My boyfriend and I stayed here for a week from the 12th august and we had the best time. When we arrived in crete we were 2 hours late and by the time we got to the hotel at was about 00:30 and we were both shattered, once we had checked in the staff on reception told us they had plated up a small dinner for us if we were hungry, in the main restaurant, it was only a salad with some pork but it was beautiful, wasn't expecting it at all. Once we had finished our dinner we went back into reception where there was a hotel taxi waiting for us to take us to our room. Our room was a standard room but it was pristine and the air conditioning was excellent. We went all inclusive so we weren't sure what the food would be like all week but we didn't have a single problem with it, there was something different everyday but there was something to fit everyone's taste if you are a fussy eater and this was consistent for breakfast, lunch and dinner. We booked to eat at the Italian restaurant on our last night and it was fantastic! I would recommend not eating lunch before going as there was so much food but the quality and the service was brilliant. There were only a few little things that bothered us whilst we were at this hotel for the week, one being the reserving of sun loungers. It clearly says not to but that didn't stop some people getting up at 5:15 to reserve them. My boyfriend would go and reserve two at about 7:30 because otherwise we would not have got any but we would go and have breakfast and be back at the sun loungers for about 8:30/9:00 whereas some people who reserved large numbers of sun loungers wouldn't come back to them until about 3pm! This was very annoying. Another thing was there were two families who had about 5/6 members in each and they would place there towels on the sun loungers so that there were 3/4 empty sun loungers dotted between their ones. My boyfriend and I stayed at the quiet pool as we didn't enjoy the main pool as it was too loud for us as we just wanted to relax, but this sometimes didn't happen because there were some families who thought that they were an exception to the rules of no children under 16 allowed and even though I did not have an issue with children being in that pool if they were behaving, the majority of them were shouting, splashing bombing into the pool and running around and their parents did nothing to stop them. There was also a very small sign on one side of the pool that said no games at the quiet pool and that included no Lilo's but if you hadn't seen it you wouldn't have known. There was a lad lying on one at the side of the pool not in anyone's way not bothering anyone and one of the animation team told him he couldn't do that but didn't say a word to the children under 16 shouting and bombing into the pool at the same time he said to the lad with the Lilo. Another girl told me this happend to her but it was one of the mothers from one of the families with the noisy children who told her she couldn't lie on the Lilo at the side of the pool. We didn't let this ruin our holiday but they were annoyances that shouldn't have happened really. I think there should be monitoring of the sun loungers and the quiet pool to make sure that the beds aren't being reserved and that if some families choose to take their children to the quiet pool that they aren't being noisy and disrupting everyone else around the pool as this was really unfair. Other than that we had an amazing holiday and the staff in the hotel were fantastic and couldn't have done enough for you, they work very very hard, particularly Maria and Giannis in the main restaurant and Ioanna in the bar in the evening. we would definitely recommend this hotel and would definitely stay here again.
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- Also Known As:
- Grand Hotel Holiday Chersonisos
- Grand Resort Holiday
- Grand Hotel Crete
- Grand Hotel Holiday Resort Crete, Greece