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“Friendly Staff, Modern Hotel.”
Review of Golden Beach Hotel

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Golden Beach Hotel
Ranked #60 of 171 Hotels in Hersonissos
Hull
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Friendly Staff, Modern Hotel.”
Reviewed June 28, 2014

The "Hotel" itself was excellent starting from check in to check out.

Staff are really friendly. The entire hotel is kept immaculate constantly being cleaned.

As you will see from other peoples pictures the lobby is kept modern and and stylish..this doesnt really carry on in the rooms but the one we had was spacious with a modern bathroom and balcony.

If i had to be picky i would have to say the only downside to the place was the food in the restaurant - There was nothing wrong with it but it is very basic and after only being in the hotel for 2 days we were already fed up with what was on offer but it is edible we just wanted more choice so went out to eat elsewhere.

The restaurant is also very very warm, there is no aircon in here which means it gets very warm. Not pleasant when you are having a hot dinner.

Overall the staff were AMAZING, the hotel is fab. I would recommend this to anyone but to go self catering and go out and experience the extremely friendly locals in their bars and eateries.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gingeinthecity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, July 21, 2014
Dear Guests,
We would like to thank you for your sweet comments and feedback.
Looking forward to welcome you again at Golden Beach !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Novi Sad, Serbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 28, 2014

Nice hotel, good located, very clean, small bathroom, food shoul be better for 4 star hotel. Beach is near and OK, but it is better to use Star Beach. Food must be much better. Rooms like 607 should be avoided.

Room Tip: Rooms in a basemant, like 607 should be avoid
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1804Vlada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, July 21, 2014
Dear Guests,
We would like to apologize for all those reasons for which you did not enjoy your stay at our hotel. Our team is working hard in order to satisfy all of our clients.
I would like to thank you for your feedback concerning your stay at Golden Beach Hotel.
Kindest Regards

Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 27, 2014

Me and my girlfriend have just returned from a 1 week vacation at this lovely hotel. The staff was really helpful and serviceminded. For example when we were going to check out our last day, the hotel manager showed up personally to tell us that our flight had been delayed, and afterwords offered us free lunch and dinner (our travelagency would pay) for the inconvenience. Really good service and a really nice man. Our room was not the largest and didn't have the greatest view, but then again we got the room relatively cheap, and therefor I would say we got what we paid for. The chambermaids did a really good job at keeping our room clean. The pool-area was really nice, with good quality sunbeds. The beach right outside the hotel was surprisingly good and exceeded our expectations, even though we had to pay for sunbeds (it was not very expensive). We would definitely return to Golden Beach!

Room Tip: If you want a room with a good view, you must expect to pay a little bit more.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoakimRP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, July 21, 2014
Dear Guests,
We would like to thank you for your sweet comments and feedback.
Looking forward to welcome you again at Golden Beach !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pembrokeshire
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 26, 2014

my husband and I have just returned from 2 glorious weeks at the golden beach hotel, staff were
very friendly and work very hard, the manager was always walking around making sure every was ok, we were all inclusive and it was well worth it the food was very nice and always a good selection, Eva the waitress was so friendly and always had a smile for everyone. we are looking
forward to going back to crete and will definitely stay at the golden beach aagain

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank greatorme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, July 21, 2014
Dear Guests,
We would like to thank you for your sweet comments and feedback.
Looking forward to welcome you again at Golden Beach !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
benfleet
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 25, 2014

hotel very clean, food was also very good, pool not family friendly, to small and deep. the staff was tip top, if i paid a million pounds for this holiday, you could have not got better staff, eva in the dining area ,made my holiday, she was a diamond, a very happy lady, i could have bought her home with me . the greek people are wonderfull, the manger was around all the time ,making sure all was well ,a real nice guy, would i go back, yes i would

Room Tip: do not get a room near the lifts
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robert g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, July 21, 2014
Dear Guests,
We would like to thank you for your sweet comments and feedback.
Looking forward to welcome you again at Golden Beach !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 25, 2014 via mobile

Stayed here for 1 wk & we have no complaints - hotel was lovely & spotlessly clean. We were AI & I'd say it's definitely worth it even for the drinks - the food was ok, always something you could eat. Not recommended for kids tho & needs more public toilets esp at pool area

Stayed June 2014, traveled as a couple
Helpful?
3 Thank AnnieGed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, July 21, 2014
Dear Guests,
We would like to thank you for your sweet comments and feedback.
Looking forward to welcome you again at Golden Beach !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 24, 2014

We decided on this hotel for our last minute adult only holiday for a recovery after a few ops i had, we have a 5 year old so it was important for us to chose a quiet adult hotel for obvious reasons!!
After reading the reviews on here we were a little apprehensive on what we could expect but on arrival were very pleased, it is exactly how it looks on the official hotel website, they are a small compact city hotel recently renovated, very clean with a great rooftop pool area which we loved, it isnt huge but we found space every day if we wanted too. The reception lobby has seating which is large open and welcoming with a lovely outside seated area.

Rooms - well i think this hotel gets a hard time regarding the rooms firstly it is A CITY HOTEL if you stayed in any city hotel in any country it is bound to have rooms facing walls etc.... they have the option for you to book a top floor room like we did and you get fabulous views of the town and sea. we loved our room had a huge bed large area to get ready and lovely bathroom, yes the shower cubicle is a single, not smaller then this and does its job, most hotels have double cubicles which are better i agree. But common sense here people!!
Sea front position was a bonus and we spent a day on the private beach out the front of the hotel which yes is small nut lovely.

Finally restaurant is fine, choice of food was okay, would agree with other reviews, dont go all inclusive, it is so cheap to eat out half board was fine and we still chose to eat out most evenings, the hotel is perfectly located for choices of restaurants along the sea or the main road for bars too. we ate somewhere different each time for Lunch and eve meals and loved every meal we had. Heavenly food!! Crete is beautifully rustic and charming, locals are delightful, very pleasant and they love the English and it is widely spoken. Much to the annoyance of the eastern Europeans we encountered. There were lots of eastern Europeans at the hotel, they are fine, just dont expect to see them smile at you. We preferred this as we had a lovely intimate holiday, enjoying the surroundings, gorgeous views and sea front walks. Would definitely go back if were to ever have another Adult break ha ha.

My final point has to go to the hotel and the staff, very accommodating with the Manager walking around smiling at all his customers, helpful desk staff who remembered us by name.
Overall this Hotel does exactly what is advertises, compact, friendly, great top floor rooms, lovely friendly atmosphere and staff, roof top pool is great and perfectly located in Hersonissos.

Room Tip: Definitely choose a top floor room, it was fabulous, bigger then the other floor rooms and quieter...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lscwmcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, July 21, 2014
Dear Guests,
We would like to thank you for your sweet comments and feedback.
Looking forward to welcome you again at Golden Beach !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Beach Hotel

Property: Golden Beach Hotel
Address: 191 Eleftheriou Venizelou Street | Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#26 On the Beach Hotel in Hersonissos
#42 Romantic Hotel in Hersonissos
#43 Luxury Hotel in Hersonissos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Beach Hotel 4*
Number of rooms: 162
Official Description (provided by the hotel):
Located in the famous holiday resort of Crete, Hersonissos, just few steps from a sandy beach.Golden Beach has recently undergone a change of appearance achieving a beautiful balance of comfort and style, featuring 162 rooms, many of them enjoying blue views.Our outstanding friendly service and carefully crafted design that our guests enjoy are elements that achieve a relaxing stay in Crete. ... more   less 
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Also Known As:
Golden Beach Hersonissos
Golden Beach Creta
Hotel Golden Beach
Golden Beach Hotel Crete, Greece

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