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“Fantastic animation and setting”

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Aldemar Cretan Village
Ranked #20 of 171 Hotels in Hersonissos
Sandhurst, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Fantastic animation and setting”
Reviewed August 22, 2013

My friend and I have just returned from a 2 week visit to the resort with our children 2 girls (age 20) and 2 boys (ages 17 and 19) and a big thanks goes to the animation team led by Gigi (Luigi)thanks to them we have had a fantastic time. A special big thanks and hugs also go to Aga, Thomas, Victor, Eddie, Amine, Minnie Mouse (haha), Steffanooooo who made us so welcome. The catering was also of a very good quality well cooked and presented (if a little limited at times). Reception staff were helpful and the setting and amenities all very good. However, we had to pay for upgrading when we got there as the rooms we booked were not the ones we expected and it took a lot of hasseling and reminding to get the 'extras' we were promised with the upgrading, such as daily wine and refreshments. Although at one point we were the only English guests in the hotel the atmosphere was very pleasant and relaxing with English being the main and common language being spoken. A delightful time, thank you all. xxxx

Room Tip: If you have a larger family or older teenagers the VIP bungalows are better with two rooms instead o...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,051 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Any
English first
Bucharest, Romania
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 19, 2013

This year like every year we passed our weeks in Crete and this resort really surprised us!
The structure allowed the perfect comfort but many thanks i want to give to the animation team. We passed our best holidays thanks to them. In particulary we want to thank the chief Luigi!

Thanks
Fabio Panichella and Andrei Neagu

  • Stayed August 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Andrei_Neagu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moscow
1 review
Reviewed August 18, 2013

We came with the family to this hotel and we spend the best time, atmosphere in cretan village so comfortable and reminds home.. people who is working there are very kind and friendly, always trying to help... animation team is something amazing in this hotel...food is tasty, a lot of choises what to eat and almost all the time you can to find place where to eat in the hotel.. the best memories about evening in taverna "la pergola"..warm evening, music, food, servise, atmosphere is amazing.. Mis Vasilisa, Giedre and Maria was very kind and take care of us, and all guests, thank you very much for Kostas, songs was so amazing, he made our hearts to beat faster.. thank you for All people who was there and made our holidays unforgetable..

Room Tip: rooms with garden reminds home
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  • Stayed August 2013, traveled with family
    • Value
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    • Service
Helpful?
Thank homozigota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Level 5 Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 25, 2013

1. Booked via a travel agency in Moscow.
2. when arrived thay told us that they were overbooked.... They gave us a room in the nearest Aldemar hotel for a night
3. the food is almost the same every day. It's actually hard to bear for two weeks in a row.... So wehad to travel to the nearest town Khersonisos for restaurants.
4. the beach is ok

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank nikitin1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 11, 2013

Me and my husband were in Kretan Village for our honeymoon and we really enjoyed the food and apartments. Staff and waitress were very kind and nice to us and they tried to do maximum for us. The problem was with too many Rusiann people around, the can not behave, still screaming with very spoilted kids. Animation teams was great and we had still what to do - voleyball, soccer, table tennis, tennis, zumba, etc.

Room Tip: The best room we have seen was room number 107. If you go there, dont stay in rooms 500 - x...
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  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Loocin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Tel Aviv, Israel
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 9, 2013

Location: 10 ( perfect view, private beach, 6 minutes drive from Main Street, 7 euro with taxi, you can rent a bike )
Beach: 8.5 ( private beach, sunset, watermelon for 4 euro, a little bit waves and rocks so its hard to get in - but couldn't ask for more )
Pools: 10 ( 3 clean pools - 1 perfect to relax quietly, maybe read a book, the other include entertainment most of the day with music, dance,s etc, and the third more close to the beach )
Bad: 8.5
Guests: 8.5 ( most were Russian, kids all around but everybody nice )
Food: 5.3 ( all inclusive - bed food, bed Coffey, but you won't stay hungry )
Drinks: 8.7 ( beer from draft all day long, free alcohol at night, cold water and other soft drink r available )
Main Street: 9 (lots of pubs/clubs and restaurants, lots of beautiful tourist having fun )
Tip: pool party at star beach 10 minutes drive from Main Street - a little bit like Ibiza )

Enjoy!!

Room Tip: Room 390 - View to the beach and view to the quite pool
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Liran M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 6, 2013 via mobile

Me and my wife really enjoyed staying there during our honeymoon trip. Good rooms, huge pool, nica animation team and really good food. One thing we didn't like was restraunt near beach with awful service and impudent waiters. Next time we are planning to go there with our small daughter cause they have good infrastructure for children

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maximuseum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cvsec, Υπεύθυνος Σχέσεων με Πελάτες at Aldemar Cretan Village, responded to this review, September 23, 2016
Dear guest,

We would like to thank you for taking the time to post these comments for your experience in our hotel Aldemar Cretan Village****.

Your support gives us the strength to continue our efforts towards guest’s satisfaction while at the same time your comments and marks are being taken seriously under consideration, promoting the amelioration of our services.

Warm and sunny days are ahead and we look forward to welcoming you to our hotel once again.

Let us offer you additional and exciting experiences in the Aldemar tradition, with authentic hospitality and memorable moments – something we have provided travelers with for more than twenty years



Sincerely yours,

Department Of
Guest Relation


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aldemar Cretan Village

Property: Aldemar Cretan Village
Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hersonissos
#6 Top resorts Hotel in Hersonissos
#8 On the Beach Hotel in Hersonissos
#12 Family Hotel in Hersonissos
#16 Luxury Hotel in Hersonissos
#35 Romantic Hotel in Hersonissos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aldemar Cretan Village 4*
Number of rooms: 344
Official Description (provided by the hotel):
At this small traditional village overlooking the sea, the two-story buildings are decorated in bright colors and surrounded by flowers in bloom. Cretan Village offers a holiday full of activities and new experiences. All our restaurants offer Mediterranean dishes and authentic local cuisine. Youngsters can embark on voyages of endless fun on board the pirate ship in our children's play area. Embrace our spontaneous Cretan hospitality and enjoy a carefree vacation with your beloved ones. ... more   less 
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Also Known As:
Aldemar Cretan Village Hotel Chersonisos
Aldemar Cretan Village Hersonissos
Aldemar Cretan Village Crete, Greece

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