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“Excellent first Holiday abroad with a child”

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Aldemar Cretan Village
Ranked #17 of 173 Hotels in Hersonissos
Reviewed June 26, 2012

This was our first trip abroad as a family with our daughter (2,5 years old). Naturally, we were a little nervous about the whole experience, however we had nothing to worry about because we had a fantastic time at Aldemar cretan village during 2 weeks.
The weather was glorious and not a cloud did we see. It was magical, overlooking the sea, with lapping water and a brilliant sunset... Tremendous nature! I think this is a great place to stay if you have a family with children. In general, all were excellent.
The biggest plus of this hotel is probably the friendly relaxed and helpful atmosphere.
The facilities were great. The staff, from management to cleaners, were absolutely brilliant, they were always with a smile and a willing hand. All of them were always lovely, kind, amazingly friendly especially with children, helpful and very attentive to anyone. Nothing was a problem.
We enjoyed SPA in Aldemar Royal Mare.
There was a kids club with lots of activities during the day. They also organized a “mini-disco” each night for the young children which my child absolutely loved and she still remembers Valentina from the animation team with the sing “chi-chi va-va-va!” :) So, thank you Valentina for you good job!
There were also entertainments for the adults each night, although we did not take any advantage of this because of our young kid.
Our rooms were spotless, and very comfortable. The meal section was extremely varied, tasty and delicious, and well presented for everyone.
We’d like to thank every person from Aldemar Cretan Village for such enjoyable stays and would definitely recommend it to anyone, especially with children.

Room Tip: the rooms with sea view
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  • Stayed: May 2012, traveled with family
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2  Thank Olga_Evdokimova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 4, 2012

Dear Mrs Evdokimova,
we would like to thank you for taking the time to post these comments from your experience in our hotel Aldemar Cretan Village****.
Your support gives us the strength to continue our efforts towards guest’s satisfaction as well as the motivation to come up with new creative ideas.
Warm and sunny days are ahead and we look forward to welcoming you to our hotel once again.
Let us offer you additional and exciting experiences in the Aldemar tradition, with authentic hospitality and memorable moments – something we have provided travelers with for more than twenty years.

Sincerely yours
Pantelis Gasparis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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261 - 267 of 1,264 reviews

Reviewed June 8, 2012

Wonderful hotel for the holidays with kids, beach is not the best (too many stones), but generally - very nice hotel.

Room Tip: Rooms with sea view are wonderful
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  • Stayed: May 2012, traveled with family
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1  Thank a_sypko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cvsec, General Manager at Aldemar Cretan Village, responded to this reviewResponded August 27, 2012

We would like to thank you for taking the time to post these comments for your experience in our hotel Aldemar Cretan Village****.

Your support gives us the strength to continue our efforts towards guest’s satisfaction while at the same time your comments are being taken seriously under consideration, promoting the amelioration of our services.

Warm and sunny days are ahead and we look forward to welcoming you to our hotel once again.

Let us offer you additional and exciting experiences in the Aldemar tradition, with authentic hospitality and memorable moments – something we have provided travelers with for more than twenty years


Sincerely yours,

Pantelis Gasparis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2012

I spent my vacation at this hotel in May 2012 and I enjoyed the stay very much! From the first minutes in Cretan Village I felt that the staff cares about me, everyone is very friendly, nice and eager to help. Though it's a 4* hotel, I believe that they provade 5* service!
I really liked the stylized design of the bungalows and rooms interior.My room was very clean and tidy. The bathroom is quite spacious and light. No noise disturbance from the outside.
There is free wi-fi connection, but in my room the internet was really slow (some other guests though managed even to have video calls by "Skype"). Unfortunately, there are no irons for personal use or some ironing room, only laundry service available.
The hotel territory is quite big, besides you can have a walk in the neighbouring Aldemar hotels: Royal Mare and Knossos Royal. It is very clean everywhere, a lot of greenery. There are shops where you can buy everything neccessary both on the hotel premises and two minutes walk away from the hotel.
The beach is also clean, there are always enough beach beds. Beach towels are free and you can change them everyday. It is better to have swimming shoes as the sea bottom is stony, however, if you don't want to buy this special shoes, you can use the ladder on the pier.
The food in the main restaurant was very tasty and fresh, not very diverse (maybe because it was only beginning of the season) but the quality is really high and I totally enjoyed it. The staff in the restaurant and in all bars are very friendly and helpful, did their best to fulfill all our requests. I’d like to thank F&B managers Yorges and Yorges, they do great job!
I would like to specifically mention the Animation Team. The evening shows are amazing especially dancing performances. Thanks to wonderful organization of sports activities we had very tight schedule and absolutely no time to be bored. The animators not only urged everyone to participate very actively, but also spent time on small talks with the guests thus making you feel that you are more than welcome at this place. The animation supervisor Matteo managed to gather a great team of real professionals! My special thanks to Milena, Anya, Alex and Mattia for their infinite infectious energy and care.

  • Stayed: May 2012, traveled solo
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1  Thank Natalia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cvsec, General Manager at Aldemar Cretan Village, responded to this reviewResponded August 27, 2012

Dear guest,

it is according to our politic to reward excellence and to develop the good into excellent. Therefore your comments are guarded as our valuable ally.

We would certainly be proud to welcome you in our Cretan Village once again, having materialized your thoughts and ideas!


Sincerely yours,

Pantelis Gasparis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2012

We spent a week in this hotel with 2 kids (4 and 11 years). Everything was perfect. Not crowdy for the moment, meal is good, personal as well. Special thanks for Italian animators team (especially Milena for sport events). Excellent hotel for families with kids

  • Stayed: May 2012, traveled with family
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1  Thank apple246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cvsec, Manager at Aldemar Cretan Village, responded to this reviewResponded June 18, 2012

Dear Friend,
we would like to thank you for your warm review concerning our hotel and staff. It is these reviews that give us the strength to continue our endless efforts towards guest satisfaction and ameliorate further the level of our services. This is indeed the best reward for the staff.
More sunny days are ahead and we will be pleased to offer you more days of relaxation and entertainment in our Cretan Village!

Many summer greetings

Pantelis Gasparis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2012

I came alone in Crete and I thought that I'd been bored, but here there are a lot of things to do especially with animation team (fitness with Milena was super) and really nice shows in the evenings. The restaurant is very good and F&B Managers are professional. Comfortable and clean room and amazing swimming pools. All the staff was really kind. I had really wonderful vacation and I found a lot of new friends.

  • Stayed: May 2012, traveled solo
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Thank Kristina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cvsec, General Manager at Aldemar Cretan Village, responded to this reviewResponded June 15, 2012

Our dearest Guests,
We would like to thank you for taking the time to post these comments from your experience in our hotel Aldemar Cretan Village****.
Your support gives us the strength to continue our efforts towards guest’s satisfaction as well as the motivation to come up with new creative ideas.
Warm and sunny days are ahead and we look forward to welcoming you to our hotel once again.
Let us offer you additional and exciting experiences in the Aldemar tradition, with authentic hospitality and memorable moments – something we have provided travelers with for more than twenty years.

Sincerely yours
Pantelis Gasparis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2012

We really enjoyed our stay at the Cretan Village hotel which offered unforgettable food and an ejoyable animation program. the staff was always helpful and very friendly. the whole day you can take part at a sport and fitness program and in the evenings you will see shows like musicals and game nights. we felt very comfortable and are really happy that we chose this hotel. kids will love it, since the hotel has a mini club and in the evening a mini disco.. so the whole family can enjoy their holidays together.

  • Stayed: May 2012, traveled with friends
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Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cvsec, General Manager at Aldemar Cretan Village, responded to this reviewResponded August 27, 2012

Our dearest Guest,

We would like to thank you for taking the time to post these comments from your experience in our hotel Aldemar Cretan Village****.
Your support gives us the strength to continue our efforts towards guest’s satisfaction as well as the motivation to come up with new creative ideas.
Warm and sunny days are ahead and we look forward to welcoming you to our hotel once again.
Let us offer you additional and exciting experiences in the Aldemar tradition, with authentic hospitality and memorable moments – something we have provided travelers with for more than twenty years.

Sincerely yours
Pantelis Gasparis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2012

Wonderful place, wonderful people!!!!
We hope that you will be very happy here as we are. There are 6 of us, we are different age, one person is 63, 4 persons 39 and one lovely girls-who is 2,5! We are here till the 2-d of June. We would like to thank everybody from the staff for very warm welcome. Everything is wonderful!!! I'm sure that yoy will enjoy your holidays here. It's 4 stars hotel, there are a lot of people with small children - it means that everybody is very kind to each other. And it doesn't matter where you are from, because our life is around wonderful children. We are repeaters, and that is why I would like to admit, that the food is more tasty than it was last year, (forget about the crises - it's not for us), and you will find plenty of food for breakfast, lunch and dinner. And once more time I would like to mention that everything is tasty. But also one of the most important thing that people from the staff are happy that you are here. And it's the most wonderful thing. You will feel very comfortable here. Don't hesitate, just come and you will have lovely holidays in Cretan Village! If you have any particular questions, please don't hesitate to contact me, I will answer with pleasure. In our difficult time, which we have now in every country now, it's really very nice to have such kind of place where you can forget about all your problems and just enjoy the life!!!! I wish to everybody to have the wonderful holidays and happy life!

  • Stayed: May 2012, traveled with friends
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3  Thank Irina-K1273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cvsec, Manager at Aldemar Cretan Village, responded to this reviewResponded June 15, 2012

Our dearest friends,
We would like to thank you for taking the time to post these comments from your recent experience in our hotel Aldemar Cretan Village****.
Your support gives us the strength to continue our efforts towards guest’s satisfaction as well as the motivation to come up with new creative ideas.
Warm and sunny days are ahead and we look forward to welcoming you to our hotel once again.
Let us offer you additional and exciting experiences in the Aldemar tradition, with authentic hospitality and memorable moments – something we have provided travelers with for more than twenty years.

With our most friendly regards

Pantelis Gasparis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aldemar Cretan Village

Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hersonissos
#4 Top resorts Hotel in Hersonissos
#7 On the Beach Hotel in Hersonissos
#12 Luxury Hotel in Hersonissos
#12 Family Hotel in Hersonissos
#35 Romantic Hotel in Hersonissos
Price Range: $143 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aldemar Cretan Village 4*
Number of rooms: 344
Official Description (provided by the hotel):
At this small traditional village overlooking the sea, the two-story buildings are decorated in bright colors and surrounded by flowers in bloom. Cretan Village offers a holiday full of activities and new experiences. All our restaurants offer Mediterranean dishes and authentic local cuisine. Youngsters can embark on voyages of endless fun on board the pirate ship in our children's play area. Embrace our spontaneous Cretan hospitality and enjoy a carefree vacation with your beloved ones. ... more   less 
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Also Known As:
Aldemar Cretan Village Hotel Chersonisos
Aldemar Cretan Village Hersonissos
Aldemar Cretan Village Crete, Greece

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