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Reviewed September 17, 2017

Family of four with a 13 and a 10 year old. We went at the end of July. The resort is lovely and very well laid out. Lots of greenery and flowers. The pools are lovely and plenty of variation. We saw a number of the evening shows - all were great fun (the variety evening put on by the animation team was very funny). Our room was fab, quite close to the main bar but not too noisy (only one night was noisy which was the Greek night by the pool - this went on until around 1am and was very loud). We borrowed the pedalos and tried paragliding - all very easy to arrange. We also tried sub-aqua in the pool (next time we'll go out in the sea!) and daughter went to the 'mermaid school'. There was the normal lounger 'booking' with towels - why do people do that - but wife always found a lounger, and it was quieter later in the afternoon. Staff were very friendly and arranged pick ups for local attractions for us. What made the holiday was the food - it was excellent! Breakfast very good but the evening meals, both in the buffet restaurant and the themed ones (we did them all except the Italian) were fantastic. Lunch was nice too - snack bar food not quite as plentiful as other places though. Although it's a big resort with quite a few people staying there, it never felt overly. We'd definitely go back.

Room tip: Suites by the main bar are very spacious and pretty quiet.
Date of stay: July 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank The-G-Family-2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded September 19, 2017

Dear The-G-Family-2016,

Thank you very much for making Nana Beach the hotel of your choice and for taking the time to share your experiences with other travellers.

We are delighted to see, how much you enjoyed your well deserved holidays in our "Cretan village". Your kind words for our entire team are a very big motivation to continue giving just the best for our guests also in future.

It was a big pleasure to welcome you and we hope to see you again, whenever you return to Crete!

Yours sincerely
Nana Beach Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2017 via mobile

We are currently sat outside our room 701 with a few hours to go until we go home feeling sad... this holiday is been wonderful, the setting and grounds are immaculate our room is cleaned every day and bed made, the food is wonderful too we ate at all 4 ala carte restaraunts and enjoyed them all it felt like we were on a night out away from the hotel, drinks were good especially the cocktails there is plenty of space to relax without feeling overcrowded we opted for the rock platforms by the sea as it was quieter, if you want to be in the thick of it there are so many activities we didn't partake we just wanted to relax and that we did! All the staff go above and beyond apart from the lady in the mini market, very rude always sat down and never ever smiled! We are coming back next year for our 15th wedding anniversary and we never go to the same place twice so this speaks volumes for us! Thank you nana beach for a wonderful holiday, can't wait to see you all again next year xx

Date of stay: September 2017
Trip type: Traveled as a couple
Thank Dondays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded September 17, 2017

Dear Dondays,

Thank you very much for coming to Nana Beach and for sharing your experiences with other travellers.

It is wonderful to see, that you enjoyed completely relaxing holidays in our "Cretan village" and that you appreciate especially our sunbathing platforms all along the coastline and the food. Special thanks for your kind words concerning our staff. Most of our colleges are woking with us since many years and with pleasure we will share your great feedback with our entire team.

We also appreciate your remark concerning the hotel shop. The shop is rented to an external company, but please be sure that we will talk with the lady.

It was a big pleasure to welcome you and we are already looking very forward to see you again next year!

With sunny regards,
Yours sincerely
Nana Beach Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2017 via mobile

Well where do I start,

From the moment we arrived we were greeted by friendly and helpful staff,
We arrived very late at night(1.30am) but were asked if we were hungry/thirsty as they would get us food and drink from the restaurant (which was shut).
Very nice gesture and very much appreciated after a delayed flight.

FOOD

The hotel has 4 a la cartes and two main Buffett restaurants ,there was always something to eat for me or my two children(8&6),they are very fussy but always found something from chips and pasta to pizza.
during the day they have several snack bars,our favourite was the beach bar as it's by far the best!
Best cheese burgers ever!!! You have so much choice so will not go hungry ,also during the day there is cake at the snack bars and ice cream which you can help yourself.
The cocktails are also the best Iv ever had in an all inclusive(not like paint stripper rubbish like some hotels Iv experienced).
They even made some that wernt down on the menu(sex on the beach),my personal favourite.
They have a great choice in drinks and the same for kids.

POOLS

The swimming pools were all fantastic!!!
Most are sea salt water but the main deep pool was chlorine,they also had a splash park which is great for kids,we spent most of our time at the main pool as my son had a skin allergy to the salt water.
But both kids loved all the pools, they took part in activities in the pool and poolside.

ENTERTAINMENT

The animation team are fantastic!!!!!
Especially Aron,he was very happy and always made time to come chat to us.
My son also took part in mini football everyday and tim was a great help
The evening entertainment was very good,kids were always left laughing.

BARS

The bar areas are great except would be nice if there was another bar by the main pool seating area
We mainly sat by the top bar which was lovely and relaxing with great evening views and the staff there are amazing.
Very hard working,happy and always willing to help.
Nothing was too much trouble for me or my children and everyone at this hotel is friendly.

ROOM

Our room was lovely and had a big balcony with table and chairs,the beds were so comfortable and the room was very spacious with lots of storage.
The tv has a few English channels,Disney being one which was great for my children.
The air con was fantastic and very well needed as had some very warm nights.
The bathroom was very nice,double sinks and a massive walk in glass shower.
The maid came everyday and changed our towels and made our beds,great touch.

BEACH

The beach is amazing!!!
Beautiful beach with gorgeous views,also great water sports which we tried out,not bad prices for the inflatable rides,pedalos are free.
U have a nice playground and volleyball on the beach aswel.

There was still more to explore but 10days wasn't long enough
We are missing this hotel already and the friendly staff.
I literally cannot fault this hotel,it's given me and my children many happy memories and will definitely be returning in the future.

Thank you hotel nana beach

Also go to the watercity waterpark- great waterpark and great price

Date of stay: September 2017
Trip type: Traveled with family
Thank matthewmL4056OF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2017 via mobile

Just returned after a week for my step daughters 21st. First room we stayed in 401 was directly under main buffet restaurant so we were woke up at 6am with chairs moving and staff laughing, after requesting to move we put in 367 right next to the construction works which to be honest was not too bad.

Food at this hotel is fantastic lunch was always different midnight bar was the same and the a la carte restaurants were All brilliant. Drinks were of good quality and for once my Hubbie didn't get fed up of the beer.

Disco bar is a nice touch too. Animation team worked hard we did the aqua aerobics every day.

All in all great holiday , hotel spotless and week maintained.

Gave 4 stars as a few things could be improved , we had a family room but only 2 chairs on balcony, not once were our glasses changed in the room and again we only had 2. Reserved sun beds everyday. Also some of the staff were a bit rude especially at reception.

Date of stay: September 2017
Trip type: Traveled with family
Thank Crabbie69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded September 17, 2017

Dear Crabbie69,

Thank you very much for coming to Nana Beach and for taking the time for a feedback.

We are pleased to read, that you enjoyed your holidays in our "Cretan village" and appreciate especially the quality of our food and beverages, the new disco bar and the efforts of our entertainment team. Thank you also for your suggestions, which with pleasure we will follow up within the bounds of our facilities, as they help us to improve.

It was a pleasure to welcome you and we hope to see you again soon!

With sunny regards,
Yours sincerely
Nana Beach Hotel Management

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Reviewed September 15, 2017

Hotel was great from the start, reception staff polite and all spoke atleast three languages, hotel clean, food excellent, facilities were superb animation team were the best, especially aaron who excelled in everything he did. From the bar staff to the cleaners, everyone was polite and usually happy to see us, apart from when we were caught swimming at 2 in the morning, twice but even then they were polite but firm. Would recommend to anyone.

Room tip: All depends what you want, we had rooms close to the main facilities but they were all good and easy to reach.
Date of stay: September 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank fatboyjim808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded September 16, 2017

Dear fatboyjim808,

Thank you for choosing Nana Beach and for your feedback.

We are pleased to see, how much you enjoyed your holidays in our "Cretan village" and how much you appreciate the friendlyness of our team. With pleasure we will share your kind words with our team.

Please allow us to add, that our pools are opened from 08.00 - 19.00. Frankly said, 02.00 in the morning is not the best time for a swim, especially as during this time the cleaning of the poolwater is in process and the content of chlor is higher than after cleaning and filtering the whole water - this can cause skin irritations. Therefore and in order not to disturb other guests at night our colleges got you out of the pool.

It was a pleasure to welcome you and we hope to see you again, whenever you return to Crete!

With sunny regards,
Yours sincerely
Nana Beach Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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