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“superb complex”
Review of Nana Beach Hotel

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Nana Beach Hotel
Ranked #20 of 174 Hotels in Hersonissos
Certificate of Excellence
Reviewed June 26, 2013

just returned after a fabulous week at nana beach.this was our 2nd stay and it was better than the first.although the rooms are compact it isn t a problem.we were in 606 and it looks as tho it had been refurbished.we sunbathed on the rocky part in front of the sea which was nice and peaceful,then we would go for a while to one of the many pools.staff are polite.place kept clean.as returning customers we have a repeaters card which gives us some benefits.best of all was an evening invite for a classy meal with the manager and other returnee s.seriously would go back and may do next year.the complex is excellent for whatever you want to do and is ideal for kids.

Room Tip: by all means ask for a sea view but obviously it all depends on the number of customers.blocks 800 9...
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  • Stayed: June 2013, traveled as a couple
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2  Thank morritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded July 1, 2013

Dear Morritt,

Thank you very much for choosing Nana Beach again and for sharing your experiences with other travellers. We hope you had a safe trip home.

We are pleased to read that you enjoyed your stay and found it even better than the first stay. We promise to do our best in order let your third stay be also better than the second, because the satisfaction of our guests is our biggest aim .

With big pleasure we will welcome you again and hope that this will be soon!

With best regards,
Yours sincerely
Nana Beach Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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880 - 886 of 1,688 reviews

Reviewed June 25, 2013

We returned last week from one of the best AI holidays we have ever had. From arriving and been taken to our room to the check out where luggage storage, showers etc was provided, everything was centred around our enjoyment. We asked for a quiet room and was given 686 which even though it was right in the centre was perfect. The rooms, grounds, everywhere was so clean and well maintained. Every member of staff was pleasant and courteous. We used the quiet adult pool a lot but used the main pool and the entertainment staff were first class.
Are only moan is beyond the control of the hotel management and that was the manners of some of the other holidaymakers and their children especially in the main restaurant but that happens everywhere. An adult only area there might be an idea and banning pushchairs as this sometimes made it an obstacle course at meal times.
We would love to stay here again and would recommend it to anyone, families or couples especialy early June. Thank you Nana Beach.

  • Stayed: June 2013, traveled as a couple
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1  Thank chrisparry19572016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded June 28, 2013

Dear Chris,

Thank you very much for coming to Nana Beach and for sharing your experience with other travellers. We hope you had a smooth flight home.

We are pleased to read that you enjoyed each minute of your well deserved holidays. The satisfaction of our guests is our highest aim and it's nice to see, that you also felt this.

Thank you also very much for your kind suggestion. We will have this in mind and think about a solution.

It was a pleasure to welcome you and we hope to see you again next year!

With sunny regards,
Yours sincerly
Nana Beach Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013 via mobile

Stayed oct for my 40th birthday weather was brilliant but nana beach was better than expected my only fault with the place is it needs some where or a vending machine to get a coffee or tea out of hours as parents of young children are usually awake at stupid o'clock even if we had to pay for it I would of liked it or a kettle in the room
I will be taking a travel kettle next time I go so problem solved for now

  • Stayed: October 2012
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Thank Robsonsmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded July 1, 2013

Dear Robsonsmummy,

Thank you so much for celebrating your birthday in Nana Beach and for sharing your experiences with other travellers.

We are pleased to read that you enjoyed your holiday. Concerning the kettle we would like to add, that in the family rooms with 2 bedrooms we have kettles. With pleasure we provide kettles for other room types as well, if the guests ask for it on the reception. So if you come next time, please don't hesistate to ask for a kettle on the reception or contact our guest relations manager and we will be happy to assist. Also you can send a mail to info@nanabeach.gr in advance.

It was a pleasure to welcome you and we hope to see you again this year!

With sunny regards,
Yours sincerely
Nana Beach Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013 via mobile

My partner and I are both in our late 20's. We arrived very early hours in the morning and were provided with a light meal and drinks. We were escorted to our waterfront room where we were presented with champagne and fruit. The room was clean and of a fabulous standard. Bathroom was a good size with a bath and shower. Maid service daily. Our view of the hotel beach was stunning.
Food was of a good standard something different to choose every day
The omelettes at breakfast are great. Live show cooking at every meal. Bottles of wine for the table. They have an excellent selection of drinks and the cocktails are good.
Entertainment is a little more family focused but if u want time away from this there are plenty of adult areas and a late bar till 1 am.
Pedaldoes and insuring is part of the all inc which is excellent. The beach is clean and well maintained with shallow waters perfect for swimming. All the pools are clean and have great pool side bars with a good selection of food and drinks.
The hotel is situated close to the main towns all within walking distance. And the bus stop outside the hotel can take u a little further afield to markets etc.
All in all this is a first class hotel. If ur thinking of booking do not hesitate. You will not be disappointed. We have booked to go back next year..

  • Stayed: June 2013
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1  Thank danielleBlackpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded July 9, 2013

Dear Danielle,

Thank you for choosing Nana Beach and for sharing your experiences with other travellers! We hope you had a pleasant flight home and took also some Cretan sun with you.

We highly appreciate your kind feedback and are amazed to read that you really enjoyed your well deserved holidays. The satisfaction of our guests is our highest aim and it's nice to see that you also felt this.

It was a big pleasure to welcome you and we are looking very forward to see you again next year!

With sunny regards,
Yours sincerely
Nana Beach Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013

We have just returned from a two week stay the Nana Beach Hotel (20 June 2013). The hotel complex was very large and set in a lovely location with good views. Hersonissos was some 25 minute walk one way, with Stalis about 15 minute walk the other. Our room (362) appeared recently decorated. It was clean, spacious and had an excellent full sea view. The air con was efficient and quiet. As the layout of the hotel is small groups of 2 or 3 storey buildings it makes the accommodation very quiet with no noisy corridors, or lifts. The swimming pools are listed as being salt water however, I was unable to detect any salt in the water! They were mainly of a good size and kept very clean. There were plenty of sun-beds available around the pools and on the beach, although we were not able to secure a parasol on every occasion.
The cocktails were mainly very good, as was the wine but the lager can only be described as weak, and quite tasteless. Be prepared to queue for drinks in the evening, and queue jumpers! Although the alcoholic and soft drinks are all inclusive you have to buy bottled water.
We were not impressed by the food, either by the variety, or standard. If, you are a tea drinker you will need to bring your own tea bags as those supplied by the hotel do not produce a very nice flavour. For those of us who do not eat meat there is not much on offer, also some dishes listed as vegetables actually contained meat! The filled pasta mainly served at lunchtime also contained meat, and there was often no choice of a meat free sauce. The food in the two A la carte restaurants we went to was better than the main restaurant, with the Poseidon fish restaurant being the best. The staff at this hotel were all very helpful and keen to please, especially in the restaurant by the beach ‘Thalassa’, where the young man who showed us to our table was particularly good.
The entertainment in the evening left quite a lot to be desired, and the performers from outside the hotel were not very good with the exception of the dancers on the Greek Night which was excellent.
All in all we had a good stay and would recommend this hotel to anyone with small children as the daytime entertainment for them and the area with the pool for children was very good, but nothing much for older children to do.

Room Tip: Pay a bit extra for a sea view room
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  • Stayed: June 2013, traveled as a couple
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4  Thank andy_pink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded July 9, 2013

Dear Andy,

Thank you very much for making Nana Beach the hotel of your choice and for sharing your experiences with other travellers. We hope you had a safe trip home.

It's nice to see that you enjoyed your well deserved holidays and liked especially the unique location of Nana Beach. Your compliments for the whole team are a big motivation to continue giving only the best for our guests. We are also very thankful for your suggestions and will work on it, as the satisfaction of our guests is our highest aim.

It was a big pleasure to welcome you and we hope to see you again soon!

With sunny regards from Crete,
Yours sincerely
Nana Beach Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

We have just returned from this hotel after a weeks holiday. I am writing this because i want to share our delight with fellow travellers. A perfect location, gorgeous gardens and surroundings and first class service. We are a couple in our mid fiftys and although the resort is more for the family holiday i still am not giving this hotel a bad review. I only wish i knew about it years ago when our children were smaller. The resort is immaculate and so clean. Great pride is taken by the resort team to ensure everything is perfect. Which it is. My only moan is that the food could have been a little warmer but im not worrying about that. Always something for everyone of every taste to eat. Enjoy the 5 swimming pools and areas. We liked the quiet relaxing pool with jacuzzi purely because it is child free. Children have the most wonderful pool areas and entertainment in the evening.
We would love to return with our grandchildren and have already told numerous people how wonderful this hotel is.
Thank you to all for a wonderful holiday.

Room Tip: Don't worry about a sea view room. It is unecessary as the grounds are so beautiful and well kep...
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  • Stayed: June 2013, traveled as a couple
    • Value
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    • Cleanliness
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2  Thank Lorraine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded June 24, 2013

Dear Lorraine,

Thank you so much for coming to Crete and for staying with us in Nana Beach. We hope you had a safe trip home.

We are pleased to read that you liked especially our location with the big garden and the service. With pleasure we will forward your compliments to our team, as we think this is the nicest way to say "Thank you" and of course also a big motivation.

Also for your suggestion we are very thankful and will have this point in mind.

For us, it was a pleasure to welcome you and we hope to see you again soon together with your grandchildren!

With sunny regards from Crete,
Yours sincerly
Nana Beach Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

We really loved this hotel, especially the lovely grounds which are a credit to the staff, and loved the fact that there was something for everybody. The beach at the harbour end of the complex merged beautifully into the rocky plateaus for sun bathing at the other end.
We really enjoyed the food, especially the Italian venue, and were upset when we could not get a table towards the end of our holiday. Our fault for not booking earlier!
The Squid in Poseidon was superb and we had wonderful food in Zorbas-, especially when my husband and our friend got presented with a large plateful of lamb chops as 'desert'. These were very acceptable and very tasty!
We preferred to eat at Thalassa as it was open to the outside and not as hectic as in Athina, but on the downside there was less variety there.
All the pool snackbars had constant supplies of help yourself cold, soft drinks, various hot drinks, beer, wine and icecream and at 4pm out came the homemade cake and biscuits!
At the Poseidon pool lunchtime salad and pasta, chips and a hot dish were limited in their selection but this was a poolside snack bar not a restaurant and I thought that this was more than adequate! For those who wanted more it was only a short walk to the Athina.
The Pergola snack bar next to the main pool had a better selection but the tastiest snack was the beef burger from Nautilus--why could they not be available elsewhere? The girl there worked very hard to keep up with all the orders, meanwhile in the Verands bar I had no idea that any food was available as there was no menu on show and nobody waiting to be served.
My only 2 complaints were that the grass round the adult only pool was in a very bad condition
and there was no English Channel on the TV (apart from the news) to watch whilst getting changed. I was reduced to watching the German version of Hart to Hart!
We had a wonderful room and it was well worth paying the extra for a sea view.
Thank you management and staff for a great holiday.
K&W Leonard

Room Tip: 800 blocks are good-especially with a sea view
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  • Stayed: June 2013, traveled as a couple
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Thank Vivleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanaBeach H, Manager at Nana Beach Hotel, responded to this reviewResponded July 1, 2013

Dear guests,

Thank you very much for staying at Nana Beach and for sharing your experiences with other travellers. We hope you had a safe trip home.

We highly appreciate your kind feedback and are pleased to read, that you really enjoyed your holidays. Also we are very thankful for your suggestions and will work on them, because they help us to improve.

For us, it was a big pleasure to welcome you and we hope to see you again soon!

With sunny regards from Crete,
Yours sincerely
Nana Beach Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nana Beach Hotel

Address: PO Box 20, Hersonissos, Crete 700 14, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Hersonissos
#6 Top resorts Hotel in Hersonissos
#8 On the Beach Hotel in Hersonissos
#11 Family Hotel in Hersonissos
#15 Luxury Hotel in Hersonissos
Price Range: $165 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nana Beach Hotel 4*
Number of rooms: 563
Official Description (provided by the hotel):
An attractive hotel and bungalow complex, built in a magnificent spot of Crete, ideal for those seeking both, the ultimate pleasures of an all inclusive resort and the tranquility of an unforgettable walk through its extensive landscaped gardens, where the word “garden” meets it’s true meaning!!!The hotel is built in a traditional architectural style of the island, consisting of low level buildings, with superb views of the Cretan sea.Nana Beach Hotel is perfectly situated directly on the sea on the northern coast of Crete, 25 km from Heraklion international airport, between the lively towns of Chersonissos (in 1.5 km), Stalis (in 1 km) and Malia (in 5 km). Some of the most famous attractions of the island are within a short distance of the hotel. ... more   less 
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Also Known As:
Nana Beach Hersonissos
Hotel Nana Beach
Nana Beach Hotel Crete, Greece

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