I would agree with many of the reviews on various sites, a good hotel with plenty of facilities but a couple of issues mainly concerning late and possibly early season bookings.
We travelled in the first 2 weeks in October, 2013 and many of the island hotels and attractions had either already or were in the process of closing down for the season, including the Royal Mare.
The main reason we chose this hotel was that their main website offered a gluten free menu, which my wife needs. We had excellent communications from the restaurant manager ahead of the holiday but we booked in May for an October holiday and the menu choices appeared to offer a waiter service restaurant for special diets. On arrival we found that due to the late season, many of the hotel restaurants had closed and we found ourselves in the main buffet restaurant. I have to say the Head Waiter knew his menu and ingredients, and was able to direct my wife to suitable dishes but it was not what we expected.
The second late season issue centred on the bedroom air-conditioning. Although it operates all the time, an outdoor sensor determines whether or not cooling takes place. As, in Cretan eyes, it is late season and the early morning or evening temperature is cool, i.e. only 18C to 20C, the system blew non-cooled air into the room. What’s the problem? The day time temperature reached 31C and heated the roof of our top floor room, which acted as an overnight radiator heating the room. After several uncomfortable nights, many mosquito bites as we opened the windows to get fresh air, and our third trip to reception, we were moved to a ground floor room where the sensor was on the other side of the building and "will not turn off as early". Still not good overnight but more comfortable.
The plus side of a late season booking includes empty pool areas, plenty of space and the roads attractions are virtually empty. Re hire cars, I cannot imagine what it must be like in season. We saw literally hundreds if not thousands of hire cars on forecourts waiting for customers. If they are all in use during the season the roads and attractions must be crammed full!
Would we go back? To the island, yes but probably not to the hotel. But that is because Crete is a big island with many dubious roads. We were driving during a 6.4 richter earthquake but didn’t realise it as the road was so bumpy. It takes much longer to get around than you would expect and we would visit the other end of the island for our next visit.
- Official Description (provided by the hotel):
- The Royal Mare Luxury Resort + Thalasso is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world's finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more less
- Reservation Options:
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- Also Known As:
- Aldemar Royal Mare And Thalasso
- Aldemar Royal Mare & Thalasso Hotel Chersonisos
- Aldemar Royal Mare Village Thalasso
- Royal Mare Village
- Royal Mare Crete
- Aldemar Royal Mare Thalasso Resort Crete, Greece