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“A Great Holiday”
Review of Silva Beach

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Silva Beach
Ranked #26 of 172 Hotels in Hersonissos
Reviewed September 24, 2013

I stayed at this hotel for two weeks with my girlfriend in September 2013 and to be honest it was by far the best holiday I have experienced. Upon arrival we were very impressed by the first class service provided by the reception staff and had all our luggage taken to our room. Even though the all inclusive had ended whilst checking in we were offered drinks and even a late night snack down in the restaurant. The location of the hotel is perfect, to the back of the hotel you have your own little beach and if you go through the front doors you are on the main strip of Hersonissos. The hotel has two pools, one fresh water and one salt water which I thought was something different. Overall the rooms and hotel itself was spotless, good size bedrooms decorated in a modern style. The complex set up was really impressive, was set up like a Cretan village and it was spread out in small blocks of apartments. With regards to the staff at the hotel we couldn't fault them, they were obviously working long hours doing a hard job but everyone had a smile on there face but was always available to help with even the most minor of needs. Surrounding the pools were a vast amount of very comfy sun lounges where you could always find a space. The only thing that lets this hotel down is the food. The food being served is high quality and to be honest you do have a vast selection available, but it seems to be more made up of local cuisine and not specifically tailored to a British diet as such. I'm a very fussy eater even at home but I could manage to make a meal everyday even if it was a bit repetitive. By far my favourite part of the holiday was the beach front bar, I would sit for hours making the most of the all inclusive drink options, reading my book whilst looking across the beach and out to the sea. Overall I had a fantastic holiday at Aquis Silva Beach and have nothing to complain about. I would definitely recommend this for anyone planning to stay in Hersonissos as it is by far the best value all inclusive with possibly the best location!

  • Stayed: September 2013, traveled as a couple
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3  Thank JoeGodwin92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 23, 2013

just back from another wonderful/fantastic week spent at Aquis silva beech..it was my third visit and definetely won't be the last...i do like everything about this hotel but mainly customer service...they do their best to accomodate all your needs with a smile...location is excellent with wonderful calm crystal clear sea...food is good with plenty to choose from ...very nice salads...all in all is perect value for money...yes it is not 5 stars hotel but overall impression is better than 5 stars hotels had been in mexico/cuba etc
go their and enjoy the wonderful automsphere their...ADULTS ONLY !!!
thanks to everyone for making our holiday such a brillant one

Room Tip: rooms 561/562 excellent location - thanks to Haroula Zervou Rooms Division Manager
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  • Stayed: September 2013, traveled as a couple
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2  Thank samos k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Had a great week at this hotel, really can't understand the poor reviews. Agreed it's not four star but you're not paying four star prices either! The food is excellent and only boring if you keep piling the same stuff on your plate, every night there's at least six different main courses to choose from. The lack of quality of the local spirits is more than made up for by the generous quantities they serve it in ! The pool is a good size and very clean as are the rooms. The staff are very friendly particularly the bar staff, couldnt fault them. All in all just what we wanted for a relaxing week at a fair price. If you get fed up with the "free" local coffee would highly recommend Coffee Island over the road.

Room Tip: We had a garden room which was very quiet away from the road and pool with a small patio area
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  • Stayed: September 2013, traveled as a couple
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2  Thank Phil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

Although this was a very clean friendly hotel the food and entertainment left a ft l to be desired.I just spent a week here and the food was very disappointing basically the same menu everyday with little variation in the bland menu more 2star than 4. This spoilt and otherwise very enjoyable holiday will not be back again.

  • Stayed: September 2013, traveled as a couple
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1  Thank phiipinuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

It's taken me awhile to review my stay !...but I must say that the whole holiday was truly lovely!....the staff were amazing!....from the two entertainment staff went out of their way to please !...." No children!...no stress!" Aqua gym!....the bar staff were very attentive, Minas , George amazing!, and the hotel was clean , comfortable and I would recommend it and would love to return some time soon!...xxx

  • Stayed: May 2013, traveled as a couple
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3  Thank suzyblue1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

We arrived at this hotel last night being really worried about the bad reviews, but we had a great welcome from the reception, sorry I am so bad with names. We were taken to our room by one of the security guys then shown to the Restuarant where there was a lovely plate of salad, ham, cheese, some fresh fruit. Wine and water, all were very welcome. The staff are all absolutely lovely, they go out of their way to speak to you and do all they can for you. We have just been at the Romantic bar and never had to wait for a drink, in fact we received our next drinks before finishing the others. We have never had service like this anywhere else.

Stayed: September 2013, traveled as a couple
4  Thank Elizabeth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

we stayed at the aquis silva beach for 2 weeks aug till sept. as other people have the food is ok but repative day after day but plentiful. we was given room 105 right on the front and very noisy at night but room was basic and clean.our cleaner was very nice and room always cleaned before lunchtime. allinclusive at romantic bar at night is as some other people have said u cant go to the bar waiters and waitresses come round but they are very lazy and you had to wait about 20 mins for a drink and even when u got served it was 1 drink each but we noticed if you was young they was back and forth serving you my husband went up to the bar one night as we had sat with empty glasses for 30 mins . entertainment is rubbish. we ended up drinking out every night adding cost onto ur holiday which was certainly not cheap we was about 1200 each. there is a bar along the road where u got a great breakfast also meal at night called the white lion would recommend there also across the road is the western salloon it was also good , the pool down at the beach is good where u get a breeze all day but the bar there closes at 6pm. i think tour operators should certainly be looking into this hotel as their advertising is very misleading wont be using this hotel again

Room Tip: if offered room 105 refuse as right on front and noisy
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  • Stayed: August 2013, traveled as a couple
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2  Thank patricia m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silva Beach

Address: El. Venizelou 193, Hersonissos, Crete 700 14, Greece (Formerly Aquis Silva Beach)
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Hersonissos
#14 Spa Hotel in Hersonissos
#19 Luxury Hotel in Hersonissos
#23 Romantic Hotel in Hersonissos
#23 Family Hotel in Hersonissos
Price Range: $83 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silva Beach 4*
Number of rooms: 312
Official Description (provided by the hotel):
At a distance of just half an hour from the Heraklion,at the outsckirts of Hersonissos Silva Beach Hotel operates as an all-inclusive resort hotel, where one can choose from a plethora of activities or if otherwise inclined just relax on the beach or around the pool. The Hotel was renovated during winter 2010. ... more   less 
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Also Known As:
Aquis Silva Beach Hotel Chersonisos
Aquis Silva Beach Hersonissos
Aquis Silva Beach Hotel Hersonissos
Silva Maris
Silva Beach Crete, Greece

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