I have just spent a week at these apartments and had very mixed feelings - overall i would never go back there - but then they are cheap and as the saying goes - you get what you pay for!
The bad points were compensated for by the good points enough for me to give this a fair review but the apartments are not the 4 star i was expecting - more like 2 star in terms of certain factors.
Having needed to review the advert i saw initially, I can say that although we were expecting a double bed as a couple - there is no mention of double beds on the advert. This is misleading and economical with the truth - the owner said there were no double beds in the apartments at all. For a 4 star apartment as a couple you would expect a double bed, if not one to be available - instead we made do with putting 2 singles loosely together with an uncomfortable gap in the middle - beware couples!
Secondly, the cleaning was horrendous! Don't believe any of the reviews you read here about good cleaning standards. The toilet was dirty (leaving out the details) and when asked to clean it - the cleaner didnt use bleach but half cleaned it with the brush leaving me to finish it properly. Another day we saw the cleaner come in and flush the toilet as a means of cleaning it. The bed sheets were stained and never changed the whole week despite initially asking for this. The cleaner simply folded the duvets up to make them look neat We had also to ask for new towels as these were not changed automatically.
And last of the major complaints was the communication on leaving the apartments which was almost non existent and revealed a hidden charge of 18 euros which i found out about only on the last day when going down to leave the apartment. The owners dont tell you when you should leave your apartment and if you leave your apartment between 12 and 2 you pay 18 euros charge. This is not made clear in writing or verbally anywhere during the week. The owner told me it was written clearly on my voucher but i never saw it! Beware of this! Also the owner told me the transfer coach would leave at 5.15 so we stood waiting in the heat for 45 minutes until our coach arrived at 6. Not good for my gf who almost fainted - granted this could be coach company problem but more likely a mistake by the owner.
On the plus side though, there were many good things about the apartments too. The view from the balcony was awesome - you could see far out to sea and the mountains all around. The apartment we stayed in was large enough for 4 people and well air conditioned (charge of 35 euro extra for this for week i must add).
The apartments were family run and friendly with many english couples and not too many children if you want a quiet stay (not many facilities for children). The apartment is far enough from the major resort to be extremely quiet at night so sleeping no problem (only a few apartments so quiet day also) but close enough to the resort that it is cheap for a taxi 8 euros there and 8 euros back - in cooler weather you can walk as it only takes about 40 mins to the harbour and restaurant area.
The swimming pool is large and clean and just the right temperature !
I wouldnt stay there again because of the forementioned issues but some very good plus points too so a mixed review.
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- Also Known As:
- Chrysalis Apartments Hotel Chersonisos
- Chrysalis Apartments Crete, Greece