We had a pre-booking of 6 rooms through an agent and were initially taken by surprise seeing the pretty property.And there the pleasantness ends.I am at a loss even while writing this about what disastrous exp to start with.So I am listing it.
1) Instead of 6 rooms we were told to settle in 5 rooms out of which on was a suite.so they expected 5 people to adjust in the suite by doling out an extra bed.Right from start the attitude amazed us.There was no apologetic tones.We were told by an extremely smug insolent staff member that we had to.Also he said that in the morning we had to check out of our rooms to other rooms.Again he said we had no choice.
2]Cockroaches in the rooms.
3]No electricity in one room.No answer after dialing room service and no one around either.In the morning they switched on a switch in the passage and then there was light.
3]the lawn was rented to a wedding reception for the next day and the entire night there was din and ruckus of cooking preparations along with loud music outside our windows which made sleep impossible
3]The insolent staff member appeared early morning and almost ordered us to pack and move into the other rooms as they were given to the wedding guests.We were debating whether to comply with this bullying and were thankful that we gave in because later we were told by our agent who intervened that the hotel staff warned him that if we would not vacate the rooms the boys from the wedding party would have beaten us up!!
We are still reeling from this HELLISH EXPERIENCE.
- Official Description (provided by the hotel):
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